Nisbets Ireland Reviews 

1,601
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,102 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing positive feedback about their purchases. Customers frequently praise the exceptionally fast delivery times and the remarkably high quality of products that arrive safely and perfectly match their online descriptions. Many consumers also highlight the extremely helpful customer service team and the wonderfully easy-to-navigate website, which makes the entire purchasing process completely smooth and stress-free. However, some people mentioned frustrating delivery delays and inconvenient split shipments where orders arrived incomplete or took several weeks to be fully fulfilled. Other reviewers experienced notable issues with missing tracking information, poor communication, or unexpected changes regarding their delivery schedules.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting exceptionally fast time... See more

Product

Customers consistently note positive experiences with product, highlighting the fantastic selection and top... See more

Order

People report ambiguous experiences with order processes, showing a clear divide among reviewers. While many... See more

Service

Clients share positive opinions on service, highlighting efficient support, fast delivery, and reliable... See more

Quality

Users describe positive interactions with quality, consistently highlighting items that arrive in perfect... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The customer care is quick to respond when there was an issue with my payment online and when I enquired when the rest of my order would be arriving. The quality of the items is very good and all... See more

Company replied

Rated 5 out of 5 stars

Great pricing Have everything imaginable you could need for your service at excellent affordable and great prices !!! Delivery time frames amazingly fast !!! Wow !!! Excellent admin eg , invoi... See more

Company replied

Rated 5 out of 5 stars

Went into the Nisbet in Cork a couple times, both have great experience, very helpful and friendly lady at the checkout counter. Also, made phone call to an item that needed to wait 5 weeks before del... See more

Company replied

Rated 5 out of 5 stars

1st time using Nisbets. I wanted to buy an Air conditioner unfortunately delivery took sometime but this was not Nisbets fault. it turns out this was all down to the UK. I will also add customer ser... See more

Company replied


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.3

All reviews

(1,601)

1,024 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

STOP SENDING EMAILS AFTER I MADE A…

STOP SENDING EMAILS AFTER I MADE A PURCHASE.
I KNOW WHERE TO FIND YOU "IF" I NEED TO USE YOU AGAIN. ITS SO ANNOYING

June 17, 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

Hello
Apologies for any inconvenience caused.
We’ve now updated the email preferences on your account as requested. Please note that changes to our mailing lists are scheduled in advance, so it can take up to 30 days for this update to take full effect.

Colm Nisbets Ireland

Rated 5 out of 5 stars

Delivery was very prompt

Delivery was very prompt. Receiving item so quickly after placing order was brilliant

Object was as described.

June 17, 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

We are so pleased to hear you received your item quickly and that it was exactly as described. Thank you for your wonderful feedback!

Rated 1 out of 5 stars

Bottle cooler doesn't work!!!

I bought a bottle cooler last Friday, it hasn't worked since it arrived and still no replacement! Unbelievable! No service call, shocking service

June 17, 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

Apologies for what has happened. I can see that a service call is scheduled for today to address the issue.
We understand your frustration, especially as the bottle cooler has not been working since delivery. This is not the standard of service we expect to provide.
Thank you for your patience while we get this resolved

Colm Nisbets Ireland

Rated 5 out of 5 stars

Excellent service from ordering to…

Excellent service from ordering to invoice to delivery and the freezer is spot on

June 17, 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

We're so happy to hear you had such a positive experience with us! Thank you for your kind words.

Rated 5 out of 5 stars

My experience was when I walked in the…

My experience was when I walked in the main door to be welcomed with a smile.
Staff take the time to help you make the right and better choices amazing people

June 10, 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

We're so glad you felt welcomed and that our staff provided excellent assistance. We appreciate your kind words and positive feedback!

Rated 1 out of 5 stars

I ordered a small number of products…

I ordered a small number of products but the item that I wanted the post did not arrive. There was no explanation or communication why the main item did not arrive beyond receiving an adjusted invoice by post.

It was very wierd.

June 10, 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

I’m very sorry to hear about your experience and for the lack of communication regarding your order.
That’s certainly not the level of service we aim to provide. We understand how frustrating it is when the main item you ordered doesn’t arrive without any prior notice or explanation, and we apologise for the inconvenience this has caused.
We will have a member of our team reach out to you directly as soon as possible to investigate what happened and ensure this is resolved for you.
Thank you for bringing this to our attention, and again, please accept our sincere apologies.

Colm Nisbets Ireland

Rated 5 out of 5 stars

Good prompt delivery

Good prompt delivery
Good quality material

June 10, 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

We are so pleased you enjoyed our quality materials and prompt delivery. We appreciate your kind words.

Rated 5 out of 5 stars

Amazing and super fast delivery.I …

Amazing and super fast delivery.I ordered wrong product but the changed for me no problem.

June 10, 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

Thank you so much for your kind feedback!
We’re delighted to hear that your order arrived quickly and that our team was able to help you with the product change without any hassle that’s exactly the service we strive to provide.
We really appreciate you taking the time to share your experience

Rated 5 out of 5 stars

Item required was easy to find and…

Item required was easy to find and order. Order dispatched promptly and delivered by delivery service at indicated time.

June 10, 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

Thank you for your great feedback!
We’re really pleased to hear that you found the ordering process easy and that your delivery arrived promptly as scheduled. That’s exactly the level of service we aim to provide.
We appreciate you taking the time to share your experience

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