Order has been sitting in a sorting facility in Australia for well over a week now with no further updates on when it might be arriving to me in Melbourne. I’ve emailed Nicole support multiple times w... See more
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See what reviewers are saying
Fantastic service and range, quick delivery. However, they have a points reward system for loyal customers. I have built up a considerable amount of points (Over £100 worth) but there is no way to cla... See more
Once again you have excelled in your customer service. I ordered 14 tubs of snus on the Thursday morning and I received them on the Fri lunchtime, this is why I keep ordering from this company. I don'... See more
So initially after my order (I got next day delivery), I was shocked to not have received anything the next day. However my troubles were soon removed when I got an email explaining they were out of s... See more
Company details
Written by the company
Offering a wide range of quality nicotine pouches and pods across the UK at affordable prices.
Contact info
Bristol, United Kingdom
- help@nicoplug.com
- nicoplug.com
3.0
Average
111 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best place to buy pouches
Thank you so much for the products was amazing service as normal will be back again
November 6, 2023
Unprompted review
Much love from wales
You guys did amazing with my order I love you guys thank you so much will be back to order more thank you for fast shipping 10/10 for shipping
10/10 for communication
10/10 for product
October 25, 2023
Best Website around
Amazing website good prices Fast delivery very friendly to talk to communication is amazing. Very happy with my order
Products are top tier
Will be buying again
Overall rating 10/10
October 24, 2023
Unprompted review
you guys didn’t respond to 5 of my…
you guys didn’t respond to 5 of my messages and also didn’t order my parcel within 3 days, you guys are crap 😂🖕
September 26, 2023
i paid for saturday guarantee and it…
i paid for saturday guarantee and it didn't come i ordered on friday
August 25, 2023
Fast delivery and good quality
July 5, 2023
Quick and easy
May 9, 2023
They were dry and out of date and had…
They were dry and out of date and had to throw them away :(
June 19, 2023
good layout good delivery good service…
good layout good delivery good service everything is good
May 29, 2023
Extremely happy!
Consistently high quality & extremely fast delivery times, have and will continue to recommend🙌🏻
May 25, 2023
10/10 best snus plug
Quick service always. Let me know what is going on with my order and almost instant shipping when you spend over £20. 10/10 snus plug. If you don’t know get to know.
April 28, 2023
fantastic prices and quick delivery
April 16, 2023
Best service you can ask for.
April 15, 2023
Unprompted review
Extra pots for out of stock
To be fair the guy is doing a great jobs 4 or 5 decent orders come from him now and can’t fault really. First order was shipped straight away and when I opened it there was extra pots inside. One of the grape icebergs I ordered he didn’t have enough so was one short but to make up for it he put 3 extra pots in which match or was more MG then what I ordered. Hand written note to apologise inside! Can’t fault them and I keep sending orders over and always comes through even on short notice
February 28, 2023
Unprompted review
the suns's due date of caducation was…
the suns's due date of caducation was February 2022 and I ordered it 2023 so no buzz.
February 17, 2023
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