Did not receive an order confirmation. But in the end a tracking email from the delivery company. Customer Service responds nice and promptly though. Delivery would take 2-5 days. At one point the tra... See more
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Nice website and products. Didn't receive an order confirmation (invoice) and no info on shipping, which left me uncertain on how things were progressing. So had to reach out twice to their service. T... See more
After I hear that the transportation company do not deliver on house addresses anymore I deleted directly the order. Then I ordered a new package and ask by email if they can send the package as soon... See more
Buying was a simple process. Shipping was done quickly and items arrived in good order. Just an uneventful experience which is what you want to have when buying something online.
Company details
Written by the company
Welkom op NiceBeauty Bij NiceBeauty bieden wij een grote selectie van schoonheidsproducten aan tegen scherpe prijzen. Wij hebben een uitgebreid aanbod van huidverzorging-, haarverzorging-, en make-up artikelen, elektronica en nog veel meer. NiceBeauty is in 2009 opgericht in Denemarken. Het doel was toen om de dure haarverzorgingsproducten die bij de kapper te koop zijn, goedkoper aan te bieden. Dit doel hebben wij vandaag de dag nog steeds. Inmiddels bestaat onze selectie niet meer alleen uit haarverzorging, maar de prijzen zijn nog altijd laag. Op heden beschikt NiceBeauty over een selectie van meer dan 16.000 artikelen van meer dan 260 verschillende merken. Ontdek zelf onze geweldige aanbiedingen, geweldige promoties en prachtige producten. Al meer dan 60.000 mensen in Nederland zijn blij gemaakt met een pakketje van ons uit Denemarken, wij kijken er naar uit om ook U zo blij te maken. De laagste prijzen, de beste service Als u vragen heeft kunt u altijd contact opnemen met onze klantenservice nl@nicebeauty.com, of u kunt ons bellen op (+31) 20 891 0380. Onze openingstijden zijn: ma-vr 09:00 tot 15:00. Let op wij spreken en schrijven alleen Engels.
Contact info
Stærevej 2, 6705, Esbjerg, Denmark
- (+31) 20 891 0380 (We speak English)
- nl@nicebeauty.com
- nicebeauty.com
4.1
Great
5K reviews
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Bought for more than 100€ and still nothing delivered and fake signature on POD
My Parcel has been according to tracking “delivered”. Looking at the POD, it is clear that Driver has used a fake signature !!
I didn’t receive anything yet
Only positive thing was customer service replying fast to my initial complaint providing me the complaint document to fill in which I sent back, but now no more reply and it is taking ages to get my product or get reimbursed!
Still waiting!!
October 9, 2024
Reply from NiceBeauty.com
Hi
We are sorry that you have not received your package, due to holidays in Denmark, our response time has been a little longer last week. We have sent the signed document to GLS and are awaiting their response.
We have replied to your email earlier today, and you are welcome to return :)
I did not get my Order until today!
September 28, 2024
Reply from NiceBeauty.com
Hi Sabine
I can see that the parcel has been delivered at the ParcelShop 2/10.
https://gls-group.eu/EU/en/parcel-tracking?match=ZWESR6GT
I am sorry if you did not recive a message from GLS, but i can see that we sent your package the day after you placed your order.
Kind regards
customer service,
Nice beauty
Easy to order and quick delivery
Super easy to order and got it delivered in within days! Much quicker than I expected. I will certainly buy again.
September 21, 2024
Reply from NiceBeauty.com
Hi Sofie. Your parcel is at the parcel shop and has been there since Thursday September 26. I will send you an email with the details. Regards Britta - NiceBeauty
Fast delivery, everything good
Needed the package fast and got it whitin a few days to my door. In good condition, everything as expected, would order again
September 17, 2024
Delivery was quick but quality of the…
Delivery was quick but quality of the product was low.
September 15, 2024
Reply from NiceBeauty.com
Hello,
We apologize if the quality does not meet your expectations.
You are always welcome to write us an email and we will proceed with it to our supplier.
Kind regards
customer service,
Nice beauty
No more
No more, the return label costs about 18 € and I have to pay. Now I have a bad article and lost my money.
August 30, 2024
Reply from NiceBeauty.com
Hi Bettina. We cannot offer free returns because you do not like the product. The return policy is clearly stated on the website. Regards Britta - NiceHair
I placed an order two weeks ago
I placed an order two weeks ago. Didn’t hear anything from them, even though I’ve tried to reach out to them over email. Very disappointing 🤨
September 6, 2024
Unprompted review
Reply from NiceBeauty.com
Hi Tinus. Since you have not put in information on your order - we are not able to investigate the issue. Regards Britta - NiceBeauty
Great service!!
After I hear that the transportation company do not deliver on house addresses anymore I deleted directly the order. Then I ordered a new package and ask by email if they can send the package as soon as possible by some reasons. I’ve got a quick message response and the package was send the same day with an other transportation company. Now 2 days later in an other country I have already the package. The lady who helped me was an hero! Thank you for the great service. You’re the best!
August 20, 2024
One of the best customer supports
Very friendly and fast response to my request. Great customer support! I can highly recommend them. :-)
August 19, 2024
Everything was fine
Everything was fine, quick delivery and i was well informed about every step. I will definitely buy again.
August 11, 2024
Very good product and friendly service
Very good product and friendly service! Thank you!
August 10, 2024
I've not heard anything about the…
I've not heard anything about the delivery, no reply to email and no idea when/if my parcel will arrive
- i had a reply and the item had been waiting in the locker. it would have been helpful if i had been sent any kind of communication confirming that... but got it in the end!
July 25, 2024
Reply from NiceBeauty.com
Hi
Your parcel is ready for pickup at the parcel shop
You can find more information on the link below: https://tracking.budbee.com/n22l88r3n?auth=YjNlMmQyOWYzNmUxMjVjNi1hOTRkMzExMDdkYWFhY2M3
Have a nice day.
Best Regards
Janni / Nicebeauty.com
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