Great experience, fast delivery, good prices too. I decided to return the items because I found something else in another shop that I preferred, and I received a full refund very quickly. Thank you.
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Nice website and products. Didn't receive an order confirmation (invoice) and no info on shipping, which left me uncertain on how things were progressing. So had to reach out twice to their service. T... See more
Did not receive an order confirmation. But in the end a tracking email from the delivery company. Customer Service responds nice and promptly though. Delivery would take 2-5 days. At one point the tra... See more
Company replied
After I hear that the transportation company do not deliver on house addresses anymore I deleted directly the order. Then I ordered a new package and ask by email if they can send the package as soon... See more
Company details
Written by the company
Welkom op NiceBeauty Bij NiceBeauty bieden wij een grote selectie van schoonheidsproducten aan tegen scherpe prijzen. Wij hebben een uitgebreid aanbod van huidverzorging-, haarverzorging-, en make-up artikelen, elektronica en nog veel meer. NiceBeauty is in 2009 opgericht in Denemarken. Het doel was toen om de dure haarverzorgingsproducten die bij de kapper te koop zijn, goedkoper aan te bieden. Dit doel hebben wij vandaag de dag nog steeds. Inmiddels bestaat onze selectie niet meer alleen uit haarverzorging, maar de prijzen zijn nog altijd laag. Op heden beschikt NiceBeauty over een selectie van meer dan 16.000 artikelen van meer dan 260 verschillende merken. Ontdek zelf onze geweldige aanbiedingen, geweldige promoties en prachtige producten. Al meer dan 60.000 mensen in Nederland zijn blij gemaakt met een pakketje van ons uit Denemarken, wij kijken er naar uit om ook U zo blij te maken. De laagste prijzen, de beste service Als u vragen heeft kunt u altijd contact opnemen met onze klantenservice nl@nicebeauty.com, of u kunt ons bellen op (+31) 20 891 0380. Onze openingstijden zijn: ma-vr 09:00 tot 15:00. Let op wij spreken en schrijven alleen Engels.
Contact info
Stærevej 2, 6705, Esbjerg, Denmark
- (+31) 20 891 0380 (We speak English)
- nl@nicebeauty.com
- nicebeauty.com
4.1
Great
5K reviews
Asks customers to review
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Fast delivery.
No issues. Fast delivery. Payment without problem. Good packaging and got the right products. Products were sealed.
July 11, 2024
Everything was great
Everything was great. Shipping was ok, not very fast but also not very slow. The perfume came in good conditions. Price was great!
July 1, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from NiceBeauty.com
Hi Ruby. I am sorry that your parcel has been delayed. It is ready for pick up since yesterday and I have sent you the link on email. Best regards Britta- NiceBeauty
cheap knock-off
The perfume I bought is a cheap knock-off. I have been buying my favorite perfume, for years (not from Nice Beauty, but from legitimate places like Douglas). I ordered from them because it was very inexpensive. The bottle I received was such a poor imitation that it didn't even have the name of the perfume written correctly. I complained immediately but received a condescending response saying, "if I regret the purchase, I can return it at my own expense." ... Um no, I did not pay for a Fake product . I expect both my shipping costs and the purchase price to be refunded.
Unfortunately, I cannot recommend Nice Beauty at all.
June 25, 2024
Unprompted review
Reply from NiceBeauty.com
Hi
We only deal with official suppliers and do not sell fake products. All Zarkoperfumes are handmade in Denmark and can have different looks from batch to batch. Regarding the 30ml Muse - the bottle was changed recently - and therefore Zarko have changed the foto on their website. But since we still have the old design in stock, it is the bottles that you will buy here.
Wish you a good day
Customer service/Emma
Everything went great
Everything went great. Will defintly buy again. I recommend nicebeauty❤️
June 6, 2024
Lost package and unprofessional support…
Lost package and unprofessional support in tracking of the parcel
June 3, 2024
Reply from NiceBeauty.com
Hi Nadine
We are sorry for the trouble you have had with the delivery of your packages.
I can see that we have now send the package to your home, as requested.
We are sorry for the trouble and inconvience.
Best regards
Have a nice day, Nice Beauty
I still have not received the product…
I still have not received the product that I ordered/payed for.! 🤷🏻♀️🤷🏻♀️🤷🏻♀️
May 30, 2024
Reply from NiceBeauty.com
Hi Liesbeth
According to the tracking the parcel has already been delivered.
Have a nice day.
Best Regards
Janni / Nicebeauty.com
Everything went smoothly and item was…
Everything went smoothly and item was as described.
May 23, 2024
Very disappointing and bad experience—…
Very disappointing and bad experience— first they were not able to deliver my perfume on time and it stacked with their delivery company. Now I still didn’t get my refund back from the item I never got. It’s about 6 weeks now. They answers very slow and basically say that they lost it on the way back to them and till they will not find — no refund…
March 23, 2024
Unprompted review
Reply from NiceBeauty.com
Hi Ina
The order was returned to us today because it was not collected within the deadline. We have pay back the amount to the original payment method used for the purchase.
We apologize for the inconvenience this may give you.
We wish you a wonderful day
Best regards
Janni / Nicebeauty.com
Everything top 👍🏻
Goods as described, super fast shipping to Germany, everything arrived intact. I will definitely order here again.
April 18, 2024
Super good and fast
April 15, 2024
Verzending is lang onderweg
Problem solved, thanks a lot for the quick response. I have received my package in good order.
April 12, 2024
Reply from NiceBeauty.com
Hi
Your parcel was ordered on 12 April and delivered to the selected parcel box on 17 April.
The deadline for collection is today - I have sent you an email with more information :)
Emma/Customer service
It's a shame that you don't deliver…
It's a shame that you don't deliver directly to our home. But the article is very beautiful!
March 28, 2024
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