Neutralcurtains Reviews 268

I ordered two Roman shades, and from start to finish, the experience was great. When I had a few questions, customer service quickly replied. Samples were received within days, and when the shades arrived (which took only 10 days), they were well made and fit perfectly. I'm actually ordering curtains now...thanks, Neutralcurtains!

Great customer service and great products!

I ordered two Roman shades for our bedroom and we're in love. Such great quality and seamless experience.

Overall, I am very happy with my relaxed roman shades. They were very reasonably priced, arrived quickly and were easy to hang. And the quality seems very good.
The reason I didn't give 5 stars is because the color is quite different from what I thought I was ordering. I ordered Belgian Linen in Oatmeal but the hue is very pinkish. I know dye lots can vary but this is too much of a variation. Luckily, they don't clash with anything in the room.

After a good experience with a “trial”’shade, I ordered 2 more. The shades are beautiful but the 2 newest ones do not stay down when pulled to the closing position. Also, one of them keeps hanging up which prevents lowering all the way.

The company replied to my email with a video showing how to fix the issue. I will give that a try and hope I don’t permanently mess up my shades.

I’m honestly pretty obsessed with this curtain. It was exactly the natural soft vibe I was looking for and it was super easy to install. Looking forward to buying more!

The customer service was great. I received the wrong color originally (due to a company error) and they quickly replaced the shades quickly. They look great!

Top down /bottom up Roman shades were easy to measure, order and install. Delivery was super fast. The quality is good for the money. Very affordable for someone who does not own but would like a custom blind in their home. I was not disappointed.

Neutral Curtains made my house a HOME! It was so easy to choose Neutral Curtains. The samples, fabrics, styles, and affordability were the main reasons this decision was so easy to make. The fast shipping, easy to measure guide made my purchase quick and easy. I am SO excited to finish furnishing my home with the last finishing touches of these blinds. Don't think twice, checkout!

Love this company ❤️ I’ve ordered multiple shades and all were made perfectly to the dimensions I submitted. The Belgian Flax Linen fabric was beautiful and for the price-amazing quality. Shipped really fast too!

Super easy to order and they came quickly but the quality isn’t great. I ordered a 68” shade and the middle bracket isn’t centered and you can see it — and then the shades don’t hang evenly because of the off-center bracket.

Update: Although I don't like that the middle bracket isn't centered, I understand it is needed for the mechanism and I'm now used to it. I've also followed directions to adjust the shades so they now hang evenly. All good!

Easy ordering process, and when my order got stuck in shipment, they sent a second. Great customer service.

Love my new blinds. Was scared I’d measure wrong and the idea of being custom and not returnable scared me but it all worked out and they are nice blinds

Loved the quality and aethetics of the shades. Easy to install.

The samples arrived and they are perfect, so perfect it is hard to decide. Thank you for the great efforts and I will let you know when I choose a perfect match.

I placed two orders for multiple windows all but one came in a timely manor. They fit perfectly. If you buy a motorize curtain it takes a long time to get through customs. I would order again absolutely.

I’m absolutely in love with the Neutral Curtains from the Lily Collection in Ivory White! They added the perfect soft layers and textures to my living room this fall 🍁. The space feels so light, airy, and naturally beautiful now.

I also love that they’re made from eco-friendly, plant-based fabrics and are OEKO-TEX® certified — safe for my home and family. Each curtain was custom-made to my size and arrived in just a few days. High-quality craftsmanship and comfort all in one!

The website offers easy to follow instructions for measuring and ordering. I did not purchase the fit guarantee, but I did purchase a 3 year warranty in case I have future issues after repeatedly opening and closing the bamboo blinds.

As for the product, it appears to be quality. It has a nice weight to it and was easy to install. I feel the bamboo shades look more expensive than what I paid for them and I will order again from Neutral Curtains for additional windows.

Received samples quickly so was able to make a swift decision. Took about 3 weeks to receive shades but they're exactly what I wanted!