NiimbotLabel Reviews 

152
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Maybe They see a review and reply, because i wrote to Contact Support about 2-3 times to their e-mail. 0 answers. I ordered Labels for my Niimbot b4, payed, and no information from their side. No emai... See more

Rated 1 out of 5 stars

We have ordered a nice bundle of products at Niimbotlabel.com and unfortunately the carrier in The Netherlands tried to deliver the order after business hours to our office. Sad, because soon after we... See more

Rated 4 out of 5 stars

At 1st I was a bit skeptical, I ordered the Niimbot D11-H after I read the reviews and saw several negative reviews. I ordered and paid by PP but there was no confirmation, but the ordering was just b... See more

Rated 5 out of 5 stars

You didn't deliver, we have paid for two items we did not recieve. Your courrier is absolutley ******, can not be contacted, your items are a month late, you have ****** my project up. 16/11/2024 A... See more

Company replied

Company details

  1. Custom Label Printer

Written by the company

An Official Reseller of Niimbot Label Makers D11 D101 B21 B203 and Label Refills. International Shipping. EU IOSS Ready. Niimbot is a brand of wireless handheld label printers designed for businesses and households. The best coverage of label types and the best price of Niimbot label refill.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

152 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.4

All reviews

(152)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Nimbot

Quick delivery, considering Christmas time and distance, Black Friday discount still applied, bonus!
Straightforward ordering from site, very pleased with purchase

December 6, 2024
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Rated 1 out of 5 stars

Zero communication on order number NB18617. DO NOT USE

Exactly the same as Johns review below. I have sent them emails which I have had no answer to. Unacceptable customer service in this day and age. I have asked for a refund as this was intended to be a Christmas present. I will buy something similar from a more reliable company.

December 16, 2024
Unprompted review
Rated 1 out of 5 stars

Order NB18698

I placed my order 4 days ago order (order NB18698) on the UK website. Only when I had completed the transaction did it become clear that the product would ship from China. It is a Christmas present and so I am concerned that it will not arrive in time. I have sent 3 e-mails, using the "contact us", system and I have had no reply. I have read other reviews and I see that the common claim is that the company has not received the mails. Hopefully, the company will not hide behind this here. I see no way to cancel the order and there is no way of contacting Nimbot by telephone. I simply need to know whether my order will arrive by Christmas and if not I need to cancel and nobody is responding. I find this level of service completely unacceptable.

December 12, 2024
Unprompted review
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Rated 1 out of 5 stars

NOT DELIVERED.

NOT DELIVERED.
Yodel seem incapable of allowing me to speak to a human when I call. NIIMBOT ignoring my emails and according to tracking its been stated in one place for several days!
USELESS

October 28, 2024
Unprompted review
NiimbotLabel logo

Reply from NiimbotLabel

Hi Tetley,

Thank you for reaching out.

We’ve tried searching for your emails and order using your full name, but unfortunately, we couldn’t find anything in our records. Please note that several authorized resellers sell Niimbot products online (e.g., niimbots.com).

If you believe you made your purchase with us (niimbotlabel.com) and have not received your order, please email us at info@niimbotlabel.com. Rest assured, we will either reship the parcel or issue a full refund in the case of unsuccessful delivery.

Thank you, and we’re here to assist further if needed.

Best regards,
Niimbotlabel.com

Rated 5 out of 5 stars

Great Little Printer

I honestly didn’t think much about the printer , after receiving it and trying it out I was pleasantly surprised,
the app lets you store all your labels and file them separately, the labels are of great quality, very impressed 👌🇦🇺

October 7, 2024
Rated 1 out of 5 stars

They don’t answer emails and I haven’t…

They don’t answer emails and I haven’t received my order.

October 13, 2024
Unprompted review
NiimbotLabel logo

Reply from NiimbotLabel

Hi Moises,

Thank you for reaching out.

We’ve tried searching for your emails and order using your full name, but unfortunately, we couldn’t find anything in our records. Please note that several authorized resellers sell Niimbot products online (e.g., niimbots.com).

If you believe you made your purchase with us (niimbotlabel.com) and have not received your order, please email us at info@niimbotlabel.com. Rest assured, we will either reship the parcel or issue a full refund in the case of unsuccessful delivery.

Thank you, and we’re here to assist further if needed.

Best regards,
Niimbotlabel.com

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Rated 4 out of 5 stars

crooked printing

A very beautiful printer, looks expensive, prints brightly. But it often happens that it prints crookedly. Therefore, the already expensive stickers become even more expensive.

October 2, 2024
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Rated 5 out of 5 stars

Made Good

You didn't deliver, we have paid for two items we did not recieve. Your courrier is absolutley ******, can not be contacted, your items are a month late, you have ****** my project up.
16/11/2024
Appolgies for my hard comments. Niimbot have sorted all my issues, thier products are great, but on an international market you don't always have full control of couriers.
We have continued to purchase Niimbot products.

July 9, 2024
NiimbotLabel logo

Reply from NiimbotLabel

Hi Hugh,

We sincerely apologize for the inconvenience caused and understand how frustrating this experience must have been. We deeply regret the impact this has had on your project.

Please be assured that we have reshipped the labels along with complementary labels as a gesture of apology for the trouble. We are committed to ensuring that you receive them promptly this time.

If you have any further concerns or require assistance, please do not hesitate to contact us directly. Thank you for your patience, and we truly appreciate the opportunity to make things right.

Best regards,
Niimbotlabel.com

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Rated 1 out of 5 stars

Very disappointed with niimbot

Very disappointed with niimbot. Since I bought the B101, I've never been able to sign up for the app's vip plan, to have full access without restrictions, it always gives me an error. I contacted them by email and they simply told me to wait and never got back to me. They could have cared more about my situation, generated an external charge, or even a courtesy, if they really cared about the customer who opted for their brand. After all, it's your app's mistake, not mine. In short, disappointed.

July 7, 2024
Unprompted review
NiimbotLabel logo

Reply from NiimbotLabel

Hi Diogo,

Thank you for your comment, and we are sorry to hear about your experience.

It seems you are referring to niimbots.com instead of us, as we could not identify any order under your name in our system, nor did we receive any email from you. We have passed your inquiry back to niimbots.com, and they are aware of the issue and are still fixing it for Brazil. They should get back to you soon.

Thank you for your understanding.

Best Regards,
niimbotlabel.com

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