The customer care is quick to respond when there was an issue with my payment online and when I enquired when the rest of my order would be arriving. The quality of the items is very good and all... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
1st time using Nisbets. I wanted to buy an Air conditioner unfortunately delivery took sometime but this was not Nisbets fault. it turns out this was all down to the UK. I will also add customer ser... See more
Company replied
Very easy to make an order, goods are of good quality, and delivery's super fast. There was only one issue. Upon delivery, one of the items was out of its original box, and parts of it were scattered... See more
Company replied
Went into the Nisbet in Cork a couple times, both have great experience, very helpful and friendly lady at the checkout counter. Also, made phone call to an item that needed to wait 5 weeks before del... See more
Company replied
4.3
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bolero Garden Chairs look great
Bolero Garden Chairs look great, are comfortable and appear sturdy. I was expecting them to heat up in the sun, but they stay cool.
The delivery wasn't super fast, but didn't take ages either.... all in all, it was well worth it as the chairs were great value compared to elsewhere.
July 14, 2026
Reply from Nisbets Ireland
Thank you for your review. We're delighted to hear you're happy with your Bolero Garden Chairs and found them to be comfortable, sturdy, and great value. We appreciate your feedback on delivery
Reply from Nisbets Ireland
Door to door, no hassle purchase
Service was perfect
Nesbets were very quick and efficient…
Nesbets were very quick and efficient with my order…. I can recommend them for any orders.
July 14, 2026
Reply from Nisbets Ireland
We are so glad to hear that our quick and efficient service met your expectations!
Next day delivery
Next day delivery. Web site was easy to navigate. I had a 10 percent off voucher . That didn't work. It wouldn't accept the code.
July 14, 2026
Reply from Nisbets Ireland
Thank you for taking the time to leave us a review. We’re delighted to hear about your positive experience.
If you encounter any issues or require any assistance in the future, please don't hesitate to contact our team at sales@nisbets.ie and we'll be happy to help.
Recommend
Great choice of products with different price points. Delivered quickly, good quality and as described. Would recommend.
March 27, 2026
Reply from Nisbets Ireland
Thank you for your wonderful review! We truly value your recommendation.
Quality has dropped sharply
Over priced poor quality Chef wear ,all of their approns are thin and plasticy , customer service in store not great, was given the wrong jacket by sales assistant . Knives shown as available online are in fact out of stock , found this after paying for them .
There are much better Irish owned companies who supply superior goods at a lower price and have great customer care !!!
Ok for a stopgap but I will not be returning and definitley do not reccomend .
July 13, 2026
Unprompted review
Reply from Nisbets Ireland
Thank you for your feedback. We're sorry to hear about your experience.
Unfortunately, we are unable to identify any details relating to your purchase or visit from your review. We would really appreciate the opportunity to look into the issues you've raised regarding product quality, stock availability, and the service you received in store.
Please contact our team at sales@nisbets.ie with your order details or any additional information, and we'll be happy to investigate and see how we can help.
Colm Nisbets Ireland
The fan is excellent and works very…
The fan is excellent and works very well. Although the delivery was a little late, it was understandable given the high demand during the peak season. Overall, I'm happy with the product and would recommend it.
July 13, 2026
Reply from Nisbets Ireland
We're so happy to hear you're pleased with the fan and its performance! We appreciate your understanding regarding the delivery during peak season. Your recommendation means a lot to us.
Reply from Nisbets Ireland
Thank you for your wonderful feedback!
Good service, fast delivery
Website is easy to use, delivery next day and the products are as described.
July 6, 2026
Reply from Nisbets Ireland
Thank you for your fantastic feedback.
Products were decent
Products were decent. Delivery took weeks as it came from the UK. Which they explained once I phoned them. Happy enough.
June 21, 2026
Reply from Nisbets Ireland
We appreciate your feedback and are glad to hear the products met your expectations. We understand the delivery time from the UK was longer than ideal, and we thank you for your patience.
Helpful and fast
July 12, 2026
Reply from Nisbets Ireland
Thank you for sharing your positive experience with us.
super fast delivery and excellent…
super fast delivery and excellent quality - items as shown and arrived in perfect condition
July 12, 2026
Reply from Nisbets Ireland
Thank you for your wonderful review! We are so pleased to hear that you were happy with the fast delivery and excellent quality of your items.
I ordered over the phone
I ordered over the phone, spoke to a very friendly young man who was extremely helpful
July 5, 2026
Reply from Nisbets Ireland
We're happy to hear our team provided such helpful and friendly service! Thank you for sharing your positive experience with us.
The order was for 20 jam jars but only…
The order was for 20 jam jars but only 17 arrived.
It was disappointing that there was no notification in the delivery of the shortfall.
It was only confirmed that they would be sent later from UK stock, after I contacted the company.
July 5, 2026
Reply from Nisbets Ireland
Thank you for your feedback, and we're sorry for the disappointment caused by your order.
We understand how frustrating it must have been to receive only 17 of the 20 jam jars ordered, particularly without any notification explaining the shortfall. We appreciate that you had to contact us directly before receiving confirmation that the remaining items would be dispatched from UK stock.
This is not the level of communication we aim to provide, and we apologise for the inconvenience and uncertainty caused. Your comments have been noted, as keeping customers informed of any stock shortages or delayed shipments is extremely important.
Thank you for bringing this to our attention, and we appreciate your patience while the outstanding items were arranged. We hope to provide a smoother experience for you in the future.
Fast delivery (2 working days) and…
Fast delivery (2 working days) and quality products.
July 12, 2026
Reply from Nisbets Ireland
Thank you for sharing your positive experience with us.
Happy wife.
Nisbets had want i wanted delivered in good time and made my wife happy. Enough said.
July 5, 2026
Reply from Nisbets Ireland
We're so happy to hear we could deliver what you needed.We truly appreciate your positive feedback!
Reply from Nisbets Ireland
We're so pleased to hear that your delivery arrived quickly! Thank you for sharing your positive experience with us.
The customer care is quick to respond…
The customer care is quick to respond when there was an issue with my payment online and when I enquired when the rest of my order would be arriving. The quality of the items is very good and all is working great.
Just a small thing, after ordering 4 items, we received 2 items then 1 and then the last and month and half later. Everytime there was a delivery there would 3 emails about it. It took a month and a half to get the AA batteries. I didn't mind it too much as batteries are readily available elsewhere and I wanted to get free delivery when buying over 50 euro worth of stuff on Nisbets. However the packaging and the emails are over kill. For 8 CR2032 batteries there was an approx. 25cm long parcel and similar when the AA batteries arrived. Otherwise, this is a good shop and I would recommend them.
June 10, 2026
Reply from Nisbets Ireland
We're delighted to hear that our Customer Care team was able to assist you promptly with your payment query and order updates, and that you're happy with the quality of the products you received.
We also appreciate your honest feedback regarding the deliveries, emails, and packaging. We understand how receiving an order in multiple shipments, especially when it takes several weeks for a low-value item such as batteries to arrive, can be frustrating. We also take on board your comments about the number of delivery notifications and the amount of packaging used for smaller items. Feedback like yours helps us identify areas where we can improve the overall customer experience.
Thank you again for your recommendation and for choosing Nisbets. We genuinely value your support and hope to provide an even better experience on your next order.
Great service .
Super fast delivery as always within 24 hours . Great service and quality product.
July 8, 2026
Reply from Nisbets Ireland
We're so happy to hear that you consistently receive your orders quickly and are pleased with both our service and product quality. Thank you for your wonderful feedback!
Ordered on Friday evening
Ordered on Friday evening, delivered on Saturday morning - well done on service.
July 9, 2026
Reply from Nisbets Ireland
Thank you for your kind feedback. We're delighted to hear that you found the ordering process straightforward and that your delivery arrived quickly and efficiently.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.