This was not the first time we have used Napthens to assisit in our house move. This time was to purchase a house and we used the Lytham office, looked after by Sally Calvert and Greg. Sally... See more
Company replied
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This was not the first time we have used Napthens to assisit in our house move. This time was to purchase a house and we used the Lytham office, looked after by Sally Calvert and Greg. Sally... See more
Company replied
If I could give zero stars I would. Avoid at all costs!!! Absolutely useless service, the solicitor we were assigned was incompetent and made a major mistake and we had to request another one. They we... See more
I chose Napthens to help me, and i was assigned Shakeela Bi to help me with my case. From start to finish, Shakeela has been brilliant, she spoke me through every element of my case, and gave me... See more
Natalie took over my divorce after my original solicitor (different company) quit without telling me. From the first contact she has been nothing but supportive and helpful through a horrible time.... See more
Company replied
Napthens provides a wide range of legal services to meet the needs of businesses and individuals. Based in the north-west with offices across Lancashire, Cumbria and Merseyside, we’re not limited by geography. We’re happy to meet ‘virtually’ and work with you in the way that best suits your needs.
7 Winckley Square, PR1 3JD, Preston, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 week
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Me and my partner were recommended to use Napthens as our solicitors could not conduct self build conveyancing.
We wish we had looked at similar reviews before signing a contract with Napthens due to enduring months of stress and doing 90% of the leg work ourselves to be charged a hefty invoice.
Would not recommend this company again to anyone requiring self build conveyancing.

Reply from Napthens Solicitors
Napthan's provided advice, guidance and kept me fully updated through what proved to be a very frustrating conveyancing experience. Without Naomi's frequent and timely updates together with her pragmatic approach I would have withdrawn my offer rather than seeing the purchase through.

Reply from Napthens Solicitors
We were part of a complicated 6 person chain and it was far from straight forwards. Nadya and Demi went way above and beyond what was in their remit and we are so grateful. A tenacious pair of absolute diamonds - They absolutely held the chain together when it had been on the brink of collapse - even other people in the chain we had contact with were seriously impressed with everything they did - Cannot than you ladies enough x

Reply from Napthens Solicitors
Emma and Aaron from Napthens have been nothing but great! We have used them twice now when buying and selling our property and have found them so easy to deal with. Kept us up to date and really responsive even after the sale.
Would definitely recommend them in the future.
Thank you so much!

Reply from Napthens Solicitors
Napthens defended a client against a claim I had made in regards to an incorrect 'drive off notice' I had been issued at a local garage.
There were many issues. Not least, the junior solicitor assigned to my case sent me another client's highly sensitive legal documents. Astonishingly, despite my complaint being highly Data Protection orientated,, they passed it off as insignificant.
It was not insignificant to me.
The ICO is looking into this for me and I will update. In the meantime, I encourage you to exercise caution when using this company.
Sally and Greg provided a great service during the sale of my apartment. They kept plugging away through 3 solicitors on the buyers side and although it did take longer than expected, they finally pushed it over the line for me, thank you.

Reply from Napthens Solicitors
Jessica Flanagan from the Blackburn office was exceptional in every aspect. She handled everything professionally, expediently, and with great honesty. Our recent property sale was managed seamlessly, and my wife and I had complete confidence that all matters were being addressed. We highly recommend her services and will undoubtedly use her again.
Thought things were going well untill I Got emails from our estate agents saying our cash buyers were going to pull out due to paperwork not being in place. failed to communicate important information, forgot to do id checks, add my name onto account which I only found out when I rang them as they didn’t have a file with my name on. forgot to update myself of any changes my ex made which I only found out when I queried some wording in an email, this then ended up costing double the original quote. Also agreed to hold moneys then decided they wouldn’t do this once I’d signed the forms.

Reply from Napthens Solicitors
The service from start to finish has been excellent, i would certainly recommend this company going forward
The service we received was excellent, the wife and I were making our Wills. The Solicitor who looked after us was very professional. Everything was explained in detail,and all our questions answered appropriately and with care. We could not have wished for better service. 10/10.
Very happy with the service provided by Napthens Solicitors. They helped me and my husband update our Will's. Farida explained the process from start to finish and was extremely helpful. Farida is friendly, professional and polite and was able to provide us with what we needed. Thank you. We wouldn't hesitate to use your services again should we need to.
Ellie Green from the Preston office was exceptional in all matters. Everything was dealt with professionally, expediently and equally important with honesty.
Everything pertaining to our recent purchase of a property were handled trouble free, at all times my wife and I had utter confidence that whatever needed addressing were indeed being done so. We cannot recommend her high enough, and will without doubt use again, Thanks Ellie, Stew&Becks.
when dealing with lawyers be prepared to younger lawyers changing jobs. Self -interested. Make sure your your verbal instructions are follored up by e - mail stating the same. In spite of that they will ignore your instructions.
Ellie has been absolutely wonderful throughout the whole process of selling our property. She has kept us informed every step of the way and I will definitely be asking her to assist when we purchase our next home. Amazing service from start to finish.

Reply from Napthens Solicitors
Very pleased with the level of service provided from the Blackburn Office, ( Rural Team ) Swift communication and regular updates. I was especially appreciative of help and advice, outside of what is traditionally termed 'normal working hours.' Credit where credit is due. Thank you both.

Reply from Napthens Solicitors
“Head of Operations” the only thing she can operate is the vending machine.
Helen was fantastic. Very clear, professional and understanding. Executed admin brilliantly. Highly recommend for what was a stressful time in my life.

Reply from Napthens Solicitors
I chose Napthens (Helen Lucking) to deal with my divorce because they have an office in Lytham so convenient and easy parking available. The service I received from Helen was not only professional but also her handling of my divorce was dealt with care and understanding and I felt she represented me perfectly in how she handled all the nonsense my ex flung at me. I felt completely at ease and the fees were very reasonable too.
At the same time I used their conveyancing department and will department, so all in all Napthens were able to deal with my divorce, Property transfer and my Will all within one office. I wouldn’t hesitate to contact Napthens should I need a solicitor in the future.

Reply from Napthens Solicitors
Very professional service, the solicitors team for real estates are very dedicated towards customers, from the first intro call to the solicitor in charge, well coordinated, quick responses, friendly-users app with informative documents, capacity is second to none in their leagues. (have had some experiences with some in the same areas)

Reply from Napthens Solicitors
Napthens,Solicitors, (Victoria Cross) provided a first class service in preparing our Wills. I had every confidence in her from the first interview, discussing our needs and explaining her advice succinctly and clearly.
I would not hesitate in recommending her.

Reply from Napthens Solicitors
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