This was not the first time we have used Napthens to assisit in our house move. This time was to purchase a house and we used the Lytham office, looked after by Sally Calvert and Greg. Sally... See more
Company replied
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This was not the first time we have used Napthens to assisit in our house move. This time was to purchase a house and we used the Lytham office, looked after by Sally Calvert and Greg. Sally... See more
Company replied
If I could give zero stars I would. Avoid at all costs!!! Absolutely useless service, the solicitor we were assigned was incompetent and made a major mistake and we had to request another one. They we... See more
I chose Napthens to help me, and i was assigned Shakeela Bi to help me with my case. From start to finish, Shakeela has been brilliant, she spoke me through every element of my case, and gave me... See more
Natalie took over my divorce after my original solicitor (different company) quit without telling me. From the first contact she has been nothing but supportive and helpful through a horrible time.... See more
Company replied
Napthens provides a wide range of legal services to meet the needs of businesses and individuals. Based in the north-west with offices across Lancashire, Cumbria and Merseyside, we’re not limited by geography. We’re happy to meet ‘virtually’ and work with you in the way that best suits your needs.
7 Winckley Square, PR1 3JD, Preston, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 week
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Adam and Rob in the Southport Conveyancing team were both brilliant throughout 2 tricky transactions. Highly responsive and advised us expertly and commercially. I cannot recommend them highly enough.
Yes there was issues,maybe all not caused by them.But got there in the end,Jennifer and Sarah were both lovely to deal with.

Reply from Napthens Solicitors
I would like to thank Mr Lomax and his team at Napthens for their excellent work, professionalism, transparency and understanding. He recently helped us in the purchase of a medical centre to convert to a hospital. The building was owned by a big organisation with a complex hierarchy system which made the task challenging to complete. However, his expertise in dealing with such cases made us feel we were in good hands. He did thorough searches on the building and dealt swiftly with all “unexpected” issues which appeared during the process. He insisted to solve all “historical” problems with the building to protect us from any future challenges. It was impressive to deal with all these issues within the time scale he set for us during our initial meeting with him. If we chose a single highlight from our experience with Mr Lomax it would be his communication with his clients. He kept us informed with every step during the process. We got an email or a phone call every week with a regular update. Also, all fees have been explained in detail from the start and through the whole process, there was no “hidden” cost. I would highly recommend Mr Lomax and Napthens and would definitely use them again in the future.
John, many many thanks again for everything, “you were brilliant”

Reply from Napthens Solicitors
I have had the pleasure of using Napthens Solicitors for both the purchasing my new property and for the sale of my existing one, a year later. Initially it was on my estate agent's recommendation, but for my own sale I was so delighted with the ease that everything had happened I continued to use them and have since recommended them to friends and colleagues :)
The lovely Kate Mercer was my liaison and I cannot commend her enough on her professionalism and excellent communication skills. I received all documents in a timely manner and was kept up-to-date for any eventuality prior to it happening.
Kate is friendly, has a good sense of humour (much needed in this process) and is very approachable. She always made time for me, or got back to me promptly, and I felt able to ask any questions; regardless of how naive I may have sounded in the buying process (as it's been a while!) Nothing was too much trouble I felt!
Anything sent out to me for signing, or outstanding queries to answer, were always well marked as to which parts to complete. Communication via telephone or email was always fast and easy. There were helpful check lists, to support each stage; that were a Godsend to keeping me right. Additionally when dealing with staff, in the office, they too were always helpful at passing on messages or answering concerns.
I have been very appreciative at the ease with which my sale has gone through. It has been a quick and smooth process from start to finish. I would thoroughly recommend Napthens from both sides of my transactions (buying and selling) and will definitely consider using them again in the future. I wish them continued success in their business dealings; as it has been an absolutely pleasurable experience.

Reply from Napthens Solicitors
Napthens have just completed my property sale, fantastic service & clear advice from start to finish, immediate responses to calls & emails together with regular updates, in particular Jennifer Snape & Hannah Brown were excellent - well done you guys - I would recommend you to anyone !!

Reply from Napthens Solicitors
Earlier this year James Stocker of Napthens represented me during the sale of my woodland. From this experience I heartily recommend him on the basis that he was easy to talk too clear and concise on all aspects of the conveyancing and made the process smooth & stress free. Thank you again, I will be back!

Reply from Napthens Solicitors
We have been working with Napthens solicitors for a number of years now, in all areas of our business. They have taken the time to truly understand our individual business needs both commercially, and internally, with first class HR support. Each team member we have worked with has been completely approachable, offering professional advice in a timely and coherent manner. We view the relationship as a partnership, and this is testament to the approach from the team at Napthen’s.
Emailed an enquiry and received a prompt response with a detailed reply to my enquiry, plus a fixed-price quote and an indication of what further work may be required if I was to take my enquiry forward.
Local, friendly and trustworthy. Highly recommend.
We have developed an excellent working relationship with Napthens over several years and have no hesitation in recommending their first class services.
I have received outstanding professional services from Napthens, both personally for property purchase and for business for HR and debt management services. Each professional I have engaged with has provided quality and efficient service. The team are approachable, friendly and offer non-jargon guidance.
We have worked successfully with Napthens for several years now on a variety of employment issues and have always received great advice and positive outcomes.
Over the past 18 months we have worked with their HR team to implement a strategic HR plan throughout our business. The impact this process has had on communication, staff turnover, motivation and overall culture has been profound. We would not hesitate in recommending this approach of proactive HR to anyone wanting to implement change in their business.
My Employer has worked with Napthen's for many years. They have advised and supported myself and my colleagues on many issues and not just HR.
They are always professional and respond to my many questions in a timely manner. They all have the patience of saints!!
We have worked with Napthens for the last 6 years, during which time they have become part of our team. They have a clear understanding of our business, our values and culture and they provide us with sound advice on a variety of issues. Their response is prompt and professional.
Highly recommended.
I feel that the Staff at Napthens have been a great help over the years in respect of our HR requirements. We have always been kept up to date with changes in legislation and have occasionally attended the workshops and seminars organized by Napthens. It is a comfort to have advice available at the end of the phone (or email) with the many problems a business has to deal with these days.
Always professional and giving clear advice every time.
I am 100% confident in the advice given. Every response is carefully considered and business focussed.
Our advisor demonstrates a sound understanding of the myriad of diverse issues that occur within our workplace whilst also having an in depth understanding of different systems, processes and complexities of the business.
The Napthens team are always reliable, friendly and professional yet down to earth realistic.
Oliver and his team at Napthens provide an excellent and responsive service to our business.
The advise is invariably pragmatic and commercially orientated whilst ensuring we are provided with sound legal advise.
The team is a delight to work with and Napthens are considered an important partner to us.
I use Napthens for all areas of employment; they are highly professional and experienced. The HR3 tool kit is one of the best online services I have used. I have found them to be very easy to deal with and are always willing to go the extra mile when assisting our company. I have no problem in recommending Napthens to any size business.
Truly excellent service and highly recommended.
I use Napthens for all my HR work and took their HR3 full package a number of years ago and never looked back knowing my ever growing staff numbers are all covered legally and fairly and perhaps most importantly, my company is covered and within the law.
Response to any query I have had has been as fast as you could imagine. The guys at Napthens prioritise emails and delegate to the right team member as fast as you'd like and can gauge urgency.
We have relied upon Kimberley and her team on many occasions in the last year to support us with HR and legal issues. They are always very prompt and professional in their advice and a very valuable resource to have at our disposal.
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