I wish I hadn't read these reviews: the ones before I bought my Nectar mattress a few weeks ago were good! I'm not having any problems (hope I shouldn't add 'yet' to this comment), found delivery to... See more
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You Can’t Put A Price On Good Sleep At Nectar, we’ve aligned all our efforts around one simple promise: The best sleep of your life, guaranteed. We believe that price should not keep anyone from being able to achieve their best night’s sleep. After all, we spend 1/3 of our life sleeping. We offer the only 365 Night Sleep Trial in the UK and we also include a Forever Warranty that covers your Mattress for as long as you sleep on it. All Nectar Mattresses are Carbon Neutral and Sustainable. Try out a Nectar through all four UK seasons and if it's not right for you, we'll pick it up for free and refund you.
1 Bow Churchyard, EC4M 9DQ, London, United Kingdom
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I bought this mattress 5 years ago. At first it was done. After 3 years it started to sag. I rotate the mattress as advised. It was inspected and told its within normal wear.. However it's clearly not comfortable anymore. Nectar just say give a set response to customers with this issue. I wonder if anyone has ever been able to get a new mattress with the 'lifetime warranty.' I think I'll buy cheap IKEA mattresses now as it's overall better value for money since they last about as long.

Reply from Nectar Sleep
You have asked for more information,all you have to do is actually read my past reviews rather than ignoring them and replying with automated replies

Reply from Nectar Sleep
Nothing like it is advertised pillow is hard absolutely not cooling very uncomfortable. I have to ask anyone who reads this buy something else. To be honest to the company did you actually test this product

Reply from Nectar Sleep
If I had previously been a Nectar US customer I'd give Nectar UK a 4 star. I moved to the UK and wanted to rebuy the same mattress with the comforter and sheets. I was honestly disappointed in how cheap the sheets and duvet insert were compared to my US nectar ones. If I would've known the quality difference I wouldn't have bought it. The mattress is fine, very comparable

Reply from Nectar Sleep
Received my small double memory foam mattress today its absolutely fantastic very comfortable im a big fella and it really supports me well, i highly recommend nectar sleep absolutely amazing mattress

Reply from Nectar Sleep
After having a Tempur mattress for over 20 years we decided it was time to replace it so after much googling we settled on a Nectar memory foam (big mistake). The mattress has developed a lump in the middle and my partner has a small piece he can lie on and has to be careful when turning over as it pushes him out of the bed. Nectar sent out 2 inspectors who said it was fine although they could feel the lump but said it was because we don’t sleep in the middle of the bed. So if you sleep in the middle it will be fine if not DO NOT WASTE YOUR MONEY.

Reply from Nectar Sleep
Don't buy in the 10 year warranty lie, they won't replace it.
Just had an assement done, as its clearly visible that the matress its not even and I have told the chap that I did rotate it. I get a report deemed as not faulty therefore not replacing. Its been only 3 years and its already less
firm as it was before. With this money, I will probably get another matress most likely better quality. It did last a year with no issues but defiently not buying it again. Won't let me put add a review on their website. I won't waste my breath but don't get fool by these flashing waranty details.

Reply from Nectar Sleep
I’ve had tempur mattresses for years. However I felt I needed more support as I age and did my research on the nectar hybrid. Best of both worlds. I loved the sound of edge to edge support.
I’m also fed up of spending a lot of money on memory foam mattresses that I feel stuck in when I want to move in the night.
I have a bad back so being able to move during the night and easier to get out of in the morning really is essential to me with a back injury.
Now if you can live without the washable cover that unzips and the price tag of other brands then here we go.
I had my doubts because the nectar is so competitive priced!
I like the 365 day trial and I’ve spoken to customer service and I like the way they operate. I feel I trust the brand already.
They assured me if the hybrid wasn’t to my liking I could swap out for their memory foam mattress.
I’m an extremely pedantic fella when it comes to this because I’ve led such an active physical life. I know how important the mattress is to enable quality sleep and recovery.
Delivery was prompt and smooth.
Everything as it should be.
Slight odour came off the mattress for around 48 hours. I left it 72 hours before sleeping on to fully shape up.
First week of sleeping I had my doubts.
I’ve been pure memory foam since they came on the market.
Second week I tossed and turned a lot.
However as I did so I realised I had no jarring of the back and the edge to edge support really is super beneficial to me! I’m a big guy as well and this mattress has no problems supporting me.
Third week started to feel more comfortable and also dawned on me how cooling to sleep on the nectar hybrid is, I’m a very hot sleeper.
I’m five weeks in now and I’m already getting full nights sleep and feeling very refreshed in the mornings and able to easily exit the bed with edge to edge support.
My back is improving again with Osteopath care and without doubt the introduction of nectar hybrid is helping .
Still early days -however so positive in such a short time.
So far I’m very impressed with this sensibly priced hybrid that is living up to all that has been said.
Now what is super impressive and makes the brand trustworthy is the lifetime guarantee along with the 365 night trial.
They have faith in their product and with me being of the type that has to have things 100% - this is very helpful.
I’m very happy so far with my decision to go with Nectar.
I totally recommend this product for support and don’t be concerned if you are a big guy- no worries!!

Reply from Nectar Sleep
the mattress was delivered and from the very first day it was so comfortable. We are now two months later and its still like sleeping on a cloud.

Reply from Nectar Sleep
Had this mattress for only 5 years. A huge dip has formed that leaves us both with a bad back. The warranty suggests a dip of this age - for it to be the manufacturers fault - is 4.5cm deep, ours is 3cm deep. Even the engineer who came out to test this said it's a ridiculous expectation for someone to lie in such a deep hole. Would never buy from nectar again!

Reply from Nectar Sleep
We were really pleased with our Nectar mattress at first – it was comfortable and supportive. However, just five years in it has developed a serious sagging issue on one side, and the middle now feels lumpy and very uncomfortable, leading to back pain.
The so-called “forever warranty” is, in reality, almost impossible to claim on. After speaking to others and looking into it ourselves, it seems the company will do anything to avoid helping, especially if there are any stains at all. With a toddler in the house, stains are inevitable, and that instantly disqualifies you from any warranty support.
For the price and the promises Nectar make, we expected a mattress that would last far longer and a company that would stand by their guarantee. Sadly, neither has been the case, and we’re now having to look elsewhere for a replacement. Buyers beware – don’t be fooled by the “forever warranty.”

Reply from Nectar Sleep

Reply from Nectar Sleep
Simply awful mattress. Don’t be tempted by the partial refund they offer you to keep the mattress rather than using the trial and sending it back. You will end up like me, with a bad back by your 30s. Also agreeing with other comments, it’s got worse over time, sagging where slept on. We reported it to their forever warranty to be told it was “still in spec.” Honestly, nectar, you need to revisit your specs because I’m sleeping in a well-bent-up like a banana. Probably should not offer the forever warranty as it’s a bit scammy. Ours is heading to the bin.

Reply from Nectar Sleep
It would have been 5 star if the delivery turned up on the day I had expected it to come!
I won £1,000 worth of goods in their online competition (top prize).
I couldn’t believe how lucky I was.
I ordered lots of bedding products, for me and several members of my family, it was like Christmas!
I ordered it for the first delivery date available which was a weeks time.
I had an email to say it was coming, so got all excited as they said they would text in the morning for the delivery time.
It didn’t turn up so I emailed them with no response. I was so disappointed!
The next day I had a message with the delivery time and thankfully it arrived.
It really was so exciting getting all the products and sorting them out for which family member was having which item.
My bedroom is full of all the products it looks amazing. The quality is fabulous and it’s all organic cotton which is great.
Thank you for my win
The communication with Kieran was amazing he is great.

Reply from Nectar Sleep
I have actually had so many good nights sleep since we got this mattress , cant believe it,

Reply from Nectar Sleep
Mattress arrived on time, nicely packed, everything was fine.
After few months I can say I sleep much better. Definitely recommend the company if you are looking for quality mattress and good service.

Reply from Nectar Sleep
A number of years ago I bought a my pillow, which I loved, but then the owner of the company and my political views did not align so I got rid of it. But I found a similar pillow made in the same way and also love that as well. The problem with those were the foam inside would sometimes squeak or sound crunchy every time I move my head. Wasn’t a big fan of that but it was still very comfortable. Your pillow is far and away better than any pillow I’ve ever owned. I love how soft it is how pliable it is and how cool it is. I just need to find a pillowcase that fits it better than my current pillowcase.

Reply from Nectar Sleep
Not impressed by mattress. Had now for over a month and had sore back since I started using it. First thougt maybe just change if need and mattress but it's not getting any better. Go to bed fine, wake up in agony

Reply from Nectar Sleep

Reply from Nectar Sleep
Fantastic - easy to buy - comes with a great trial - really comfy and great quality mattress: I exchanged the Emma range for this as the standard Emma was just awful and huge springs you could feel in your back. The Nectar mattress is way better and me and my guests are happy.

Reply from Nectar Sleep
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