NetNerd Reviews 903

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

ABSOLUTE SCAM! BEWARE AND AVOID AT ALL COSTS! They say unlimited hosting and then because you upload files then they delete your files and email you saying you have filled their servers .. cant b... See more

Rated 5 out of 5 stars

I'm non-technical and worry about internet security and general issues with computers. However, these days, if I have a problem, I get in touch with Net Nerd via their portal. Within a few minutes I h... See more

Rated 5 out of 5 stars

I have been with these guys for around 16 years back in the FVS days. Out of all the hosting providers I have experienced in my career, these guys out perform all of them, even the big names.... See more

Rated 5 out of 5 stars

Originally came to Net Nerd as recommended by a friend and not been disappointed. Over the previous 2 years NetNerd has continued to be great value domain and web hosting. But the best part is th... See more

Company details

  1. Web Hosting Company
  2. Cloud Storage Service
  3. DNS Provider
  4. Email Service Provider

Written by the company

NetNerd is an established UK hosting provider, specialising in both free and cheap website hosting. We have over 55,000 loyal customers and host over 100,000 websites worldwide. Our offering revolves around fantastic customer service and solutions that are both affordable and effective.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

903 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Website

Swift and efficient response to my enquiry to update features on my website.
Thank you support!!

August 6, 2021
Unprompted review
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Rated 5 out of 5 stars

Brilliant service

Brilliant service - an error message was received when I went to publish our site, I logged a ticket and it was fixed in minutes - this saved me wasting lots of time - really pleased and grateful.

July 28, 2021
Unprompted review
Rated 5 out of 5 stars

I recommend NetNerd

I have used NetNerd (previously known as FreeVirtualServers) for several years. Their web hosting is great value, with all the features I need and more. Support tickets are always responded to promptly, often within the hour, and resolved as soon as technically possible thereafter - sometimes in minutes.

July 26, 2021
Unprompted review
Rated 5 out of 5 stars

Been using this server for over 7 yrs…

Been using this server for over 7 yrs now; the only problems I've ever had I've caused myself, and the staff have here have been as helpful as anyone could wish, and quick with it too. For what we pay a year, and for the amount of service and support we get - even for my own errors - they are brilliant. Thank you all.

July 13, 2021
Unprompted review
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Rated 5 out of 5 stars

Excellent Support - again

I have been with netnerd for a number of years. I find that they are so responsive whenever you have a problem. I had a problem today with uploading pdf files and they investigated the problem made teh required changes and now everything works. Thank you and credit where credit due. Thank you.

July 11, 2021
Unprompted review
Rated 5 out of 5 stars

I've been using this company in various…

I've been using this company in various guises since I built my first site many, many years ago. Every time that I have asked for help it has been given in double quick time and any problems that I have created have been resolved without quibble.
I won't be going anywhere else.

July 6, 2021
Unprompted review
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Rated 5 out of 5 stars

Well above average support

I have need support quite a few times and can say nobody tries to go the extra mile more than these guys, they volunteer to help rather than being in a panic to close the ticket

July 4, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. Highlighted an issue causing my website to go offline. Tech support replied in under 15 mins having fixed the issue. They left the ticket open until I had tested the site and when all was well and confirmed, the ticket was then closed.

June 29, 2021
Unprompted review

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