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Rated 5 out of 5 stars

Having problems with sending emails. Service assistance provided by Mayo very helpful and problem sorted. Thank you very much

Rated 5 out of 5 stars

I did not realise my domain services had expired until i could no longer receive or send emails. I realized on a Saturday afternoon at 5pm. I was very concerned as I thought I may have to wait until M... See more

Rated 5 out of 5 stars

A super helpful tech support person, I am not great with technology and she went step by step to guide me through. She also continued to help with multiple other questions and areas and was well train... See more

Rated 5 out of 5 stars

Dinda and her colleague Denis were extremely helpful. Both provided prompt replies and excellent advice on how to navigate the site to complete my objective . J Walker

4.8

Excellent

TrustScore 5 out of 5

79 reviews

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4.8

All reviews

(79)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly

Friendly, polite customer service. Happy to assist and problem solve the issue. Even though the issue was not resolved, I was happy knowing every avenue was looked at and was provided with great advice on what to do next.

October 10, 2024
Unprompted review
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Rated 5 out of 5 stars

A super helpful tech support person

A super helpful tech support person, I am not great with technology and she went step by step to guide me through. She also continued to help with multiple other questions and areas and was well trained in answering all questions straight away. Highly recommend her :)

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

I was close to leaving New Domain due…

I was close to leaving New Domain due to an unresolved issue, but then Ahnaf stepped in. His professionalism and efficiency completely turned things around. He quickly, calmly identified the problem and fixed it where previous attempts had failed. Thanks to his excellent support, I’m now happy to stay with New Domain. Highly recommend Ahnaf for his exceptional customer service!

October 3, 2024
Unprompted review
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