Nicoprof, all seems good but i cant seem to figure out how to track my package, im unsure if it will arrive. I ordered with UPS trackable and im in Sweden. I´ll update in a couple of days.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve used this website for almost a year now and it’s been great until the last few months. I made an order during December, which wasn’t moving for weeks and I reached out to them to ask them... See more
Company replied
It was such a good experience, the shipping time was great, the order was well-packaged, but they messed up in the order.
Company replied
Received 10 cans of Molliez Cherry Nicotine pouches today and everywhere on the website they are listed at 20 MG but when I received them they are apparently only 10 MG per pouch. 10 MG is listed nowh... See more
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Company details
Written by the company
We are Your Global Snus Shop! Order tobacco-free snus or nicotine pouches anywhere in the world from Nicoprof.com. We will ship it to your door, affordably and quickly wherever you are. The best global brands are available in our online shop for the best rates. As our customer you are always our priority!
Contact info
14 Washington Street West, T12NCF2, Cork, Ireland
- +353894713668
- info@nicoprof.com
- nicoprof.com
4.0
Great
167 reviews
Replied to 73% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything on time
July 1, 2025
very good
Very good service fast delivery professional support.. i will order again and again thank you very much
July 23, 2025
Very good quality!
July 22, 2025
Prompt service and great experience
Every order is shipped promptly and packaged well. Once they made a packing error but were responsive and took care of it quickly and made me happy, which shows that they care. The selection is amazing, and well organized on the site, as you can search by flavor and filter by strength or any combination of the above. Where I live, the selection of pouches is dismal so I am happy to give nicoprof my business. Thank you!
July 21, 2025
5 star !!!!!
I am beyond impressed with the customer service from the Nicoprof. I had a lost order in transit, as soon as I notified them, I was instantly contacted. They looked into the situation and my order was reshipped and showed up a week later. Amazing customer service !! Highly recommend to anyone !!!
June 25, 2025
Hi nicoprof i ordered snus from you…
Hi nicoprof i ordered snus from you guys a week ago i sent a few emails because i would like the tracking number for the package
Could you please respond to my email
Thanks
June 25, 2025
Unprompted review
Reply from Nicoprof
Hi, please send your email to info@nicoprof.com again, I don't think it reached us yet. We will of course respond to your query!
Great experience
Ordered a few times, great company so far. Has a good range off products and always fast delivery
June 6, 2025
Expired and near expired products but company came through
Expired and near expired products. I reached out to the company to ask why they are selling expired products. Production date was 5-9-2024 and 5-8-2024. Their explanation was that the products were not expired as the dates are DD-MM-YYYY. While every birthdate I have ever filled out be it credit card applications or buying a car or a home has asked me for my birthdate in the form of MM-DD-YYYY. Even if what they told me is correct. I bought 15 cans of nicotine pouches from them… some will most definitely expire before I use them.
UPDATE: the company has delivered what they promised and has made everything right. I wish we didn’t have some many back and forth emails about this situation, but in the end they definitely delivered and have earned a loyal customer. Thank you Nicoprof!
June 2, 2025
Reply from Nicoprof
Hi Ken, we understand that some of the products you received had a short date, we apologise for that and we will of course provide you a discount code to make up for that.
The assertion that these were expired is not true, you can affirm it from the respective manufacturers. The format MM/DD/YY is unique to the United States. Most of Europe uses DD/MM/YY.
Great delivery
I used to order from here when I lived in Europe and after moving to New Zealand they still deliver to me at the same delivery price which is amazing. You can also save alot of money wherever you are by ordering off these guys. Highly recommended!
April 3, 2025
Give these guys a chance
Give these guys a chance, they're a pretty new website but customer support is friendly and responsive. The delivery took a bit longer but it's gonna be worth it since they have alot of unique products and will help with any issue.
March 24, 2025
Reply from Nicoprof
Thank you for your great review! While we haven't been around forever, we have a great selection of niche and specialized brands of premium European snus that we are committed to delivering worldwide at great prices!
Website easy to navigate
Website is easy to navigate. I got my ZYN pouches from here, they have a great range of flavors of other products too. Delivery took just under 2 weeks and was the cheapest of all snus sites. Definitely recommend!
March 21, 2025
Reply from Nicoprof
Thank you for your great review! ZYN is a bestselling product and we offer some of the best prices for it. Welcome back!
Perfect service
Ordered 10 cans of Stellar and Fedrs, all came in perfect condition. I've tried other websites before but this one actually delivers what they promise. Will be recommending!
March 20, 2025
Reply from Nicoprof
Thank you for your great review, our pleasure to provide the best service & products. Keep an eye on our site for even more superb snus!
Reply from Nicoprof
Thank you for your great review! Our pleasure to be of service
Quick delivery and good quality product
Quick delivery . quality of products is very good.
March 18, 2025
Reply from Nicoprof
Thank you for your great review!
I received the package incomplete
I received the package incomplete; half of the box was missing, and the delivery was slow.
March 17, 2025
Unprompted review
Reply from Nicoprof
Hi, we have replied to you via email on how to proceed, please check & let us know
My second time ordering from…
My second time ordering from Nicoprof.com, I had a question to ask and was impressed with the fast and helpful response. I recommend this website to everyone who enjoys these types of products aswell as anyone who is reading this review.
March 13, 2025
Unprompted review
Reply from Nicoprof
Thank you for your great review! Our pleasure to bring you the best products with speedy delivery and always great prices.
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