NetNerd Reviews 903

if there was 10 stars I would select. I have been with company for a number of years. The customer service is stunning, responce time is perfect and any questions the team are more than happy to help.......

Customer service couldn’t be any better and always fix any issue I have.
Wish I discovered them earlier!

Once again superb service. Can't fault this team.

I'm non-technical and worry about internet security and general issues with computers. However, these days, if I have a problem, I get in touch with Net Nerd via their portal. Within a few minutes I have someone sorting my problem...but more than that, speaking my language. They don't try and impress with gobbledygook that no-one understands...just sensible advice and solutions.

Great service thanks.fixed my mail issue in no time at all

Superb service! Got a response in minutes and my problem was resolved. Very impressed!

Excellent service, as always. Had probs setting up new computer, emails for our account, etc. Thought I had all info saved ... apparently not. Quick enquiry to the support desk ... all sorted. Great team there.

I wanted to add an SSL certificate to my website, so I wrote a ticket seeking advice on what I should do. The technician responded that there was already an SSL that just needed to be added to the website, and did it for me straight away. The technician also advised that the ancient software I had built my website with would soon have problems on its current server, and offered to migrate it overnight so as to cause no disruption. This was done and was so easy for me. Excellent service

“....Netnerd are one of the most efficient, upfront, cost effective and supportive organisations that we work with....”

I don't have many problems but when I do, it is usually nothing to worry about. These people at NetNerd really do know how to do Customer Service.

I constructed my replacement website using WebPlus X8 and was having difficulties uploading, but they were able to sort out where I was going wrong and help me get it set up.

Have been with NetNerd for over 15 years and have always found the support to be second to none.

Thanks

Matthew

Always an excellent service, so efficient, helpful and friendly. I have been with them for over 13 years and wouldn't use anyone else. Thanks Netnerd! :o) x

I'm very happy with the excellent support I received moving these domains to the new Multi Site.

A problem with website publication was flagged up late one night. A reply was received overnight that provided the answer to the problem, so the downtime was kept to a minimum. Very good service.

We've been using NetNerd for some years; their technical support is always quickly responsive and helpful.

I was given excellent info about the email issue we had. Turnaround time was brilliant, thanks guys.

The staff were very helpful after my email account had been hacked and quick to respond. First rate. We’ll done everyone!