Having problems with sending emails. Service assistance provided by Mayo very helpful and problem sorted. Thank you very much
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I did not realise my domain services had expired until i could no longer receive or send emails. I realized on a Saturday afternoon at 5pm. I was very concerned as I thought I may have to wait until M... See more
A super helpful tech support person, I am not great with technology and she went step by step to guide me through. She also continued to help with multiple other questions and areas and was well train... See more
Dinda and her colleague Denis were extremely helpful. Both provided prompt replies and excellent advice on how to navigate the site to complete my objective . J Walker
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The set by step instructions given to…
The set by step instructions given to help me update my DNS and password was easy to follow. Also the support person was very kind and understanding. Thank you 🙏
Very friendly and helpful
Very friendly and helpful. Resolved my issue quickly.
Very patient with queries and wanting…
Very patient with queries and wanting to help.
Max offered excellent customer support…
Max offered excellent customer support and service. His instructions were clear and easy to follow when trying to solve my email issues.
Great Experience
Spoke with Sef who was great at providing instructions clearly and precise
Technical support helps me but it…
Technical support helps me but it doesn't solve the final issue due to the sever upgrade. Customer service is good.
Suleman was so very helpful and knowledgeable
Suleman was so very helpful, most knowledgeable and quickly sorted my email account. I am able to email him back if required. After a very stressful day Suleman had my email back up and running in no time, many thanks Suleman. Kindest regards Jayne
I didn't know New Domain offered IT…
I didn't know New Domain offered IT support. I got some great help with outlook settings from this lad after a disc space issue.
Super impressed give him a pay rise!
So clear instructions in making it fast…
So clear instructions in making it fast to recover my email. I’m forever happy with how good these guys are at fixing issues and how willing they are to help
Max was so helpful
Max was so helpful, walked me through everything with a light hearted, happy attitude!
And he fixed up all the issues I was having! Appreciate the laughs Max :)
Sophia
Sophia, was very helpful and polite. She solved my problem.
Mike Penn
THIS COMPANY IS UNETHICAL AND ARE…
THIS COMPANY IS UNETHICAL AND ARE SCAMMERS! They have kept my credit card on file and have taken money out without autherisation which I have disputed each year they take money out of my account. I urge everyone to report them to fair trading. I have done this now.
Unsolicited JUNK mail sent to my home…
Unsolicited JUNK mail sent to my home address.
WARNING: This dodgy company scours the internet for newly registered businesses and then spams them with junk mail with a fake urgency that you need to buy their outrageously priced domains!
Along with your name, address and business name - they quote your ABN - this company is pure SCUM.
Also, $80 for a domain? You’re not even close to being competitive. That’s four times the price of a domain. Additional fees for an email.
The small print too?
“This is not a bill” and “it is an invitation to register a business name” an invitation? The fact you say it’s not a bill proves it’s intent to look like one.
Borderline unethical.
You should be investigated for your DODGY business practices.
I’m sure it’s illegal to use ASIC information in this way.
Do not get caught by their lure.
As mentioned by the previous reviewer, they send out unsolicited domain name renewals, hoping that those that don't understand domain names will pay their inflated rates.
Is this a valuable service? I don't think so, it relies on your lack of knowledge, and typically. people pay for a domain name that they never use. One that may be very close to the one that they do use, hence the confusion and subsequent error in paying for something you most likely do not need and will never use.
They trawl business registers then send…
They trawl business registers then send spam in the mail. As though people can't figure out for themselves if they need a new domain name.
$120 for a .com.au domain is an utter ripoff as well. Clearly aimed at the gullible.
Here's a tip: don't send spam in the mail.
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