Neho Reviews 

2,070
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We had a wonderful experience purchasing our apartment with Sina and couldn’t be happier with the support we received. She was professional, friendly, and always approachable, making us feel comfortab... See more

Company replied

Rated 3 out of 5 stars

At the beginning, we were positively impressed with the efficiency of the responses, photography, and posting of our property. We also liked that we could see how much interest the ad was generating.... See more

Company replied

Rated 5 out of 5 stars

Excellent experience from start to finish. Initial contact responsive and professional. The web platform is superb. Clear, transparent and very easy to use. Fun to able to watch the progress of ad and... See more

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Rated 5 out of 5 stars

Excellent quality of service. From first contact to signing the house sale, the process flowed nicely. The platform is very clean and easy to use. Our agent was local and knew the region well. I was v... See more

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Company details

  1. Real Estate Agents
  2. also in
  3. Industrial Real Estate Agency
  4. Real Estate Agency

About Neho

Written by the company

Ihr Immobilienverkauf, unsere lokalen Makler

Unser Angebot: ein hochwertiger Maklerservice von A bis Z, von der Immobilienbewertung über die Vermarktung bis zum Abschluss des Verkaufs vor dem Notar. Unsere erfahrenen Immobilienmakler unterstützen Sie in jeder Region der Schweiz bei Ihrem Immobilienverkauf.

Verkaufen Sie Ihr Haus oder Ihre Wohnung zum besten Preis mit Neho.

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Votre vente immobilière, nos agents locaux

Notre offre : un service de courtage de qualité de A à Z, de l'estimation immobilière à la commercialisation jusqu'à la conclusion de la vente chez le notaire. Nos agents expérimentés vous accompagnent dans chaque région de Suisse pour la vente de votre bien immobilier.

Vendez votre maison ou votre appartement au meilleur prix avec Neho.

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Your property sale, our local agents

Our offer: a high-quality brokerage service from A to Z, from property valuation and marketing to closing the sale at the notary. Our experienced agents support you in every region of Switzerland with your property sale.

Sell your house or apartment at the best price with Neho.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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4.6

All reviews

(2,070)

212 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Selling Experience

Recently, I sold my property in Basel-Land, supported by Neho. I am a delighted customer because I am so impressed with Neho's overall customer support. Their Digital platform is excellent and supports the entire process. Manuel is very reachable and always very responsive. There is absolute transparency and fairness in the process. It was overall a very nice selling experience offered by Neho. I can strongly recommend Neho for anyone considering selling their property

September 1, 2022
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Reply from Neho

Dear customer,

Thank you very much for your kind and detailed feedback.

We’re delighted to hear that your selling experience in Basel-Land was so positive, and that our digital platform, service transparency, and the support provided by Manuel met your expectations. At Neho, we place great value on responsiveness, fairness, and clarity throughout the entire sales process.

Your strong recommendation means a great deal to us. We're pleased we could help make your property sale both smooth and successful.

Best regards
The Neho Team

Rated 5 out of 5 stars

I had a very good experience with Neho.

I had a very good experience with Neho.
M. Girardet was very professional and explained the whole process from the photo/ video shoot, pricing and gave full support to the conclusion. Even when we had a few challenges he was always on hand, even outside of normal business hours. He was always very responsive.
I would recommend this service to anyone who is thinking about selling their home.

August 29, 2022
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Reply from Neho

Dear Mrs. McEwan,

Thank you for your positive comment. We are trilled to read that you had a good experience with neho !

Yann Girardet is indeed an amazing professional who gives his full support until the final step of the process.

Should you need neho's support on your next real estate project, feel free to contact us.

Thank you and best regards,
Team neho

Rated 1 out of 5 stars

Very bad communication experience

Very bad communication experience. There was a wrong telephone number in the message from the company. Then, when I got a proper phone number, it was always unreachable. Email communication is very slow. Finally, I replied immediately to the suggested appointment date. In one hour I received a rejection.
PS A phone call without even a message cannot be qualified as a "contact" when the person couldn't answer.

August 31, 2022
Unprompted review
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Reply from Neho

Dear Konstantin,

Thank you for your review. We take the satisfaction of our buyers at heart and always try to provide the best service for our customers.
On the mentioned case, we notice that you've been contacted the Monday following your visit request of Saturday night, which is inline with our service policy.

Would you be so kind to contact me (vincent@neho.ch) to see how we could best help you with your future requests ?

We wish a very nice day,

Neho Team

Rated 4 out of 5 stars

Effective without the personal touch

The process is quick and effective gets the required result but lacks the personal touch and very hard to get hold of people on the phone when you have questions.

August 30, 2022
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Reply from Neho

Dear Mr. Dal Corso,

Thank you for your feedback.

We’re pleased that the process delivered the desired result efficiently. Our service model is intentionally designed to be digital and structured, offering property owners a transparent and streamlined experience.

Best regards
The Neho Team

Rated 2 out of 5 stars

Not enough information or even wrong…

Not enough information or even wrong information about the house.

August 29, 2022
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Reply from Neho

Dear Mr. Herrmann,

Thank you for your comment. I would like to apologize if our services did not match your expectations.

I would be interested to know on which property you realized that the information was lacking or even wrong.

Should you be open to share your feedback with me, please feel free to contact me by phone : 021 588 15 52 or by email : thomas.lambert@gmail.com.

Thank you and best regards,

Thomas Lambert

Rated 5 out of 5 stars

The best

The best company in this field! Thank you!

August 22, 2022
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Reply from Neho

Dear Mr. Grob,

Thank you for your positive and straightforward comment ! We are happy you like the concept.

With our warm regards,

Neho's team

Rated 1 out of 5 stars

Neho deleted our bad review, double check the sales documents yourself

Neho deleted our bad review. Its easy to keep rating high when u keep just selected reviews.
Neho gave us false sales documents where living area was 23 m2 more than actual.

They admitted the mistake only after the purchase. But just by phone and never even paid is a single penny or their commission to coverup their mistake.

We paid all for their mistakes. They just answered, ya the old owner was not really good person.

July 27, 2022
Unprompted review
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Reply from Neho

Dear Anoop Arora,

Thank you for writing a review, I sincerely appreciate you bringing this issue to my attention.

I am sorry to hear you had such a frustrating experience, trying to figure out what are the correct square meters of your new property, that's not what we like to hear.

I endeavor to take all opinions and feedback into account, so I strongly recommend you to contact me in order to clarify your situation as best as possible.
Contact: thomas.lambert@neho.ch / 021 588 15 52

Thank you and best regards,

Thomas Lambert, Area Sales Director

Rated 5 out of 5 stars

We worked with Manuel Cacciola on the…

We worked with Manuel Cacciola on the purchase of our property in Basel. He and his team Cenia Revel were very professional and fast to respond. They were accessible and managed good communication between us and the sellers with everything being done above board. Highly recommend, thank you for making it happen. Tyrone and Juliette

July 23, 2022
Unprompted review
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Reply from Neho

Dear customers,

Thank you for your feedback.

We’re very pleased to hear that your experience purchasing a property in Basel was smooth and well-supported. Manuel Cacciola and the rest of our team take great care to ensure transparent communication and efficient coordination between all parties – we’re glad this came through in your experience.

Thank you for your recommendation. We wish you all the best in your new home.

Best regards
The Neho Team

Rated 4 out of 5 stars

Efficient and Cost Effective

I can highly recommend NEHO.
From start to finish the process follows a logical sequence. I like to ability to track prospective buyers, what documents they have accessed and the contacts they have made with NEHO. The house visits are arranged on line, and feedback given on the site which was extremely useful. I did all the house visits myself. All the people who visited, reported very positively on the feedback they had received from M.Nicolas PIVIN and Ms. Chloe MUHLEMAN, and this was a definite plus. I saved over chf 50,000 compared to a tradition estate agents fees. One buyer was difficult and both NEHO and myself took our eye off the ball. This caused a delay of 5 weeks as this buyer pulled out of the deal. Thus a 4 star rating. But I highly recommend this site to anyone wishing to sell. Thank you Nicolas for your excellent advice, and Chloe for always being there to guide the prosepective buyers.

July 6, 2022
Unprompted review
Rated 4 out of 5 stars

NEHO is very efficient and cost effective

Really liked the web site and having the ability to monitor who had accessed the site and comments they had made. From that perspective it is superb, and very cost effective. Also, scheduling of visits was simple and helped me enormously. The prospective buyers I spoke to all said they were extremely pleased with the inputs from the NEHO staff when they phoned for information.
So in that regard it went very well. But I had one buyer who created difficulties and I would have expected an earlier proactive intervention from NEHO, as it wasted sometime unnecessarily.
So overall a Rating of 4 is appropriate, as the house was successfully sold and I received excellent input from the NEHO broker involved.
I would certainly use NEHO in the future.

June 30, 2022
Rated 5 out of 5 stars

Great service

Neho was very helpful by providing a ton of information on the property, pictures and a virtual tour.
Then they helped us all the steps of the way with the seller, notary, banks and all.

May 24, 2022
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Reply from Neho

Hi, Thank you for your Feedback and we are happy that we could help you find a new property!

Your Neho-Team

Rated 5 out of 5 stars

Very pleased with my purchase of a high-quality apartment with Neho

I was very satisfied with my recent purchase of a nice apartment near Zurich with Neho. The communication with Neho's agent team was always very pleasant, timely, and accurate. Neho provided a lot of information to help me make my decision, and the apartment was exactly as advertised. I would recommend Neho to anyone looking to purchase a property in Switzerland

May 20, 2022
Unprompted review
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Reply from Neho

Hey!
Thank you for taking the time to review us! I’m sure that the Agent-Team will be thrilled to hear this.

Kind regards and we wish you all the best with your new home,
Your Neho-Team.

Rated 5 out of 5 stars

Very clear and quick communication

Very clear and quick communication - thank you!

May 15, 2022
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Reply from Neho

Thank you for your feedback, it was a pleasure having you as a customer.
Your Neho-Team.

Rated 5 out of 5 stars

Property in Commugny-Vaud.

Very good agency (sold property 2 times with Neho) and I think your business model will soon dominate the market.

I still need to pay for the sale, but I forgot how this happens.

Is it via your site or a bill?
Can Nicola perhaps contact me?

With my best regards,
Gert Olesen

May 7, 2022
Neho logo

Reply from Neho

Good morning Mr Olesen,

Thank you very much for this kind feedback – we're glad you had a good experience selling real-estate with Neho!

Our bills are usually sent by email – but you can also find them in your dashboard on neho.ch

If not already done, Mr Pivin will call you back to help you with this process.

All the best on behalf of the whole Neho team !

Rated 5 out of 5 stars

Excellent Service

We had a very good experience as sellers. The website is well-designed and gives the whole process a structure that is easy to follow. Highly recommended!

May 6, 2022
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Reply from Neho

HI ! We are glad to hear that everything went smooth and well for you.
Thank your for your recommendation and we wish you all the best for the future!

Your Neho-Team

Rated 5 out of 5 stars

I can absolutely recommend Neho

I can absolutely recommend Neho. I was dealing with a very friendly and responsive team. Also, the 3D visualization of the property is really of value. It also allows you to measure the spaces. Too bad you lose access right after closing the deal.

April 19, 2022
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Reply from Neho

Good afternoon Mr R.,

Your feedback is of great value to our team: we've identified a User Experience issue thanks to it.

We will work towards a small modification that should grant access for buyers to the virtual tour link even after the closing – at least for a short period of time.

Again, on behalf of our team, thank you for taking the time to share it with us! All the best in your new home.

Rated 5 out of 5 stars

Professional consultancy advicing beyond expectation

Good consultancy providing thorough insight on the overall offering process.
Very reponsive and friendly. I think that the service provided was decisive for the successful deal.

Since you wish also some critical constructive feedback, I would mention that the communication of the successful deal was a day after the agreed timeline. After all this has not had bad impact, since the surprise and joy was even bigger like that.

Well done - thanks

March 31, 2022
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Reply from Neho

Grüezi

Thank you for your feedback and recommendation. We are pleased to hear that you were satisfied with Neho's services and enjoyed the journey with your agent.

We thank you and wish you all the best.
Your Neho Team

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