Nigiri Japan Reviews 

22
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Travel Agency

Written by the company

Nigiri Japan is a premium boutique travel and culinary agency specializing in bespoke luxury journeys, curated food tours, and exclusive fine-dining experiences across Japan. Founded and led by gastronomy expert and author Jad Ibrahim, the company bridges the gap between discerning global travelers and the highly exclusive, often inaccessible world of authentic Japanese culinary arts.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(22)

22 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just Great Service!

Our concierge was absolutely outstanding. They went above and beyond to secure reservations at some of Tokyo’s most sought-after restaurants, which we truly appreciated. Communication was always prompt, professional, and incredibly helpful. Thanks to the dedication and expertise, our dining experiences were one of the highlights of our trip. We are very grateful for all the effort and highly recommend the concierge service. Thank you for making our stay so special!

July 29, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Jad provides a truly valuable service

Jad provides a truly valuable service, and he does it in a very friendly, knowledgeable and professional manner. Hotel concierges cannot get you in the places Jad can. Highly recommended.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Yakiniku experience !

We wanted to experience the finest wagyu Tokyo had to offer, and Jad took us to Seiryuen — hands down the best we've ever had. He was warm and knowledgeable, sharing fascinating insights into the culture and history behind wagyu that made the meal even more memorable. Jad was always available and responsive throughout our entire trip to Tokyo. I can't recommend him highly enough!

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great Time in Tokyo

Great Time in Tokyo.

We booked Jad for a 2-day premium food tour, and it was an absolute blast. We had sushi, yakiniku, kaiseki, and more amazing food than I can remember!

Jad explained everything so well and made every meal even more enjoyable. Between meals, we explored Tokyo, making the whole experience worth every penny.

I 100% recommend his food tours!

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

Belle experience, Jad est incroyable, disponible pour les clients, à l'écoute, patient et compréhensif !

Good experience, Jad is very good, available for his clients, patient, and understand your need !

May 27, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

A guide like no others !

Visiting Japan has been a dream of mine since I was a little kid and thanks to Jad (the person behind Nigiri Japan) and his expertise, in spring 2025 I finally got to make this dream come true. In order to help me experience the country to the fullest and check all the things in my bucket list, Jad took the time to extensively learn about what I wanted to do and see, my criteria and specificities as well as my more general tastes and hobbies to make sure I would get the best out of this trip. Getting help to organize a trip is one thing but I believe that Jad went far beyond that, from recommendations to help with booking to translation and even tour guide, he truly does it all ! His knowledge of Japan is honestly impressive and goes from niche pop culture to underrated traditional gems with the ease of someone who have been living there for years. I don’t know if I would have gotten nearly has much out of this trip without him. I really hope I will get to organize another vacation to Japan with Nigiri Japan’s help, thanks to Jad, all I got to do is turn off my brain and enjoy. Needless to say that I highly recommend his service !

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

I had an excellent experience with Nigiri Japan, and especially with Jad.

Jad is exceptional. He is able to create a truly curated and sophisticated itinerary in Tokyo, but also elsewhere in Japan, with access to outstanding restaurants and addresses that are often impossible to book for regular tourists.

His communication was clear, responsive, and professional throughout. He is reliable, serious, knowledgeable, and also genuinely friendly, which made the whole experience smooth and enjoyable.

I highly recommend Nigiri Japan and Jad to anyone looking to experience Japan at a much higher level than a classic tourist trip.

June 10, 2026
Unprompted review
Nigiri Japan logo

Reply from Nigiri Japan

Thank you so much for this incredibly kind review! It means a great deal to know that every aspect of the experience, from the itinerary to the communication, met your expectations. Unlocking restaurants and addresses that are truly off-limits to most visitors is exactly what Nigiri Japan is built around, and it's always a pleasure to share that with someone who appreciates it. Looking forward to planning your next Japanese adventure!

Rated 5 out of 5 stars

Nigiri Japan made our trip to Japan unforgettable

Nigiri Japan made our trip to Japan completely effortless and unforgettable.
From the very beginning, the level of expertise, care, and attention to detail was exceptional. They didn’t just help with restaurant reservations, they curated an entire experience, taking care of every aspect of the trip and tailoring recommendations to our interests.
What truly sets Nigiri Japan apart is their deep knowledge of the country and their incredible network. They seem to know every hidden gem, from outstanding restaurants and unique local experiences to places and opportunities that most travelers would never find on their own.
Throughout the planning process, they were responsive, professional, and incredibly helpful. Having someone with such extensive local knowledge made all the difference and allowed us to enjoy Japan with complete peace of mind.

We experienced a side of Japan that felt authentic, exclusive, and perfectly suited to us. I would recommend their services without hesitation to anyone looking for a truly exceptional trip to Japan.
An outstanding experience from start to finish.

April 15, 2026
Unprompted review
Nigiri Japan logo

Reply from Nigiri Japan

Thank you for taking the time to share such a thoughtful and detailed review. It is a privilege to read that every aspect of your journey, from the planning process to the experiences on the ground exceeded your expectations. Delivering a seamless, fully tailored trip that goes far beyond what a traditional visit to Japan can offer is at the heart of what Nigiri Japan does. We would be honoured to welcome you back for another exceptional experience in Japan.

Rated 5 out of 5 stars

Sushi Saito Finally!

Thanks to Jad, we went to Sushi Saito, our favorite during this trip.

The experience truly exceeded expectations in every way. The omakase was exceptional and Jad explained everything to us perfectly!

If you need to get a reservation, contact Jad, he will get it for you!

April 10, 2026
Unprompted review
Nigiri Japan logo

Reply from Nigiri Japan

Thank you so much for your kind words! It was truly a pleasure accompanying you to Sushi Saito, one of Tokyo's most exceptional dining experiences. Knowing that you left with wonderful memories means the world to us. We hope to have the honor of curating another unforgettable outing for you very soon!

Advertisement
Rated 5 out of 5 stars

Perfect

Perfect, great recommendations. We requested 2 omakaze restaurant booking , amazing selection, it was really delicious.

May 23, 2026
Unprompted review
Nigiri Japan logo

Reply from Nigiri Japan

Thank you so much for your wonderful review!

It warms our hearts to know that you had a fantastic time exploring Tokyo and that both sushi restaurants left such a great impression. Tokyo's culinary scene is truly one of a kind, and we are thrilled we could be part of that experience for you.

We would love to welcome you back and create more memorable moments like these, don't hesitate to reach out!

Rated 5 out of 5 stars

Jad is the best sushi connoisseur I’ve…

Jad is the best sushi connoisseur I’ve ever meet. You can follow his recs blindly and be sure to have the best meal of your life. And he knows personally most of the sushi masters who matters. So just go for it!

June 25, 2025
Unprompted review
Nigiri Japan logo

Reply from Nigiri Japan

I am so glad you had such a great time in Tokyo during these two days! The sushi experiences were indeed amazing.
I look forward to seeing you again in Tokyo.

Rated 5 out of 5 stars

Jad’s passion

Jad’s passion, expertise and level in Japanese make him a unique and unavoidable guide if your wish is to discover the nigiri culture. He’s more than willing to share his knowledge and countless stories from his experiences.

May 28, 2026
Unprompted review
Nigiri Japan logo

Reply from Nigiri Japan

Thank you so much for your kind words, it was a genuine pleasure welcoming you and your group to Tokyo. Knowing that the experience at Sushi Shimizu left such a lasting impression means a great deal.

Should you ever find yourself returning to the city, I would be delighted to curate another unforgettable culinary journey for you.

Show reviews in all languages. (22 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look