Norwich New Build Snagging Reviews 

101
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Had an incredible experience with Rom for our new build snagging inspection. Right from the start, he was extremely friendly, approachable, and professional. Rom went through every minor detail with... See more

Company replied

Rated 5 out of 5 stars

We recently had Rom visit our new build home. We could not fault the experience - Rom was extremely helpful, informative and professional, providing us with a clear report and walk round to ensure we... See more

Company replied

Rated 5 out of 5 stars

We asked Rom to complete a survey on a new 3-bed. We were very impressed by his professionalism as well as his knowledge and thoroughness. He spent around 7 hours at the property including an hour's d... See more

Company replied

Rated 5 out of 5 stars

Rom carried out a snagging inspection of our 4 bedroom new build, and I can safely say it was the wisest choice we made during the whole home buying process. The inspection was so thorough and identif... See more

Company replied

Company details

  1. Building Inspector

Written by the company

We are a Professional New Build Snagging Company Based in Norwich. We cover all of Norfolk and are an Independent Inspection service specialising in New Build Homes. All our reports are PDF's with photos and details of any issues. Your home will be inspected to NHBC/LABC/Premier/ICW specifications depending on who your warranty provider is. Your report will be with you within 2 hrs of our inspection, ready to be forwarded directly to your home builder. We also offer free advice and constant support for our customers before and after the inspection.


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4.9

Excellent

TrustScore 5 out of 5

101 reviews

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4.9

All reviews

(101)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent and Professional Snagging Service!

Had an incredible experience with Rom for our new build snagging inspection. Right from the start, he was extremely friendly, approachable, and professional.
Rom went through every minor detail with great patience and explained everything in a way that was very easy for us to understand. He gave us clear, practical advice on what to expect from the builders and how to handle the next steps moving forward.
His support and guidance made the whole process completely stress-free. He even offered his continued support if we need any future advice. Highly knowledgeable and genuinely helpful—I would 100% recommend Rom’s services to anyone looking for a reliable snagging inspector.

November 6, 2026
Unprompted review
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Reply from Norwich New Build Snagging

Thank you so much for a great review Shijo. It was a pleasure meeting you both and carrying out your inspection for you. I hope you enjoy your lovely home.

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Rated 5 out of 5 stars

Professional & approachable snagging service

We recently had Rom visit our new build home. We could not fault the experience - Rom was extremely helpful, informative and professional, providing us with a clear report and walk round to ensure we fully understood all the snags. Rom's attention to detail and friendly, approachable demeanor were particularly impressive. We will be recommending Rom to anybody we know with a new build home in the future. Thank you Rom.

September 18, 2026
Unprompted review
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Reply from Norwich New Build Snagging

Thank you Annabel for the great review. It was a pleasure meeting you and Inspecting your new home. Please feel free to contact me if you need any further advice.

Rated 5 out of 5 stars

4 bedroom inspection, super impressed!

We had the lovely Rom come to our new home to complete a 4 bedroom inspection. From the beginning he was friendly, explained the process clearly, and was keen to crack on with the inspection for us. He was incredibly thorough, no question was too much, he kept us informed of any bigger issues throughout the day and even sought on site tradespeople to sort issues at the time! Rom gave a personal walk around at the end of the inspection, provided with a full and comprehensive explanation, expectations, next steps, and support on how to approach the developers with the snag list. The list itself was sent over the same day, was incredibly detailed and the whole process was super easy for us. Would 100% recommend this company and Rom - thank you for taking the time and care to inspect our new home so thoroughly!

July 1, 2026
Unprompted review
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Reply from Norwich New Build Snagging

You are more than welcome....and thank you for leaving a great review. It was a pleasure meeting you and I hope you enjoy your new home.
Thanks again.

Rated 5 out of 5 stars

First-class snagging service.

Rom carried out a snagging inspection of our 4 bedroom new build, and I can safely say it was the wisest choice we made during the whole home buying process. The inspection was so thorough and identified areas we would never have known to check. It gave us all the details we needed to take back to the developer to have resolved. We would recommend Norwich New Build Snagging to anyone purchasing a new build home. Thanks again Rom for providing such a sterling service.

December 5, 2025
Unprompted review
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Reply from Norwich New Build Snagging

Hi Michelle,
Thank you so much for the Great review. I was glad to be of help and I hope you enjoy your lovely new home.

Rated 5 out of 5 stars

When only the best will do

Got Rom around to snag a 3 bedroom new build and probably one of the best decisions that I have made in the process. A truly professional service from start to finish, found faults that I would never have noticed, he viewed the roof using a drome and noticed a missing tile, the final report was very clear, highlighting all of the snagging issues found, this has been forwarded to the developer to carry out the work required.
I would like to thank Norwich New Build Snagging for the service that was supplied.

April 23, 2026
Unprompted review
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Reply from Norwich New Build Snagging

Really appreciate the great review Mark... I am glad to be of help and I am always available for further advice.
Enjoy your lovely new home.

Thanks again.

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Rated 5 out of 5 stars

Excellent Service

Having diligently searched online for the most suitable surveyor to undertake the snagging report for our new build, NNBS were at the top of the list! Rom was fantastic throughout, extremely informative and helpful. The report was very detailed, even the most tiny imperfections were noted. The assistance/guidance for portraying the information to the developer was also really tactful and most certainly appreciated. Thanks again Rom, I will certainly recommend to any friends, family or colleagues who are purchasing a new home.

March 3, 2026
Unprompted review
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Reply from Norwich New Build Snagging

I am really glad to be of help and appreciate any referrals, as well as your review. It was a pleasure and please feel free to contact me if you require any further advice.

Rated 5 out of 5 stars

100% satisfied with the service from…

100% satisfied with the service from Norwich New build Snagging. The snagging report was very thorough and detailed, and they also took the time to give helpful instructions and advice on how to take care of the home, not just the report itself. Communication was excellent throughout—professional, clear, and friendly. Highly recommend Norwich new build Snagging to anyone looking for a reliable and high-quality service.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Rom visited our new build home and did…

Rom visited our new build home and did a complete inspection. He answered all our queries of which there were many. Thorough in every aspect and Professional taking care as he inspected. Photos and explanations in report.Highly recommend.

December 22, 2025
Unprompted review
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Reply from Norwich New Build Snagging

Many thanks for the review, it was a pleasure meeting you and carrying out your inspection of your lovely new home.

Rated 5 out of 5 stars

Highly recommend Norwich New Build Snagging!

Rom carried out a thorough inspection of my new home (both inside and out) and produced a very detailed report of any issues found. The report also has photos of the issues so that I can easily identify them when talking to the site team. Rom was very knowledgeable and I would never have spotted some of the issues he picked up on. I would highly recommend Norwich New Build Snagging.

September 18, 2025
Unprompted review
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Reply from Norwich New Build Snagging

Really appreciate the review Bronwyn. It was lovely to meet you and to be of help. I hope you enjoy your new home.

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Rated 5 out of 5 stars

Rom is excellent.

Rom is excellent.
He really does a very detailed snagging and notes everything down. He even advises how to deal with the builders regarding the snagging issues. He gave us the report of snagging the same day. I would recommend Rom’s snagging service to everyone I know. Great Job Rom.

August 25, 2025
Unprompted review
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Reply from Norwich New Build Snagging

Thank you Drishya, It was a pleasure meeting you and I hope it all goes well with your builders.

Rated 5 out of 5 stars

Thoroughly Recommend!

Fabulous, thorough, professional Snagging Survey completed by Rom... 100% trustworthy, and extremely helpful, offering excellent advise... Thoroughly recommend his services!

June 23, 2025
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Reply from Norwich New Build Snagging

Thank you so much for your review and recommendation. It is always very much appreciated. Please feel free to contact me if you require any further advice.

Rated 5 out of 5 stars

I heard about Rom via word of mouth…

I heard about Rom via word of mouth from my mum and other neighbours on my new build development. I was impressed with how thorough he was spending several hours snagging my property inside and out before talking me through his findings. A detailed report with photographs was emailed and texted to me within a couple of hours. I am so grateful for the reassurance this has given me and would highly recommend Rom to anyone with a new build property.

June 11, 2025
Unprompted review
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Reply from Norwich New Build Snagging

Thank you for the review Helen. It was lovely meeting you and I was glad to be of help.
Rom....

Rated 5 out of 5 stars

Highly Recommended

Rom thoroughly inspected our house inside and out and produced a detailed report showing the issues he found, supported by pictures so that we can have a good conversation with our builder about remedies. He uses specialist equipment and is very knowledgeable and found things we would never have seen. He is pleasant to have around the house too. Highly recommended.

June 2, 2025
Unprompted review
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Reply from Norwich New Build Snagging

It was a pleasure to be of help to you, you have a lovely home and please feel free to contact me if you need any further advice.
Thanks, Rom.

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Rated 5 out of 5 stars

Rom was fantastic and extremely…

Rom was fantastic and extremely thorough. Highly recommended for any new build.

April 17, 2025
Unprompted review
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Reply from Norwich New Build Snagging

Thank you Ahmed. It was a pleasure to meet you and I hope you enjoy your new home.

Rated 5 out of 5 stars

Nice and professional

If you're looking for a professional and reliable snagger, I highly recommend Rom. He is both friendly and professional. He inspected my house last year, and not only did he provide a detailed report, but he also predicted how the developer would likely handle my case, which was extremely valuable. I’ve had good service before, but I wanted to wait a few months before writing this review to ensure my impression was accurate. I’ve had experiences where initial positive feelings faded over time, but after several months, I can confidently say that Rom provided excellent service, valuable advice, and accurate predictions. He is definitely worth 5 stars.

November 11, 2024
Unprompted review
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

That is a great review from you and I very much appreciate it. I am glad it all went as expected and that I could be of service to you.
Many thanks Rom.

Rated 5 out of 5 stars

Professional, knowledgable and thorough

This was our second time buying a new build home so we knew how important getting the snagging done professionally would be. We are so pleased that we asked Rom to do this for us. He was professional, knowledgable and thorough. He spent all day looking every inch of our house and at the end he gave us a detailed walkthrough and written report. His help has been invaluable and given us such peace of mind. Thank Rom.

February 17, 2025
Unprompted review
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

You are more than welcome. It was a pleasure to help you. Thank you for the review and I hope you enjoy your lovely home.

Rated 5 out of 5 stars

Professional and informative

Rom was very helpful, polite, professional, knowledgeable and informative.
We are yet to have feedback from the builder but using the advice supplied we expect a result.

February 11, 2025
Unprompted review
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

Many thanks for the review Ruth, I hope it goes well with your builder and it was a pleasure meeting you.

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Rated 5 out of 5 stars

Fantastic Service and excellent surveyor

Fantastic and professional service from the booking through to getting the report immediately after the survey. Rom was professional, friendly, thorough and exceptionably knowledgeable. We would and have recommended and would definitely use again.

December 23, 2024
Unprompted review
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

Thank you Nicola for the review. Always appreciated. It was lovely meeting you and I hope you enjoy your lovely new home.

Rated 5 out of 5 stars

Excellent work, professional and educational

Rom was really great!

Found lots of issues I missed, explained all the issues in detail with the potential issues each could cause over time.

Really appreciate how well layed out the report is and his advice on how to raise the issues with the developers is great.

December 22, 2024
Unprompted review
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

Thank you Ben for the review. Always appreciated. I hope you enjoy your lovely new home.

Rated 5 out of 5 stars

Excellent, Professional and Thorough service

Excellent service. Purchasing my first ever new build house I was looking at options of snagging inspections online. My first enquiry on the Norwich New Build Snagging lead to a helpful and prompt response. I then booked an appointment for a post completion check. Rom communicated ahead of the appointment. He arrived promptly and then throughly inspected my new home. He continued working despite several other people visiting for a variety of reasons. At the end he took me through the issues found in a helpful and constructive way. Within hours I received a comprehensive report. Highly recommend.

December 6, 2024
Unprompted review
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

Thank you for the lovely review Shelley, I was glad to be of help. You have a lovely home and I hope it all goes well with your builders.

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