Over many years I have used various brands and it is true to say buy cheap buy twice - i was recommended the Core 150/10 by my son ! It is a revelation, the quality is far superior to what I have prev... See more
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Bought the Nilfisk VP400 vacuum I wasn't sure what to expect as the price was very reasonable and much cheaper than a Henry. I'm very impressed, although built in China it feels quality and robust.... See more
Company replied
What a fabulous experience. From the online ordering app to receiving the product. Love the patio cleaner so ordered the attachment that’s more suited to smaller brick patio/driveway as opposed to lar... See more
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The delivery was quoted as two to five business days after despatch, mine arrived promptly after only two business days. I was very impressed with the the pressure washer which seemed to be be very go... See more
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Company details
Written by the company
Built upon a commitment to delivering top-notch products, Nilfisk originated from a vision dedicated to quality. With a legacy spanning over a century, we continuously evolve to meet the evolving requirements of our global customers by introducing cutting-edge solutions. Presently, Nilfisk boasts a diverse lineup of superior consumer cleaning products, encompassing high-pressure washers, wet and dry vacuums, vacuum cleaners, and a comprehensive range of professional cleaning equipment.
Contact info
Marmorvej 8, 2100 , København Ø, Denmark
- +45 43 23 81 00
- shop@nilfisk.com
- nilfisk.com
4.2
Great
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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IF CARLSBERG MADE POWERWASHERS
Just got my second Nilfisk 200 premium, 1st one lasted 4 years hard work. I said 4 years ago, if I need to replace this once a year then I’d be happy to do so as it was perfect for what I do which is cleaning exterior walls prior to painting. This time I bought the lance to go with new one. The lance looks awesome but I have still to actually use this part. It should reach way up allowing me to catch most jobs from ground level other than maybe the tops of eves. Game changer.
August 18, 2026
Purchased a Nilfisk Core 140 water…
Purchased a Nilfisk Core 140 water pressure washer it seems that the water pressure pipe disconnects itself from the S gun . Bought a replacement but didnt last long unclipped itself from the water pressure pipe. On speaking to the company were asked to cut a small amount of rubber that covers the connector to the S gun. Need to advise new customers that there is a problem with this connector as the pressure will disengage the pipe from the gun. The machine has only been used about six times.
July 24, 2026
Unprompted review
Reply from Nilfisk
Dear Wilkinson,
Thank you for your review - glad to hear the delivery went smoothly.
Best regards,
Nilfisk Team
Item not delivered
Item not delivered - total rip off. Where is our item? We have paid over £300 to you and not received it. Appalling.
August 11, 2026
Reply from Nilfisk
Dear Wendy,
We can see your order is due for delivery today - you should have received an email confirmation of this, and you can also track your order via the Shopify portal. We hope you'll consider updating your review once your item arrives.
Best regards,
Nilfisk Team
Faulty power washer supplied
Faulty power washer supplied. Internal leak in machine on first use. Reported it direct with nilfisk. Back and forth emails over two day's. Still no resolution offered. It's a simple refund or replacement matter. Have had to request refund via PayPal.
As a previous nilfisk owner I was a advocate for the brand and their quality.
Having now experienced a faulty machine (can happen with any brand) and had the misfortune of engaging with their customer service, I will never buy another nilfisk branded product.
UPDATE
Applied for refund via PayPal. This was dealt with promptly.
August 7, 2026
Reply from Nilfisk
Dear Lee,
We can see your case has now been resolved - we hope you'll consider updating or removing your review to reflect this.
Best regards,
Nilfisk Team
Top NL after sales service and support.
The after sale service from the guys here in the Netherlands is, excellent.
The delivery service of UPS is at least poor; thanks to Mitchel from Nilfisk-NL I received my Nilfisk and extra parts.
It would be even better if Nilfisk specifies on the web which parts fits on what machine, high pressure (e.g. the multi nossle).
I think, I'll use my machine by this weekend of august 15, 2026.
August 5, 2026
Reply from Nilfisk
Dear HenkRS,
Thank you for the kind words about our Netherlands team - we will pass your thanks on to Mitchel. Your feedback on parts compatibility is noted and appreciated.
Best regards,
Nilfisk Team
Straightforward purchase
The ordering process was very easy and straightforward to follow. I was informed throughout the process from ordering to delivery what was happening.
August 7, 2026
Reply from Nilfisk
Dear Steve,
Thank you for your review - glad the ordering process and delivery updates were clear throughout.
Best regards,
Nilfisk Team
Quick Delivery and great product so far!
July 28, 2026
Reply from Nilfisk
Dear RM,
Thank you for your review - great to hear the delivery was quick and the product is off to a good start.
Best regards,
Nilfisk Team
Excellent power washer .
August 4, 2026
Reply from Nilfisk
Dear Billy and Susan,
Thank you for your review - glad the pressure washer has impressed.
Best regards,
Nilfisk Team
Bright Home Staubsauger
Fast delivery, package in good condition, high-quality product, I like the backlit head.
July 24, 2026
Reply from Nilfisk
Dear Kristina,
Thank you for your review of the Bright Home - glad the delivery, packaging, and backlit head have all impressed.
Best regards,
Nilfisk Team
The product was exactly what I ordered…
The product was exactly what I ordered and arrived in a couple of days. I didn't use the foam sprqyer yet.
July 28, 2026
Reply from Nilfisk
Dear Edwin,
Thank you for your review - we are glad your order arrived promptly and as expected. We hope the foam sprayer works just as well when you get the chance to try it!
Best regards,
Nilfisk Team
Reply from Nilfisk
Dear Richard,
Thank you for the brilliant review - we are really pleased the ordering and delivery experience hit the mark. We look forward to serving you again!
Best regards,
Nilfisk Team
Very fast delivery
I ordered the pressure washer over the weekend and got the item on Monday
July 30, 2026
Reply from Nilfisk
Dear Joakim,
Thank you for your review - it is great to hear your pressure washer arrived so promptly after ordering over the weekend. We hope you enjoy using it!
Best regards,
Nilfisk Team
Cheap plastic hoover, poor quality
I was bitterly disappointed with the quality of the hoover I purchased, especially the quality of the plastic tubes which were wafer thin and flimsy. One was broken with several cracks. I was expecting a sturdy metal tube not a brittle plastic cheap substitute.
July 22, 2026
Reply from Nilfisk
Dear Kevin,
We're sorry to hear about your experience with the plastic tubing - this feedback has been passed to our quality team. Please contact us at consumer.uk@nilfisk.com
Best regards,
Nilfisk Team
Jobsworth customer service
Purchased my third wet dry vacuum last year, slightly taller one and unfortunately very unbalanced and easily tips over, it tipped over at weekend and top cover clip broken.
Emailed nilfisk uk as within 2 year warrenty plus issue arises from defect in their product, ie the height. Got jobsworth response offering no help under warrenty and even worse customer service was the providing me with part no but no service provider to do the repair
Certainly not purchase nilfisk again for wet dry vacuum.
August 3, 2026
Unprompted review
Reply from Nilfisk
Dear John,
Thank you for your review. We're sorry to hear you're disappointed - damage caused by tipping is not covered under our warranty, as this falls outside manufacturing defect terms.
Best regards,
Nilfisk Team
Reply from Nilfisk
Dear Gary,
Thank you for the great review - really glad to hear you're happy with both the product and delivery speed!
Best regards,
Nilfisk Team
Quick delivery of the ordered spare part
July 27, 2026
Reply from Nilfisk
Dear Heidemarie,
Thank you for your review - we're glad the spare part reached you quickly!
Best regards,
Nilfisk Team
Great bit of kit
July 23, 2026
Reply from Nilfisk
Dear Joanne,
Thank you for the review - great to hear you're happy with it!
Best regards,
Nilfisk Team
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