Did not receive an order confirmation. But in the end a tracking email from the delivery company. Customer Service responds nice and promptly though. Delivery would take 2-5 days. At one point the tra... See more
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Nice website and products. Didn't receive an order confirmation (invoice) and no info on shipping, which left me uncertain on how things were progressing. So had to reach out twice to their service. T... See more
After I hear that the transportation company do not deliver on house addresses anymore I deleted directly the order. Then I ordered a new package and ask by email if they can send the package as soon... See more
Buying was a simple process. Shipping was done quickly and items arrived in good order. Just an uneventful experience which is what you want to have when buying something online.
Company details
Written by the company
Welkom op NiceBeauty Bij NiceBeauty bieden wij een grote selectie van schoonheidsproducten aan tegen scherpe prijzen. Wij hebben een uitgebreid aanbod van huidverzorging-, haarverzorging-, en make-up artikelen, elektronica en nog veel meer. NiceBeauty is in 2009 opgericht in Denemarken. Het doel was toen om de dure haarverzorgingsproducten die bij de kapper te koop zijn, goedkoper aan te bieden. Dit doel hebben wij vandaag de dag nog steeds. Inmiddels bestaat onze selectie niet meer alleen uit haarverzorging, maar de prijzen zijn nog altijd laag. Op heden beschikt NiceBeauty over een selectie van meer dan 16.000 artikelen van meer dan 260 verschillende merken. Ontdek zelf onze geweldige aanbiedingen, geweldige promoties en prachtige producten. Al meer dan 60.000 mensen in Nederland zijn blij gemaakt met een pakketje van ons uit Denemarken, wij kijken er naar uit om ook U zo blij te maken. De laagste prijzen, de beste service Als u vragen heeft kunt u altijd contact opnemen met onze klantenservice nl@nicebeauty.com, of u kunt ons bellen op (+31) 20 891 0380. Onze openingstijden zijn: ma-vr 09:00 tot 15:00. Let op wij spreken en schrijven alleen Engels.
Contact info
Stærevej 2, 6705, Esbjerg, Denmark
- (+31) 20 891 0380 (We speak English)
- nl@nicebeauty.com
- nicebeauty.com
4.1
Great
5K reviews
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The order shipped fast&cheap
The order shipped very fast! And the price was very good compared to other retailers. Unfortunately there were no free samples.
January 29, 2025
Product was too old but client service handled it quickly.
I bought a set of 4 products and one of them (creamy eyeshadow) was completely dry. I sent proof and immediately got a partial refund.
January 26, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
They are scammers
They are scammers. You order two products and you get one of them, the cheapest one or someone steals during packaging. When you order there you only lose your money
January 19, 2025
Reply from NiceBeauty.com
Hello
I don't think your review is entirely fair
You have received a package that has been damaged during transportation, so it is full of stickers, so it is not us who have taken from the package.
I can also see that we have refunded the money for the missing product according to your request.
Wishing you a great weekend
Emma/Customer Service
Reply from NiceBeauty.com
Hi
Thank you for your review
Our delivery is 2-5 days as we write on the website and we have delivered on day 5.
Unfortunately, we do not always have free samples, but we send them every time we do.
Wishing you a good day
Customer Service
Very good service and I can trust this…
Very good service and I can trust this webshop ❤️❤️ I absolutely will buy from this webshop again ❤️ love love
December 17, 2024
Unprompted review
My package have not arrived and no…
My package have not arrived and no answers on emails ive sendt them.. fear i got scammed
December 4, 2024
Reply from NiceBeauty.com
Hi Emily
I am very sorry that your parcel has been delayed. As I have written in an email to you, we have been in contact with GLS to find out where your package is. They told me that they had an error in their system which meant that data has not been transferred correctly and Norway has therefore not been able to deliver the packages.
I can see that your parcel was delivered 20/12:
https://gls-group.eu/EU/en/parcel-tracking?match=ZWESRMLG
We apologise for the delay and the inconvinience.
Mille - NiceBeauty
The order has still not arrived :-(
December 11, 2024
Reply from NiceBeauty.com
Hello
Thanks for contacting us
Budbee expects to deliver the package today - I will send you an email with more info :)
Emma/ Customer service
the return process is complicated
the return process is complicated. I don't really like it
November 22, 2024
Reply from NiceBeauty.com
Hello
I'm sorry you find our returns complicated, we are aware of this and are working to find a better solution.
Wishing you a good day
Customer service/Emma
Reputable seller
Reputable seller. Very fast. Good information-service. Top goods. Thank you very much and good wishes.
November 15, 2024
Important stock up
The company messed up billing and shipping address. So I was unable to receive my packages. Upon calling to ask they said they don't even ship to Spain. And have not yet received my refund. It's been 3 weeks.
November 10, 2024
Reply from NiceBeauty.com
Hello,
Unfortunately, we do not sell to Spain, and you have ordered from our German website, it is unfortunately not possible to complete such an order.
When we receive your order back, we will refund your money and we will send you an E-mail.
Kind regards, Lisbeth
Customer service, Nicebeauty
i am very happy for Advents Calendar…
i am very happy for Advents Calendar and Service.I gibt you 5🌟🌟🌟🌟🌟and say“thank you very much for all“.
October 26, 2024
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