Nicoprof Reviews 168

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their quality, variety, and the inclusion of free samples. Many consumers praise the customer service for being professional, swift, and going above and beyond to resolve issues, with quick response times and effective solutions. The delivery is frequently described as fast and discreet, with products arriving well-packaged and in perfect condition. However, some people were dissatisfied with aspects of their orders and the delivery service, citing issues like incorrect product strengths or flavors, and concerns about products being expired or near expiration. A few other people also felt that tracking information was sometimes missing or not updated, leading to uncertainty about their package's arrival and occasional significant delays.

What people talk about most

Order

Clients share ambiguous opinions on order experiences. Many customers report significant issues such as... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers praise fast shipping, quick... See more

Product

People report positive experiences with product quality and selection. Many customers praise the good quality... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the excellent and amazing... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers praise the fast and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Nicoprof, all seems good but i cant seem to figure out how to track my package, im unsure if it will arrive. I ordered with UPS trackable and im in Sweden. I´ll update in a couple of days.

Company replied

Rated 4 out of 5 stars

I’ve used this website for almost a year now and it’s been great until the last few months. I made an order during December, which wasn’t moving for weeks and I reached out to them to ask them... See more

Company replied

Rated 4 out of 5 stars

It was such a good experience, the shipping time was great, the order was well-packaged, but they messed up in the order.

Company replied

Rated 3 out of 5 stars

Received 10 cans of Molliez Cherry Nicotine pouches today and everywhere on the website they are listed at 20 MG but when I received them they are apparently only 10 MG per pouch. 10 MG is listed nowh... See more

Company replied


Company details

  1. Online Marketplace

Written by the company

We are Your Global Snus Shop! Order tobacco-free snus or nicotine pouches anywhere in the world from Nicoprof.com. We will ship it to your door, affordably and quickly wherever you are. The best global brands are available in our online shop for the best rates. As our customer you are always our priority!


Contact info

4.0

Great

TrustScore 4 out of 5

168 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 73% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

My second time ordering from…

My second time ordering from Nicoprof.com, I had a question to ask and was impressed with the fast and helpful response. I recommend this website to everyone who enjoys these types of products aswell as anyone who is reading this review.

March 13, 2025
Unprompted review
Nicoprof logo

Reply from Nicoprof

Thank you for your great review! Our pleasure to bring you the best products with speedy delivery and always great prices.

Rated 1 out of 5 stars

Scam

I ordered on thursday, k havent got one single email about a tracking number or anything. I have waited 4 days. Scam

March 10, 2025
Unprompted review
Nicoprof logo

Reply from Nicoprof

Hi, sorry you haven't received the track ID yet but your order has been shipped. Please send an email to us at info@nicoprof.com and we'll sort it.

Edit: We did not receive any emails, nor did we find an order with your name. Please get back to us with your order number if you still have issues.

Rated 1 out of 5 stars

Super bizarre experience

They robbed me. It's been months. They don't respond to emails after they mess up.

January 1, 2025
Unprompted review
Nicoprof logo

Reply from Nicoprof

Hi Colton, as you acknowledged in your previous message, the fault was not ours; we are working to clear up the issue. Please write to info@nicoprof.com, or send us a message via social media.

Rated 5 out of 5 stars

Quick shipping and on time

Quick shipping and no hassle ordering. Everything arrived on time and couldn’t be happier! I will be ordering a lot more from this site. Definitely my favourite so far.

February 28, 2025
Nicoprof logo

Reply from Nicoprof

Thank you for your great review! It's our pleasure to provide the best products with speedy no hassle delivery and always the best prices.

Rated 5 out of 5 stars

Great place to shop

Great place to shop, delivered to Finland. Highly recommend. Cheap prices

February 26, 2025
Nicoprof logo

Reply from Nicoprof

Thank you for your great review, our pleasure to provide the best service!

Rated 2 out of 5 stars

ordered on 1.11 but they still haven't…

ordered on 1.11 but they still haven't arrived

February 24, 2025
Unprompted review
Nicoprof logo

Reply from Nicoprof

Hi Jami,
Please send us an email at info@nicoprof.com so we will sort your issue!

Edit: Your order was delivered within the time window of 7-9 business days, please let us know at info@nicoprof.com if you have any issues or need any further assistance.

Rated 1 out of 5 stars

I ordered 5 days ago and don’t even get…

I ordered 5 days ago and don’t even get a tracking number. I don’t know where my order is.

February 21, 2025
Unprompted review
Nicoprof logo

Reply from Nicoprof

Hi Leevi, we have sent your tracking number by email. Sorry about the delay, your order will be delivered within a few days.
Edit: I see your order has been delivered, please let us know if everything is okay with it.

Rated 5 out of 5 stars

Great

Got it and was intense

January 29, 2025
Nicoprof logo

Reply from Nicoprof

Thank you for your great review! We pride ourselves in a great selection of intense and strong products.

Rated 5 out of 5 stars

Legit page

only had to wait one week,cheap pouches

February 3, 2025
Unprompted review
Nicoprof logo

Reply from Nicoprof

Thank you for your great review, bringing you cheap pouches at sizeable discount is our pleasure!

Rated 5 out of 5 stars

Great

Great, Fast

January 26, 2025
Nicoprof logo

Reply from Nicoprof

Thank you for your great review!

Rated 1 out of 5 stars

I lost a lot of time waiting for my…

I lost a lot of time waiting for my snus and then they said they can't ship in my country and doesn't want to refund me for payng shiping great scam

January 31, 2025
Unprompted review
Nicoprof logo

Reply from Nicoprof

Hi, your order was shipped but got returned and you received a refund for the items that were returned. We did not refund the shipping fee of €10 to Moldova, as stated in our terms & conditions, the shipping fee is non-refundable.

Rated 1 out of 5 stars

Didn't come

January 31, 2025
Unprompted review
Nicoprof logo

Reply from Nicoprof

Hi, we have sent you an email about this. Your order is on its way and should be delivered beginning of next week.

Rated 5 out of 5 stars

good company

fast great job

January 21, 2025
Nicoprof logo

Reply from Nicoprof

Thank you for your great review - our pleasure to serve!

Rated 5 out of 5 stars

Customer service is great!

Customer service is great!
I’ve been buying here several times now, delivery is good, always get the product ordered and within reasonable time.
Great prices to!

Full pot from me!!

January 15, 2025
Nicoprof logo

Reply from Nicoprof

Thank you for your great review! It's our pleasure to always bring you n. 1 products and do our best to ensure speedy delivery.

Rated 1 out of 5 stars

They’re package got lost or held at the…

They’re package got lost or held at the border so the border people had called me and told me to get nicoprof to send a proper invoice because I guess they hadn’t done so. Then when I emailed nicoprof about it they never responded 2 weeks later and still haven’t responded. After spending 200$ just this order and over 1000$ total I would think they wouldn’t just take my money and do nothing when I haven’t gotten any product and then just not respond

January 4, 2025
Unprompted review
Nicoprof logo

Reply from Nicoprof

Hi, we cannot see any order or email with your name. Please email info@nicoprof.com and we will be happy to assist.

Rated 5 out of 5 stars

Exceeded expectations

I was a little nervous at first ordering from this site because they really don't have a huge social media presence and how they seemed to be just established. And reading the previous reviews about transit time and how they didn't receive them got me nervous as well. It took about 4 weeks for them to get here but the wait was so worth it my recommendation for people getting frustrated in the wait be patient it will all be worth it.Thank you nicoprof

December 12, 2024
Unprompted review
Nicoprof logo

Reply from Nicoprof

Thank you for your wonderful review! Delivery can be a lengthy process when dealing with courier companies, especially during Christmas time. We will be adding quick shipping orders in the near future to ensure timely delivery of your premium products.

Rated 5 out of 5 stars

Very Strong Stuff

Great Product, very potent and was delivered a lot faster than i expected. I would recommend purchasing

December 4, 2024
Nicoprof logo

Reply from Nicoprof

Thank you for your excellent review! It's our pleasure to provide excellent service and top-notch products.

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