The customer care is quick to respond when there was an issue with my payment online and when I enquired when the rest of my order would be arriving. The quality of the items is very good and all... See more
Company replied
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Review summary
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Reviews shaping this summary
1st time using Nisbets. I wanted to buy an Air conditioner unfortunately delivery took sometime but this was not Nisbets fault. it turns out this was all down to the UK. I will also add customer ser... See more
Company replied
Very easy to make an order, goods are of good quality, and delivery's super fast. There was only one issue. Upon delivery, one of the items was out of its original box, and parts of it were scattered... See more
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Went into the Nisbet in Cork a couple times, both have great experience, very helpful and friendly lady at the checkout counter. Also, made phone call to an item that needed to wait 5 weeks before del... See more
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4.3
Excellent
2K reviews
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The order was for 20 jam jars but only…
The order was for 20 jam jars but only 17 arrived.
It was disappointing that there was no notification in the delivery of the shortfall.
It was only confirmed that they would be sent later from UK stock, after I contacted the company.
July 5, 2026
Reply from Nisbets Ireland
Thank you for your feedback, and we're sorry for the disappointment caused by your order.
We understand how frustrating it must have been to receive only 17 of the 20 jam jars ordered, particularly without any notification explaining the shortfall. We appreciate that you had to contact us directly before receiving confirmation that the remaining items would be dispatched from UK stock.
This is not the level of communication we aim to provide, and we apologise for the inconvenience and uncertainty caused. Your comments have been noted, as keeping customers informed of any stock shortages or delayed shipments is extremely important.
Thank you for bringing this to our attention, and we appreciate your patience while the outstanding items were arranged. We hope to provide a smoother experience for you in the future.
Fast delivery (2 working days) and…
Fast delivery (2 working days) and quality products.
July 12, 2026
Reply from Nisbets Ireland
Thank you for sharing your positive experience with us.
Happy wife.
Nisbets had want i wanted delivered in good time and made my wife happy. Enough said.
July 5, 2026
Reply from Nisbets Ireland
We're so happy to hear we could deliver what you needed.We truly appreciate your positive feedback!
Reply from Nisbets Ireland
We're so pleased to hear that your delivery arrived quickly! Thank you for sharing your positive experience with us.
The customer care is quick to respond…
The customer care is quick to respond when there was an issue with my payment online and when I enquired when the rest of my order would be arriving. The quality of the items is very good and all is working great.
Just a small thing, after ordering 4 items, we received 2 items then 1 and then the last and month and half later. Everytime there was a delivery there would 3 emails about it. It took a month and a half to get the AA batteries. I didn't mind it too much as batteries are readily available elsewhere and I wanted to get free delivery when buying over 50 euro worth of stuff on Nisbets. However the packaging and the emails are over kill. For 8 CR2032 batteries there was an approx. 25cm long parcel and similar when the AA batteries arrived. Otherwise, this is a good shop and I would recommend them.
June 10, 2026
Reply from Nisbets Ireland
We're delighted to hear that our Customer Care team was able to assist you promptly with your payment query and order updates, and that you're happy with the quality of the products you received.
We also appreciate your honest feedback regarding the deliveries, emails, and packaging. We understand how receiving an order in multiple shipments, especially when it takes several weeks for a low-value item such as batteries to arrive, can be frustrating. We also take on board your comments about the number of delivery notifications and the amount of packaging used for smaller items. Feedback like yours helps us identify areas where we can improve the overall customer experience.
Thank you again for your recommendation and for choosing Nisbets. We genuinely value your support and hope to provide an even better experience on your next order.
Great service .
Super fast delivery as always within 24 hours . Great service and quality product.
July 8, 2026
Reply from Nisbets Ireland
We're so happy to hear that you consistently receive your orders quickly and are pleased with both our service and product quality. Thank you for your wonderful feedback!
Ordered on Friday evening
Ordered on Friday evening, delivered on Saturday morning - well done on service.
July 9, 2026
Reply from Nisbets Ireland
Thank you for your kind feedback. We're delighted to hear that you found the ordering process straightforward and that your delivery arrived quickly and efficiently.
Delivery took almost four weeks
Delivery took almost four weeks. The product quality is far below the expectatiıns
July 2, 2026
Reply from Nisbets Ireland
We are truly sorry to hear about the extended delivery time and that the product did not meet your expectations. Our products can take approximately 2-3 weeks to come from our UK Warehouse, so I apologise that this expected timeframe was not met for this order. We are always working to improve our service and product quality at all times, we will be in contact regarding the product quality to see how we can help further.
Reply from Nisbets Ireland
Thank you for your positive feedback!
Took delivery of FlyZap which turned…
Took delivery of FlyZap which turned out to be faulty.
New one delivered. No quibble.
Excelent service.
July 7, 2026
Reply from Nisbets Ireland
Thank you for your feedback! We're delighted to hear that you found our customer service efficient and helpful.
Reply from Nisbets Ireland
Thank you for your feedback! We're glad to hear you found good value on our website and that the delivery process went smoothly and efficiently.
Reply from Nisbets Ireland
Thank you for your feedback! We're delighted to hear that you found our staff helpful.
Reply from Nisbets Ireland
Thank you for your kind feedback. We're delighted to hear that you found the ordering process straightforward and that your delivery arrived quickly and efficiently.
Great service but ott delivery.
The service is great but I am getting each item bit by bit in the post. I could wait and get a few things together in one box. Also, the boxes are huge for the items.
July 7, 2026
Reply from Nisbets Ireland
Thank you for your feedback, and we're sorry for any inconvenience caused by receiving your order in multiple deliveries.
We do our best to get products to customers as quickly as possible, so items that are in stock are often dispatched straight away rather than holding up the entire order. We also apologise if the packaging seemed excessive for the items received. Your comments are appreciated, and we'll share them with our warehouse team as we continue to improve both our shipping and packaging processes.
Thank you for your support and for taking the time to leave a review
Easy to find what I wanted on the…
Easy to find what I wanted on the website, place an order and track the delivery. The service overall was excellent!
July 5, 2026
Reply from Nisbets Ireland
Thank you for your feedback! We're delighted to hear you found our website easy to use and that the ordering and delivery tracking process met your expectation
Got to speak to an actual human being…
Got to speak to an actual human being very easily which is a major plus these days. Very helpful and the product looks perfect. Well done Nisbets.
July 7, 2026
Reply from Nisbets Ireland
We're so glad to hear you had such a positive experience and found our team helpful! Thank you for your kind words.
It's always on time and very smooth to…
It's always on time and very smooth to order online like always
July 6, 2026
Reply from Nisbets Ireland
We're so glad to hear that your orders are always on time and that you find our online ordering process smooth. Thank you for your wonderful feedback!
prompt delivery with a reliable courier…
prompt delivery with a reliable courier service.
July 5, 2026
Reply from Nisbets Ireland
We're so glad to hear that your delivery was prompt and that our courier service was reliable. Thank you for your positive feedback!
Excellent service.
Excellent service.
Delivery earlier than expected.
Everything perfect will use this company again.
July 2, 2026
Reply from Nisbets Ireland
We're so happy to hear you had such a positive experience with us! It's wonderful to know that everything was perfect and that you'll be using our services again.
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