NetNerd Reviews 903

I had an issue with emails not being received. I opened a ticket and within 15 minutes SPF and DKIM were set up on my account and the issue resolved - thanks to Saranya 🙏🏻🙏🏻

Excellent staff and service.
Super efficient and pleasant communication tone.
They listen well, go the extra mile, and respond promptly.
A pleasure to deal with.

Great service and very helpful. Something I'd been trying to resolve over the last couple of days was sorted in a couple of minutes.

Very fast response to query, providing a full answer.

I continue to be so impressed with the speed and level of expertise of the support from NetNerd. Whenever I've had a problem it has been answered extremely quickly and successfully (hope I'm not now tempting fate!). Great service from a great host - would wholeheartedly recommend.

I had a major problem updating my website which really worried. I opened a ticket on the help section of their service and the problem was resolved, not with ease, but with expert help and knowledge.

The technical support I have received from NetNerd over the past few weeks, at all times of the day and night, concerning a difficult problem caused elsewhere, had been nothing short of excellent.

Amazing responsiveness and willingness to help. I had a problem I didn't understand and the support team stuck with me throughout the whole process of fixing the problem.

Excellent support from the technical team. Resolved my issue for me within 5 minutes.

Until a year or so ago I was happy with previous hosts (tso) but recently product and support went downhill in a big way. I knew about NetNerd as they were hosting another site of which I took over the admin. The price is great and the support while I have been transferring sites and domains across has just been out of this world fantastic, both in response times and usefullness. The speed of the site loading has increased, the price has gone down and I'm a very happy bunny. I imagine you would be too.

Took a while to explain what it was that i needed but as usual, Support got me there. Former employee changed the name servers to cloudflare without authorisation and we didnt know until we tried to correct a mail issue. Initially support were not able to assist but with a bit of pressure (move the domain!) it was done in 2hours.

Rarely need to call on support but when I do it's always a very helpful, quick and positive experience, and has been for years now. Highly recommend

Very quick response and query resolved first time.

Absolutely first class service from the whole team at NetNerd. Thank you for being so responsive and helpful. I would highly recommend you guys to any other business owner looking for hosting services.

Excellent products & on the rare ocassion I have needed support it has been prompt & professional.
I have been a Net Nerd customer for many many years & have always found them to be a FIVE STAR company.
I can highly recommend them & have no hesitation in giving them a FIVE STAR RATING for products & customer service.

NetNerd is a great cloud hosting company that offers affordable and reliable cloud servers. They have a great selection of domains and offer secure super-fast cloud hosting. I have had a great experience with NetNerd. The customer support is excellent and they are always willing to help with any issues I have had. The features they offer are great, and the prices are very reasonable. I would highly recommend NetNerd to anyone looking for a great web hosting company.

Support has been amazing during lengthy issues I was experiencing connecting my domain with another platform.

I couldn't have managed to get to the point of resolution that I have, without support more or less with me by my side.

So appreciative of your help, thank you

Quick fast response to every single question I asked problem sorted in the end. Brilliant!!

Within minutes of contacting the technical support team they fixed a major problem with my website and responded to me. I'll be sticking with NetNerd.

Net Nerd gave help to me with a problem yesterday when I put a ticket in. The response was at rocket speed. I can't fault them the customer service is excellent. Well done.