Way too long delivery time instead of 5 working days it took 3 weeks! AND WRONG product delivered. 3.7.2026: Still waiting for any reply from Client service
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See what reviewers are saying
I ordered several Heatit wi-fi heaters from netrauta. One unit had a sensor fault which the manufacturer said was unfixable and advised me to get a replacement. Netrauta's customer service was excelle... See more
Customer service was very honest about product delivery because I didn’t have any clue as to where the product could be delivered to me. Moreover it said it takes 2 to 4 weeks so I had delivery w... See more
Being able shop online on Åland has been difficult but with netrauta.fi it has been a breeze and a pleasure. It’s almost dangerous because I want to buy even more stuff. But also the fact that there i... See more
Company details
- Bathroom Remodeler
- Decoration and Interior Design Store
- Garage Door Supplier
- Garden Building Supplier
- Kitchen Furniture Store
About Netrauta.fi
Written by the company
🛁 Olemme ylpeitä upeasta sauna- ja kylpyhuonetuotteiden valikoimastamme! Tunnettujen merkkien hanat, suihkut, kiukaat, kylpyhuonekalusteet ja kaikki muu mitä unelmiesi kylpyhuone ja sauna kaipaa. Toteutamme halutessasi vaikka koko remontin!
💡 Vain parasta pinnoille Netraudasta! Saat eri lattiamateriaalit ja tapetit kätevästi samasta paikasta. Viimeistele sisustus kodintekstiileillä ja valolla. Tee löytöjä valtavasta valaisimien valikoimasta kaikkiin kodin tiloihin.
🍴 Niin pienet kuin suuretkin keittiöunelmat käyvät toteen, kun valittavanasi on huipputuotteita mm. liesituulettimista, keittiöhanoista ja pesualtaista.
🛶 Panosta kodin lisäksi pihaan ja hyvinvointiin. Pihatuotteet, aina kasvihuoneista ulkoporealtaisiin, kutsuvat nauttimaan ulkoilmasta ympäri vuoden. Vapaa-ajantuotteiden valikoimamme kattaa mm. sähköpyörät, SUP-laudat ja kuntoilulaitteet.
🛒Vieraile Netraudan Showroomissa ja tutustu livenä timanttisiin tuotteisiimme kylpyhuoneen, saunan, keittiön, valaistuksen ja sisustamisen tuoteryhmistä. Palvelemme asiakkaitamme Tammiston Showroomissa Vantaalla.
Contact info
Tammiston Kauppatie 18, 01510, Vantaa, Finland
- 029 1800 220
- asiakaspalvelu@netrauta.fi
- netrauta.fi
Asks customers to review
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Hasn’t replied to negative reviews
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We had to ask where our already paid…
We had to ask where our already paid stuff were since it had been weeks and still we hadn’t received our stuff we bought. They said it was on the way, then they lost the products, then after a few weeks I cancelled the order. They say the money will be return in 14 days, but here we are 16 days later, still waiting. Very bad.
1,2cm carpet is 0,2 thick...
Bought a carpet it said it is 1,2cm thick it was 2mm... Nice, and u also cant but review on their page, they block all the bad reviews...
The website works well
The website works well, adding to shopping basket or wish lists is easy.
came couple of days later than promissed
Delivery time was very long and poor quality
Delivery time was very long and when finally the product arrived, instructions were in a language that I could not understand and after hours putting the furniture together I got to the conclusion that the product has worst quality than Ikea.
If it wasn’t complicated I would return the product…
Payment was easy no long registrations…
Payment was easy no long registrations acounts and bla bla. Fast delivery. Great price.
Good experience!
I did order what I needed and I did get what I did order within a few days. Good service!
Product is 10/10
Customer service was very honest about product delivery because I didn’t have any clue as to where the product could be delivered to me.
Moreover it said it takes 2 to 4 weeks so I had delivery within the time frame of 3 weeks
Delivery was very convenient right infront of my bedroom door
Product quality is a 10
Heavy and correct wood
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Package was packed and ready to be…
Package was packed and ready to be shipped almost instantly after ordering, that was nice.
After that however, it took one week for it to be actually shipped.
The shipment was not delivered on the…
The shipment was not delivered on the scheduled day.
We have had a good experience of buying…
We have had a good experience of buying an air heat pump and getting it installed by Netrauta.
Great service!
Great buy!
Excellent light air cooler. It is quite silent also. When you put cold water in it then it produces a nice cool breeze. It's super easy to assemble and move around!
Very attractive prices and quality
Pergola order and delivery.
Excellent website, very descriptive, provides all the information to make a decision. Ease of ordering the product I chose, provides safe secure online payment. Delivery as advertised, well coordinated through Posti to the door. Great service.
Responsive salesperson
Responsive salesperson, it is always nice and good to buy from this company.
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