newpapier.com Reviews 6

TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

3.0

Average

TrustScore 3 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have ordered a set of wine opener

I have ordered a set of wine opener, and it came to wrong address and retuned to the vendor, since then I have contacted the them to request them to send to the right address and just no response, they have my email, normally you try to contact a customer in advance when you see that the good was returned or you refund the money, but they have never contacted me or returned my money, I have try to contact them by sending email , but they never responded and they never refunded my money.

February 7, 2026
Unprompted review
newpapier.com logo

Reply from newpapier.com

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@newpapier.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Advertisement
Rated 1 out of 5 stars

Misrepresentation of products

Bought some paint that was supposed to be like gilding. It was nothing more than watered down school paint. Plus the bottle sent was way smaller and label was completely in Chinese. Nothing like pictured. Stay FAR away from this company!!!!

February 29, 2024
Unprompted review
Rated 1 out of 5 stars

Selling Worthless CRAP

Re: 3 in 1 Car Coating Spray
I'm a car enthusiast. I keep my cars in good condition.
Their advert and website make this product look like something magical.
It does NOT do what the ad shows.
It did NOT clean my car as claimed.
It did not leave it clean and shiny as claimed.
It was not even as good as a normal car wash.
Just another internet scam

January 6, 2024
Unprompted review
Show reviews in all languages. (6 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look