The delivery process was correct, but I do have two minor remarks: 1) the packaging is not strong enough for long transport; the box was severely damaged, though fortunately the radiator was not. 2) t... See more
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See what reviewers are saying
I'm very pleased with my products from Hudson Reed as well as the servive I continously receive. Not only do I love the bathtub and -tap and showertap that I bought, but also I've always been assisted... See more
Company replied
I had excellent customer service from Wesley at Hudson Reed NL. When my shower knob got damaged, a replacement was handled quickly and without any hassle. The support was prompt, profesional and very... See more
Company replied
Really well packed and product as per description. Fast shipping. Good service. I recommend.
Company replied
Company details
Written by the company
Hudson Reed – exclusief online verkrijgbaar – dé sanitair & verwarming specialist. Ontdek ons enorme scala aan producten, waaronder alle soorten kranen, douches, vrijstaande baden, staande en hangende wastafels, badkamermeubelen en meer voor uw badkamer. Tevens hebben wij een zeer groot assortiment designradiatoren, kolomradiatoren, gietijzeren radiatoren, handdoekradiatoren en elektrische verwarming met alle essentiële accessoires aan. Hudson Reed is een internationaal bedrijf dat al sinds 2005 actief is op de Nederlandse markt. Wij hechten hoge waarde aan de meningen en ervaringen van onze klanten en ons streven is om uw winkelervaring onvergetelijk te maken. Wij bieden onze premium collecties aan voor concurrerende prijzen, lange garanties en snelle efficiënte levering. Met meer dan 25 jaar ervaring biedt Hudson Reed een aantrekkelijke collectie uiteenlopende producten, waarbij de laatste trends & hoogwaardige vakkundigheid zijn gecombineerd. Wij leveren luxe producten aan meer dan 10 verschillende landen en hebben daarom wereldwijd al meer dan 500.000 bestellingen geleverd aan tevreden klanten. Naast de klantgerichte service waarop onze waarden en succes zijn gebouwd, nemen wij een immense trots op de uitzonderlijke kwaliteit en het ongeëvenaarde ontwerp van onze producten.
Welkom bij Hudson Reed NL
Written by the company
- Betaalbare luxe & gegarandeerde duurzaamheid
- Hudson reed is sinds 2005 dé online specialist voor alle sanitair- én verwarmingsoplossingen in Nederland en België. Wij bieden de hoogste kwaliteit aan tegen zeer scherpe prijzen met uitermate lange garanties. Onze producten zijn ontworpen met het oog op kwaliteit & duurzaamheid. Tevens zullen al uw standaard leveringen binnen 3 tot 7 werkdagen plaatsvinden met gratis levering op bestellingen vanaf €500! Tevens bieden wij ook volgende dag of gekozen dag leveringsopties aan op een groot scala van onze collecties.
Gratis levering bij bestellingen vanaf €500
Snelle gratis leveringen vanaf €500, bezorgd binnen 3 tot 7 werkdagen.
Gratis Levering op bestellingen vanaf €500 binnen Nederland en België, levering zal plaatsvinden binnen 3 tot 7 werkdagen.
Contact info
4.5
Excellent
17K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Hudson Reed NL
Dear Christof,
many thanks for your great review. We are glad to hear that you like our website and are happy with our courier services.
Kindest regards
Hudson Reed EU
Clear and simple communication…
Clear and simple communication regarding delivery with a good courier and very good customer service. We’re very happy with the products from Hudson Reed
February 25, 2025
Unprompted review
Reply from Hudson Reed NL
Dear Harriet,
Thank you so much for your kind words! We're pleased to hear that you were happy with our clear communication and the service provided by our courier. It’s great to know that you're satisfied with the products from Hudson Reed. We truly appreciate your feedback and look forward to serving you again in the future!
Kind regards
Hudson Reed EU
Reply from Hudson Reed NL
Dear Katarzyna,
Thank you for your wonderful review! We're so glad to hear that you love the product and are happy with the quality. Your feedback means a lot to us, and we hope to continue exceeding your expectations in the future!
Kind regards
Hudson Reed EU
Good quality radiators and client…
Good quality radiators and client service efficient1
January 31, 2025
Reply from Hudson Reed NL
Dear Juliana,
Thank you for your positive review! We're pleased to hear that you're happy with the quality of our radiators and that our client service met your expectations. We appreciate your feedback and look forward to serving you again!
Kind regards,
HR Europe.
Good quality and service
Very good service. Clear communication and problem solving without wasting tine
January 30, 2025
Reply from Hudson Reed NL
Dear Ludo,
Thank you for your great review! We're delighted to hear that you experienced clear communication and efficient problem-solving. It's our priority to ensure everything runs smoothly, and we're glad we could meet your expectations. We appreciate your feedback!
Kind regards,
HR Europe.
Reply from Hudson Reed NL
Dear Hanane,
Thank you for your positive review! We’re glad to hear that you were happy with the fast delivery. We always strive to provide our customers with a smooth and efficient experience. We appreciate your feedback and hope to serve you again soon!
Met vriendelijke groeten,
Hudson Reed Europa
Reply from Hudson Reed NL
Dear SVH,
We are grateful for your kind words.
We are very happy to see that you are satisfied with our service!
Please do not hesitate to contact us if we can assist you with anything.
Yours sincerely,
Hudson Reed Europe
Availability of representant by Phone
Availability of representant by Phone
Kindness
Fast delivery
January 24, 2025
Reply from Hudson Reed NL
Dear ,
Thank you for your review.
We are very happy to see that you are satisfied with our service!
Please do not hesitate to contact us if we can assist you with anything.
Yours sincerely,
Hudson Reed Europe
Great products and excellent customer service
Great products and excellent customer service. I’m very satisfied with the quality, and the customer service team was quick to help with any queries we had.
January 24, 2025
Reply from Hudson Reed NL
Dear Sampanna Garabadu,
Thank you for your review.
Very nice to know that you are satisfied with the service and purchase.
Until the next order.
Kind regards,
Hudson Reed Europe
I didn't get any delivery
I didn't get any delivery. It supposed to be in 3-7 days. My clients are waiting for these materials.
I specially ordered them to you for the fast delivery and availability.
Now, I don't have the radiators, and I have clients pissed off.
January 23, 2025
Reply from Hudson Reed NL
Dear Marc Moors,
Thank you for your feedback.
We apologize that the goods have not been delivered yet but please rest assured that we are in constant contact with the transport company to have them delivered as quickly as possible.
We have opened a case about this in our system, as soon as we have an update we will let you know as soon as possible.
You will hear from us soon.
Kind regards,
HR Europe.
My request to send me a spare part for…
My request to send me a spare part for replacement was processed and resolved during one week. I broke some of a ceramic item, parts for replacement were put in my basket, I have paid and received them.high quality of product, very good service if some problems, Thank you for great job Hudson Reed Team!
January 22, 2025
Reply from Hudson Reed NL
Dear Olesia Ibragimova,
Thank you for such a wonderful review.
We are pleased that you had a good experience with us.
Please don't hesitate to contact us if we can help you with anything.
Yours sincerely,
Hudson Reed Europe
Bathroom tap
Less than two years after our purchase, one of the taps in our bathroom broke. We got a full refund. Now that's great customer service! Exceeded my expectations.
January 28, 2025
Unprompted review
Reply from Hudson Reed NL
Dear Elisa van Velzen,
Thank you for your review.
Very nice to know that you are satisfied with the service.
Until the next order.
Kind regards,
Hudson Reed Europe
Reply from Hudson Reed NL
Dear Jean,
Thank you so much for your kind words! We're so pleased to hear you had a great experience with our service. We truly appreciate your feedback and look forward to serving you again in the future!
Kind regards
Hudson Reed
Reply from Hudson Reed NL
Dear Usman,
Thank you for your review! We're so glad to hear that the item was exactly what you expected and that you had a great experience with our service. We appreciate your feedback and hope to serve you again soon!
Yours sincerely,
Hudson Reed Europe
Reply from Hudson Reed NL
Dear Bojana,
We are sorry to hear that your order has not yet been delivered, unfortunately we cannot find a contact with our customer service regarding this problem. We will therefore ask our customer service to contact you.
Due to the holidays, it may take a little longer than usual for orders to be delivered, as stated on our website. But hopefully the order will still be delivered as quickly as possible, so that you can still change your review to a positive experience.
Yours sincerely,
Hudson Reed Europe
Value for money
December 23, 2024
Reply from Hudson Reed NL
Dear Pieter,
Thank you for your review! We're happy to hear that you feel the product offers great value for money. We always aim to provide high-quality items at competitive prices, so it's wonderful to know you're satisfied with your purchase. We look forward to serving you again in the future!
Yours sincerely,
Hudson Reed Europe
It‘s great !
Very nice kitchen faucet, easy to install. Good communication with the firm, so everything perfect!
December 23, 2024
Reply from Hudson Reed NL
Dear Anne Marie,
Thank you for your wonderful review! We're so glad to hear that you're happy with your kitchen faucet and that the installation was easy. It's great to know that our communication met your expectations as well. We truly appreciate your feedback and look forward to assisting you again in the future!
Yours sincerely,
Hudson Reed Europe
Quick and correct delivery.
December 16, 2024
Reply from Hudson Reed NL
Dear Paul,
Thank you for your review.
We are very happy to see that you are satisfied with our service!
Please do not hesitate to contact us if we can assist you with anything.
Yours sincerely,
Hudson Reed Europe
Clear and fast communication on…
Clear and fast communication on deliveries, on the product I bought, I am not so satisfied, the heater warms up for 10 minutes and then measures a temperature which does not match the room temperature...
November 25, 2024
Reply from Hudson Reed NL
Beste Danny Deroo,
Bedankt voor uw feedback.
Goed om te weten dat de goederen op tijd zijn geleverd.
Wat betreft het probleem dat u ervaart met de radiator, verzoeken wij u vriendelijk om de handleidingen op onze website te raadplegen voor instellingen.
Als het probleem niet is opgelost, kunt u contact met ons opnemen en zullen wij het probleem voor u oplossen.
Met vriendelijke groeten,
Hudson Reed Europe
item not recieved
I have ordered the radiator on 17/12/2024 and haven't received it yet.
December 30, 2024
Reply from Hudson Reed NL
Dear,
Thank you very much for your review.
We appreciate you taking the time to provide us with feedback about your order.
It has given clear information that products are delivered in 3 to 7 workdays, the reason that there is slight delay is due to the festive days in-between. We would of liked you to contact us so we could of informed you. We are disappointed that your review is based on the courier but not Hudson Reed. Please could you contact us so we can support your further.
Kind regards,
Hudson Reed Europe
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