I couldn't find an explanation on why a background color was required on their site and when I did some research, it looked like it would just be the color it was embroidered on. Based on the backgrou... See more
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Ninja Patches is the leader in custom patches, specializing in every style from embroidered patches, sublimated patches, rubber/silicone / PVC patches, print & stitch patches, leather patches, woven patches, 3d embroidered patches, faux leather patches, faux suede patches. Satisfaction Guaranteed. Free Shipping.
Contact info
2727 Commerce Way Suite 100, 19154, Philadelphia, United States
- 888-356-3665
- service@ninjapatches.com
- ninjapatches.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 72% of negative reviews
Typically replies within 1 week
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lots of help with my concerns
lots of help with my concerns, gave me options on how to solve my issues , gave me contact numbers and all the info i needed to move forward, provided links to the info i was asking for. the were great.

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Cristalyn was amazing
Cristalyn was amazing, responsive and helpful

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Mercedes
Mercedes was a great help! She was able to process our order quickly!

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Mercedes was able to answer my…
Mercedes was able to answer my questions and help make my next order a little more easy and streamlined 🙂

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customer service is outstanding as well…
customer service is outstanding as well as their products!!!!

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Cristalyn was very helpful and very…
Cristalyn was very helpful and very fast at responding. Had the issue fixed in no time!

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Order place January 25 and still no…
Order place January 25 and still no word on delivery. This is a back up to my original review of two stars because of the poor customer service. I've dropped it down to one star now given my order is still reading "Not Fulfilled" on my account. Brandon from Ninja did ask me to take this offline so it wasn't public facing. A little customer service goes a long way.

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Customer support answered my questions
Customer support answered my questions promptly and confidently. I will be ordering from the very soon!

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So far no good
So far no good. Have been in contact with crystalyn and jerome. Was promised my order late this week. Still waiting with no update on shipping. Unfortunately I’ll be gone for the next week and won’t be around to receive the order. The 24/7/365 chat line must be on vacation, I haven’t heard back from them today. I would hope the product is better than the customer service. I heard good things from a friend that used ninja patches but unfortunately it has not gone well so far.

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Cristaly responded to my question
Cristaly responded to my question, regarding leather patch material that was not what I expected it to be... She answered promptly & gave me great advice.

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Great Partner
Alvin, has reconfirmed my decision to use Ninja Patches to help grow my business. Great website, smooth ordering process, & now GREAT customer service experience! Thanks NINJA!!!

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As the General Director of Coachella…
As the General Director of Coachella Soccer Club, a USL2 fourth-division national team in the United States, I know how crucial it is to work with companies that meet the high standards of professional competition. Ninja Transfers has proven to be one of those exceptional partners.
My experience with them has been nothing short of five stars. While I faced some challenges along the way, Jerome demonstrated outstanding professionalism in resolving my issue—ultimately saving me money in the process. Additionally, Arliz went the extra mile by courteously sending me the final designs for approval before printing, ensuring my complete satisfaction.
This level of customer service and attention to detail makes a real difference in a competitive sports environment. I highly recommend Ninja Transfers to anyone looking for top-tier quality and reliability.
— Rafa Soto
General Director, Coachella Soccer Club (USL2), USA

Reply from Ninja Patches
Thank you for the proof
Thank you for the proof! What a great way to communicate too!

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Cristalyn was extremely helpful!
Cristalyn was fast to respond & extremely helpful. I ordered embroidered stick on patches for the batting helmets of my kids LL baseball team. Definitely not the biggest order, but this order is going to mean a great deal to a bunch of 10 year olds & Cristalyn made me feel like it mattered.
Thank you so much!

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Michel answered all my questions and…
Michel answered all my questions and directed me to the form to submit my concern. Thank you

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Always quality from several orders Ive…
Always quality from several orders Ive placed. Carisha was a big help on making sure my patch order was up to standards.

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Amazing work
I had Erin help me, she was quick to respond and gave me all the info I needed to get things going, great work

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