Their emails and course desceiptions are amazingly valuable. The course I got (a relationship/attachment one) was also useful in content, though disappointing in terms if length: it said 4 weeks and w... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am an experienced, trained trauma counsellor with extensive knowledge about the subject of trauma, the way your nervous system protects you. Serving others by offering support has been my life purpo... See more
Company replied
Neurotoned focuses on the actaul biology of the nervous system, how to reset it versus how my body got there in the first place. The techniques I've tried have been great. I know this requires me to m... See more
Company replied
I learnt so much about our nervous system . Bought a months course to aid my healing after cancer surgeries . Found I had much more inside to process. Not easy to navigate site , as an adhd lady, b... See more
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Company details
Written by the company
At Neurotoned, we believe healing should be accessible, supportive, and free from retraumatization. Our trauma-informed programs are designed to help you reset your nervous system, ease anxiety, and find relief from trauma without reliving painful experiences.
Contact info
United States
- neurotoned.com
4.1
Great
237 reviews
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Getting My Energy Back
The teachers and courses at Neurotoned have given me amazing tools to help me calm and regulate my nervous system.
The more I learn about how central this work is to my everyday life, the more empowered I feel to get my energy back!!
May 28, 2026
Unprompted review
Reply from Neurotoned
Getting your energy back can change the way everyday life feels, so this was wonderful to read. Thank you for sharing how the courses and teachers have supported your regulation journey. The growing sense of empowerment you described is exactly the kind of shift we hope this work can nurture over time.
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I have a subscription to Neurotoned
I have a subscription to Neurotoned. I am working my way through the weekly program, although at a slow pace. However, thus far, I am enjoying the program and am using the exercises to help my body calm down. I have suffered with Insomnia for almost 5 years. It has been a difficult challenge. I’m hoping once I complete the program I will have all the necessary tools to get back to better sleep.
May 1, 2026
Unprompted review
Reply from Neurotoned
Thank you for taking the time to leave a review, Michael. Moving through a programme slowly is absolutely okay, and we’re pleased to hear you’re finding the exercises supportive as you work through them. Five years of insomnia is no small challenge, and we genuinely hope the tools continue helping you build toward more ease, regulation, and better rest.
Gentle nervous system support that…
Gentle nervous system support that meets you no matter where you are at.
August 1, 2025
Unprompted review
Reply from Neurotoned
“Gentle nervous system support that meets you no matter where you are at” — thank you for such a thoughtful and beautifully concise description. We truly appreciate your review.
Very authentic plaform
Member for about six months now. Still getting into using it regularly but I can say it is a very authentic platform, somehow it feels real. The real people (therapists) that you meet at weekly online sessions (although I am not very good with attending them, I watch later). It is a group of honest likeminded people, both the instructors and the audience. In this world of empathy templates this feels different. I was able to connect with some of their programmes very deeply and it really is the main thing in making any progress. I am grateful I have found this. Even the email messages resonate with me, and I do not bother reading those from other subscribtions.
May 24, 2026
Unprompted review
Reply from Neurotoned
Thank you so much, Alex. This was such a thoughtful and generous review to receive.
We’re truly grateful you took the time to share your experience so openly. It means a great deal to hear that you’ve found real value in the programmes, the sessions, and the wider community, and that the platform has felt authentic and supportive in a way that resonates with you.
Thank you for being here with us 💛
Not for me
I tried to get into this program but found that it’s not what I need at this time. I requested a refund and the customer support specialist was efficient and professional and my money was refunded. I appreciated that.
May 10, 2026
Unprompted review
Reply from Neurotoned
Thank you, Sara.
While we’re sorry the program was not the right fit for you at this time, we truly appreciate you taking the time to share your experience.
We’re especially grateful for your kind words about our support team. Thank you for giving Neurotoned a try, and we wish you all the very best moving forward 💛
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resuscribed
I resuscribed to Neurotoned but when trying to connect with vagus nerve section iwas unable to do so.i then received email stating i was not suscribed.very disappointed thatmy new subscription had not been checked.still whating for reply
May 21, 2026
Unprompted review
Reply from Neurotoned
Thank you for your feedback, Geraldine.
We’re very sorry for the frustration and confusion around your access experience, and for the delay in response over the weekend period.
After reviewing your account, it appears there was not an active subscription attached, which understandably added to the confusion. We have since reached out to you directly by email to help clarify and support you further, so please do check your inbox when you have a moment.
Thank you again for bringing this to our attention 💛
What awonderful service with great…
What awonderful service with great products to help maintain equilibrium of spirit and mind. The staff are wonderful and so easy to work with. I wish I would have found these people sooner! Thank you for all you do.🌺💕🌺💕
May 1, 2026
Unprompted review
Reply from Neurotoned
Thank you so much, Shelly. Your kind words genuinely mean a great deal to our team.
We’re so glad to hear that both the products and your experience with our team have felt supportive to your spirit and mind. Creating a compassionate, helpful environment is deeply important to us, so hearing this truly makes our day.
Thank you for taking the time to share your experience, and for allowing us to be part of your journey. 💛
Sadly it is nothing new
Sadly it is nothing new. The skills they try to teach you are basic skills that you have heard before if you really have problems. I tried to contact them but they keep wanting to switch me to other programs that aren't helpful for my condotion. They also try to sell you more stuff via mail every other day. Instead of healing my stress they are adding to it. Save your money.
May 1, 2026
Unprompted review
Reply from Neurotoned
Hi Nicola,
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that the program felt stressful or misaligned for you, as that is certainly not the experience we hope to create.
Many of the practices we teach are intentionally grounded in foundational nervous system, vagal, and somatic principles, and we understand that for some individuals who have already done extensive work in these areas, parts of the material may feel familiar.
We were particularly concerned to read that you felt unsupported and overwhelmed by your experience. We have carefully reviewed our records but, at this stage, have unfortunately been unable to locate any communication matching your review details. Otherwise, we would have truly welcomed the opportunity to support you sooner and better understand your concerns.
Unfortunately, we are not able to request personal account information through Trustpilot at the moment. If you would be open to it, we would greatly appreciate you contacting us directly at support@neurotoned.com so we can accurately locate your account, review your experience properly, and do our best to help.
Such a wonderful and supportive group
Such a wonderful and supportive group, guided by love and compassion!
May 13, 2026
Unprompted review
Reply from Neurotoned
Thank you so much, Sylvie.
Your words are deeply appreciated by our team. We’re grateful to hear that the space has felt supportive, compassionate, and guided with care. Thank you for taking the time to share your experience with us. 💛
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It was a mismatch for me. Helpful customer service.
I made an incorrect assumption about what this course would be, and it was really an introductory course and I'm already certified, so it wasn't a correct match for me.
Nadine and customer service was very helpful. She did process a full refund for me, and it should show up in 5 to 10 days, which is standard processing time.
I believe the course that I signed up for would be beneficial for somebody who was not already highly experienced.
I'm giving it a four stars because the customer service was terrific.
Yes, the course was a mismatch. But also, I struggled with the presentation because it was such slow speaking, hence the ding of a star. In order for me to pay any attention had to put it at 1.75x speed just to be able to watch 20 of the first week (at which point I realized this course was way too introductory for me). For somebody else, a slow pace would not have been a problem. I know that many people prefer slower presentations so that they can take the information in. Perhaps if it would have been new or challenging to me I would have been delighted with the pace.
May 2, 2026
Unprompted review
Reply from Neurotoned
Hi Karen,
Thank you for such a thoughtful, balanced, and generous review.
We truly appreciate your honesty around the program feeling more introductory than you were expecting given your existing certification and experience, and we’re grateful you took the time to explain that context so clearly.
We also genuinely appreciate your feedback regarding presentation pace. As you noted so thoughtfully, pacing can land very differently depending on a person's learning style, nervous system state, and prior familiarity with the material, and feedback like yours helps us continue refining the experience.
And thank you as well for your kind words about our customer care team - that means a great deal to us. We’re very glad we could support you and help bring resolution, even if the program itself ultimately wasn’t the right match.
Wishing you all the very best in your continued work and practice. 💛
Recommendation
Thank you for your professional service and support.
Neurotoned offers a very straightforward approach to understanding ourselves, our behaviours and support to create the changes we often so desire to become true to ourselves.
Thank you
Georgina
May 11, 2026
Unprompted review
Reply from Neurotoned
Hi Georgina,
Thank you for your feedback, and we’re truly sorry this situation has caused additional stress. That was never our intention.
We have reached out multiple times via email regarding your refund request, but it seems our replies may not have reached you successfully. Please also check your spam or promotions folder in case our responses were redirected there.
We absolutely understand that the program may not have felt aligned with where you currently are in your journey, especially if you already have experience with these kinds of practices, and we genuinely appreciate you giving Neurotoned a try.
Our team is continuing to assist with your request and will follow up with you directly again shortly.
I bought the 1-month program
I bought the 1-month program. My first impression was awful. I received a video explaining that I actually had to buy the entire 1-year program. In the same video, they explain that "it seems like a trap, but it isn't." I feel scammed. The 30-day program is very basic; there's better information available for free online. Then you get emails every day offering you more and more. This is supposed to be for people with burnout; what we need is peace, not harassment. It's a waste of time and money.
May 1, 2026
Unprompted review
Reply from Neurotoned
Thank you so much for taking the time to leave a review and share your honest feedback, Paz.
We’re genuinely sorry to hear that your experience felt overwhelming and misaligned with what you were hoping for, especially when seeking support for burnout and nervous system exhaustion.
Our programs are designed to unfold gradually over time, and we understand that the approach, pacing, and communication style may not resonate with everyone. Your feedback around the onboarding experience, email frequency, and first impressions is truly valuable to us and will be shared with our team.
We would still love the opportunity to offer additional guidance and support with the program, and we’ve also reached out to you directly via email to better understand your experience and assist further if you’re open to it.
Thank you again for giving Neurotoned a try and for sharing your perspective with us.
False chatges.
They are trying to charge me for something I never ordered. They're being very pushy about trying to collect money I do not owe them. They sent a seven Page Letter to convince me to make a payment I do not owe.
January 5, 2026
Unprompted review
Reply from Neurotoned
Hi Judi,
We’ve seen your review and understand why this would be unsettling, especially if it feels like you’ve been asked to pay for something you didn’t choose.
We’ve looked into your account and can’t see anything that matches what you’ve described, which tells us something hasn’t come through as it should.
We’re going to take this forward on our side and reach out to you directly to get it properly resolved.
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Waste of time and money
The course was just an appropriation of different tools from the yoga and mindfulness world. To me it provided nothing new, much less so the healing or insight it promised on its Instagram addas. Moreover, I experienced technical issues with almost every video with it either not playing, taking hours to load and/or getting stuck consistantly - despite my great internet connection. I am still waiting for the promised 30 day money back guarantuee.
Added note: Shortly after leaving this note, I gratefully receive the refund. I hopet his couse can help other people and think if someone comes in with zero experience in yoga, emotional processing, mindfulness, somatic practices etc. they might get something out of it.
Neurotone, I appreciate your response and your refund. Thanks.
March 31, 2026
Unprompted review
Reply from Neurotoned
Hi Dini,
Thank you for taking the time to share your experience. We’re really sorry to hear it felt frustrating and didn’t meet your expectations.
We understand how disappointing technical issues can be, especially when you’re trying to engage with the content, and we appreciate you flagging this. Our team is actively looking into these performance concerns to improve the experience.
I can also confirm that your refund has already been processed in line with our 30-day guarantee. We kindly ask you to check your email inbox.
Neurotoned Support Team
I was 4min late for the schedule…
I was 4min late for the schedule welcome call which I had to wait for a few months in advance
I had to change devices and download Google meet last minute and was delayed 4min
The call was scheduled from 2-2.30pm so I thought the person would at least wait as this was my slot - but I waited to be admitted from 2.04-2.11pm to no avail
It was surprising and frankly quite disappointing that the person had already left and sent me a reschedule email
It left a really ugly feeling of frankly just being a number and not attended to
April 21, 2026
Unprompted review
Reply from Neurotoned
Hi Angeline,
Thank you for sharing your experience, and we’re truly sorry for how this situation felt. We understand how frustrating it must have been, especially after waiting so long for your scheduled call.
From our side, your guide was waiting in the Google Meet at the scheduled time, but wasn’t able to connect as no one joined during the first minutes of the session. As many sessions unfortunately experience no-shows, the call was marked as missed at that point.
That said, we completely understand your circumstances and how disappointing this felt, and we’re sorry we didn’t allow more time for you to join. We’re taking this on board and will work on giving clients a bit more flexibility in these situations.
Our support guide has already reached out to you to arrange another time that works for you.
We’re here to support you every step of the way on your journey.
Neurotoned Support Team
I continue my experience with…
I continue my experience with Neurotoned , immensely. Every time I learn something worth while for me to be a great person to myself. Amen.
March 28, 2026
Unprompted review
Reply from Neurotoned
Hi Magdalena,
Thank you so much for your kind words - it truly means a lot to us.
We’re so glad to hear that your experience with Neurotoned continues to feel meaningful and supportive. Taking the time to learn and show up for yourself in this way is such an important part of the journey, and it’s wonderful to hear that the program is contributing to that for you.
We really appreciate you being part of the Neurotoned community.
With warmth,
The Neurotoned Team
Where’s my money?!
I asked for the refund within the guarantee period and got no response neither on email nor on chatbot.
It’s been 7 days and I gave them the chance to reply.. they either have a very bad customer support system or are avoiding to stick to their refund policy.
I will delete this review ONLY if I received my money back.
No matter what they reply here you won’t be reading this review if they resolved this issue themselves.
March 20, 2026
Unprompted review
Reply from Neurotoned
Hi Maher,
We're really sorry to hear about your experience, and appreciate you bringing this to our attention.
We take concerns like this seriously, and we’d genuinely like to understand what may have happened so we can support you properly. We’ve requested a bit more information to help us look into this in a clear and thorough way.
If you’re able to share your name, the email used for your purchase, or any details about the charge, we’ll review everything right away and do our best to help resolve this as smoothly as possible.
We’re here to help and would really appreciate the chance to make this right.
Neurotoned Support Team
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The Approach to Emotional / Mental unstability I needed all along !
I think the Neurotoned way of approaching an unstabilised mental and emotional system (body / mind ), is a relly good one. It cuts through the b******* of the variety and big diversity of opinion of causes (genetic, non genetic , diagnostic , etc...) and concentrates on what the body actually is experiency . Not the Why , but the actaul biology of it. It was the vocabulary i knew all along to be true but was missing for so many years . And the regular email presence and check ups on you, are really lreally well done and precious. Thanks .
March 10, 2026
Unprompted review
Reply from Neurotoned
Hi Charlotte,
Thank you so much for sharing this thoughtful reflection.
We’re really glad the approach resonated with you. Focusing on what the body is actually experiencing can often bring a lot of clarity and relief after years of trying to understand the “why.” It’s wonderful to hear that the language and perspective felt familiar and validating.
And thank you as well for mentioning the emails and check-ins. Our goal is to make sure people feel supported along the way, not left alone in the process.
We truly appreciate you taking the time to share your experience. 💛
With warmth,
The Neurotoned Team
Game changer! Neurotoned is a gateway to the life I've only imagined!
I found Neurotoned by an ad that showed up on my Facebook page, stating:
" my daughter wasn't responding to my words, she responds to my nervous system".
Recovering from a physically abusive childhood and 17 years with a narcissistic, philanderer has been quite the journey.
* 111 self help books
* Countless documentaries, prayer & meditation videos
I had been "collecting dots" for nine years but found it challenging to "connect the dots" and implement new behaviors.
Neurotoned is providing the knowledge that explains EVERYTHING and the TOOLS to recover from trauma.
I'm a homeschooling, widowed, only parent of an amazing 14 yo girl.
We started the program TOGETHER and noticed a positive & warm "shift" from the very first day!
My daughter has shared/trusted things with me that she never has before-
about the voice in her head that was wrecking her confidence and distorting her view of herself & her worth.
I love seeing my girl's light brighten after each practice and seeing her be as enthused as I am to learn & implement these new practices FOR A WHOLE NEW LIFE!
Well being should be affordable to all and the Neurotoned site is an unbelievable value for the plethora of solutions and practices offered on the site.
Nervous system education and the tools to reset & recover from trauma should be taught as public education in our schools, sadly it is Not.
We are learning to change the past by changing our perception of it.
We are learning to understand why we have "triggers" and solutions to RESPOND WITH LOVE rather than REACTING to triggers.
Basically, learning a new way of life that promotes abundance of all good things!
Neurotoned is transforming our life, one practice, one day at a time and has been a game changer for me and my girl!
We continue to look forward to practicing daily and honestly.... our well-being, peace & joy are increasing DAILY.
February 10, 2026
Unprompted review
Reply from Neurotoned
Hi PB,
Thank you so much for sharing this. Your story is incredibly moving.
It means a lot to hear how you and your daughter are walking through the program together. The courage it takes to heal after such difficult experiences, and to do that while raising and homeschooling your daughter, is truly inspiring.
We’re so glad the education and practices are helping you both understand your nervous systems, respond with more compassion, and create those warm shifts in your home. Hearing that your daughter is opening up and feeling more confident is especially beautiful.
Thank you for trusting Neurotoned to be part of your journey. We’re honored to support you both as you continue building more peace, safety, and joy, one practice at a time. 💛
With warmth,
The Neurotoned Team
Simple can be powerful
As with the best things in life, simple is better. The simple techniques in this program make it powerful. So grateful to have a series of videos for 30 days to get going with regulating the nervous system. These have been phenomenal for me.
March 4, 2026
Unprompted review
Reply from Neurotoned
Hi Aby,
Thank you so much for sharing this.
You captured something really important. Often, the most powerful changes come from simple practices done consistently. We’re so glad the techniques and the 30-day structure are supporting your nervous system.
It means a lot to hear that the program has been helpful for you. Thank you for being part of the Neurotoned community. 💛
With warmth,
The Neurotoned Team
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