Navimow Segway Reviews 

849
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 363 reviews, reviewers had a great experience with this company. Customers truly appreciate the efficient design, noting that the robotic mowers handle straight lines remarkably well and save plenty of valuable time on routine garden maintenance. Many people also find the initial setup process remarkably straightforward and praise the helpful support team whenever professional assistance is genuinely needed. However, some people mentioned frustrating issues with battery capacity, noting that the devices frequently need recharging during ordinary mowing tasks. Consumers also pointed out that the mowers can occasionally get stuck easily on uneven lawns, or struggle significantly with proper traction and precise edge cutting.

What people talk about most

Product

Customers had mixed experiences with the product; while many reviewers praised its straight-line cutting and... See more

Quality

Consumers find quality to be ambiguous, with reviewers praising straight line cutting and overall lawn... See more

User experience

Customers consistently note ambiguous experiences with user experience, as people find the app... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising helpful and prompt support... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers praising the quick and helpful support... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My H3000 is working precisely, seems to be high-end quality. Although I would like a little better traction, as this mower tends to get stuck sometimes on flat but not perfect even ground, even unde... See more

Rated 4 out of 5 stars

Prolongation of 4G-Service was only via Pay Pal offered - and I, as well as many more people - does not use Pay Pal for reasons. So it was challenging for the supplier to offer a solution. Finally I f... See more

Rated 4 out of 5 stars

I ordered the I2 AWD online but after two weeks still no supply. I started an e-mail correspandance with Navimow and they informed me the ordered model was not yet available due to backorders and was... See more

Rated 4 out of 5 stars

Great help from customer service when I realized I’d ordered the wrong unit. Delivery exactly when expected. Very user-friendly, well thought-through app. And the mower itself has now done a fantastic... See more


Company details


Contact info

3.9

Great

TrustScore 4 out of 5

849 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 19% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(849)

801 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

Excellent! I love it - easy to set up and control from my phone - no wires and the app lets you know if there’s any issue eg change the blades etc - my lawn is really green and healthy !

September 17, 2026
Rated 5 out of 5 stars

360km away

I'm using the device in a house that is 360km away.
Since Easter, it works every second day without problems.
This is a great result compare with its wire based predecessors.

September 17, 2026
Rated 4 out of 5 stars

The I105 cuts well, wheels no grip.

The I105 cuts well, the straight cuts & non random sequence is great.
This review would have been 5 stars but for the wheels which are hard plastic & don't grip on a hard boarder, I even bought the off road wheels which are a bit better but still hard plastic, if the wheels were rubber & had some grip 5 stars.

September 17, 2026
Rated 2 out of 5 stars

Product should be more robust

Product should be more robust. Gets stuck easily. Needs more traction/larger wheels/ better gearing. Parts need replacement frequently. Overall - too fragile and needs too much attention and supervivion for this price.

July 2, 2026
Rated 3 out of 5 stars

It is nice and smart device

It is nice and smart device, but still lacks of accuracy on the edges.

September 4, 2026
Navimow Segway logo

Reply from Navimow Segway

Dear user, thank you for your feedback. Please allow us some time to upgrade the product hardware.

Rated 5 out of 5 stars

Great support, quick help

The connection to my mower i105 was broken. I opened a ticket via app and within minutes I received an answer. After sending fotos and invoice to prove that I was really a customer, no further questions were asked. 2 day later I received a new cable, replaced the defect one and everything worked fine. I have no complains - great support, quick help

June 2, 2026
Rated 4 out of 5 stars

My H3000 is working precisely

My H3000 is working precisely, seems to be high-end quality. Although I would like a little better traction, as this mower tends to get stuck sometimes on flat but not perfect even ground, even under dry conditions.
Overall manages well our fairly complex conditions of the rather large lot.
Evaluated after almost 3 years experience.

September 1, 2026
Rated 3 out of 5 stars

Generally the robot does its' work

Generally the robot does its' work. (4 points).

The app is pretty good, well structured and easy to handle. (5 points).

Negative:
However, the robot does not detect obstacles and keeps running against them rather then bypassing them. (1 point).

The battery capacity is insufficient to mow only 114 sqm. During each and every mowong process the robot interrupts mowing and returns to the station to reload. This is disappointing. (1 point).

Also, cutting the rim of lawn is not satisfactory. (2 points).

August 31, 2026

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