NiimbotLabel Reviews 

152
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Maybe They see a review and reply, because i wrote to Contact Support about 2-3 times to their e-mail. 0 answers. I ordered Labels for my Niimbot b4, payed, and no information from their side. No emai... See more

Rated 1 out of 5 stars

We have ordered a nice bundle of products at Niimbotlabel.com and unfortunately the carrier in The Netherlands tried to deliver the order after business hours to our office. Sad, because soon after we... See more

Rated 4 out of 5 stars

At 1st I was a bit skeptical, I ordered the Niimbot D11-H after I read the reviews and saw several negative reviews. I ordered and paid by PP but there was no confirmation, but the ordering was just b... See more

Rated 5 out of 5 stars

You didn't deliver, we have paid for two items we did not recieve. Your courrier is absolutley ******, can not be contacted, your items are a month late, you have ****** my project up. 16/11/2024 A... See more

Company replied

Company details

  1. Custom Label Printer

Written by the company

An Official Reseller of Niimbot Label Makers D11 D101 B21 B203 and Label Refills. International Shipping. EU IOSS Ready. Niimbot is a brand of wireless handheld label printers designed for businesses and households. The best coverage of label types and the best price of Niimbot label refill.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

152 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.4

All reviews

(152)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

The best printer ever

I ordered, on the advice of a friend, model b21, today I opened the parcel, honestly I was pleasantly surprised by the quality of the device itself, it feels very cool to the touch, and I was also surprised by the printing speed, I pressed it and immediately printed it, I definitely recommend buying it! worth the money.

April 25, 2024
Unprompted review
Rated 5 out of 5 stars

Niimbot model D101 very quality!

My Niimbot model D101 is very quality and perfect! I am very satisfied and love it! I have many different label printers! I will buy different new labels in the future! Thanks for Niimbot!

May 20, 2023
Unprompted review
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Rated 3 out of 5 stars

I ordered a case for the label maker…

I ordered a case for the label maker and found the case was way too flat and way too wide even though the printer was a recommended fit. I ordered a pot to put label reels in and the label reels a slightly too tall for the pot so I have to tape the lid shut. But aside from that good products.

February 2, 2024
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Rated 1 out of 5 stars

Only used it a few times and it won't…

Only used it a few times and it won't charge now (cable fine, tried in pc, tried alone in adaptor) just flashes red all the time and only turns on when plugged in. Can't upgrade the firmware as the battery isn't charged enough and have left it plugged in for days. Got lots of labels I can't use. Really unhappy as if I could get into the machine and replace the battery I think that might fix it.

UPDATE
I no longer have the invoice as everything gets recycled & search of mailboxes hasn’t given any result. Seems to be a common fault. Have ordered replacement as beyond economic repair. Just needed to point out that unit needs regular maintenance checks for firmware updates etc rather than putting in drawer till next use.

January 4, 2024
Unprompted review
NiimbotLabel logo

Reply from NiimbotLabel

Hi Rose,

Thank you for your feedback. We noticed that your post was marked 'organic,' but it isn't linked to any order number. To provide the best support, we need to confirm if you purchased from us.

As authorized Niimbot resellers, we are committed to providing warranty support to our buyers. If you made your purchase from niimbotlabel.com, please kindly share the following details.

1. Order number
2. Serial number
3. A short video demonstrating the device's red flashing status

With this information, we can determine if your device is under warranty and arrange a unit replacement if it is, or provide you with the cost of shipping and handling for a replacement unit if the warranty has expired.

If you purchased via Amazon or another reseller, please contact the seller for a warranty or replacement.

You can contact us anytime at info@niimbotlabel.com or via our Facebook/Instagram messenger.

Thank you for reaching out, and we're here to assist you further.

Best Regards,
niimbotlabel.com

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Rated 4 out of 5 stars

NIIMBOT printer purchased via Meta…

NIIMBOT printer purchased via Meta Facebook advertising, the unit arrived as described and displayed on video printing labels.
The unit is an small smart label printer, however, to access the shown label templates it is based on a monthly subscription fee that for the simple label I wish to print I will not be signing up.
Hopefully it will allow me some flexibility to print storage box label for my equipment in the garage.

January 2, 2024
Unprompted review
Rated 1 out of 5 stars

It advertises that if you buy a certain…

It advertises that if you buy a certain number of labels you get some free. Except you don’t get the free labels. When you try and contact them about it they never respond. Save your money

December 4, 2023
NiimbotLabel logo

Reply from NiimbotLabel

Hi Ms. Watson,

Thank you for your feedback. This is Mark, and I hope you are well. I tried to look through our email inbox, but unfortunately, we couldn't find any correspondence under your name.

Regarding your order #NB11469, it appears there might be some confusion. You purchased 10 labels with a subtotal of GBP 72, and a discount of GBP 14 was applied due to our Buy-4-Get-1 Free promotion. As a result, 2 of the labels (BWC2 and BWC3) were free, and you were charged a total of GBP 58.

If you have any further questions or concerns, please don't hesitate to reach out to us. You can contact us via Facebook Messenger, Instagram Messenger, or email at info@niimbotlabel.com.

We appreciate your business and are here to assist you with any additional inquiries you may have.

Best regards,
Mark

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