Order has been sitting in a sorting facility in Australia for well over a week now with no further updates on when it might be arriving to me in Melbourne. I’ve emailed Nicole support multiple times w... See more
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See what reviewers are saying
Fantastic service and range, quick delivery. However, they have a points reward system for loyal customers. I have built up a considerable amount of points (Over £100 worth) but there is no way to cla... See more
Once again you have excelled in your customer service. I ordered 14 tubs of snus on the Thursday morning and I received them on the Fri lunchtime, this is why I keep ordering from this company. I don'... See more
So initially after my order (I got next day delivery), I was shocked to not have received anything the next day. However my troubles were soon removed when I got an email explaining they were out of s... See more
Company details
Written by the company
Offering a wide range of quality nicotine pouches and pods across the UK at affordable prices.
Contact info
Bristol, United Kingdom
- help@nicoplug.com
- nicoplug.com
Hasn’t replied to negative reviews
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amazing
came on time, reasonable prices and great service be ordering again soon!
Brilliant service
Excellent service and quick delivery every time. Cannot fault it top service
Really good, worth buying
Really good product, cheaper than the other brands in shops
All round great service
All round great service. Good prices, fast postage. They even threw in a tub of pouches I couldn't get with my last order because it was out of stock. They remembered, which is great customer service. Thank you!
This has been one of the best…
This has been one of the best experiences I have had when it comes to purchasing nic online. The website was easy to surf through and had almost everything in stock. I was very surprised about that as other stores sell the same brands for a higher price and most times are out of stock. The delivery was also very quick. Couldn’t be more happier. Definitely buying from here again
10//10 service would recommend
Perfect
It’s was perfect experience but I was having a problem with the delivery, until now I didn’t receive my items
Very good product and very fast…
Very good product and very fast delivery. Sometimes includes a freebie, who doesent love a freebie!!!!
Top service good prices.Best in the game
Excellent service reliable no…
Excellent service reliable no complaints from me 5*
ordered for a friend great and fast…
ordered for a friend great and fast service!
Great service always on time.
Best distributor by far
Best distributor by far. Nothing but the best and exceptional service. I would recommend this to all my friends and family.Nico plug always is always perfect and it has 100% from me.
Excellent service
Excellent service and quick delivery every time. I highly recommend Nico Plug as they are very reliable and competitive on price too. I’ve bought from them for over a year and would go anywhere else.
Brilliant service from nico plug
Brilliant service from nico plug easy to deal with and fast delivery! Top service
Outstanding service
Always a wide range of products available at incredible prices. Delivery is fast and on time, every time. In addition, the customer service is exceptional. I don’t think there’ll ever be a need to shop elsewhere for nic pouches.
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