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Review summary

Created with AI, based on recent reviews

Considering 225 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, often going above and beyond to assist. The customer service is frequently highlighted as outstanding, with many people appreciating the personalized and understanding approach, along with quick response times. The service itself is described as excellent, efficient, and user-friendly, with an intuitive interface that makes managing servers easy. However, some customers also noted occasional issues with the availability of the support team and found the control panel a bit unclear for new users when trying to locate specific credentials. A few people also mentioned that the download process can involve extra steps and the UI can sometimes feel cluttered.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, responsiveness, and... See more

Customer service

Customers consistently report highly positive experiences with customer service. Reviewers frequently praise... See more

Service

Users describe positive interactions with service. Customers consistently praise the helpfulness and... See more

Response time

Clients share positive opinions on response time, consistently highlighting the speed and efficiency of the... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the control... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The customer service is unmatched. Better than anywhere else for anything else. They're always willing to go out of their way and even suggest alternate ways that would overall benefit your experience... See more

Rated 5 out of 5 stars

I’ve used nodecraft for years (since minecraft 1.7.10) and recommend it to anyone looking to run a server. Their interface is great and gives you control over everything well still having easy “one cl... See more

Rated 5 out of 5 stars

In the past I've tried many hosting services. Nodecraft stands out to me because of its great control panels and its lightning fast support. I've personally used Nodecraft Servers for Eco, Minecraft,... See more

Rated 5 out of 5 stars

Nodecraft is a great server host for gaming, and probably the best one if you want to play multiple games on the same server. The prices are quite good and you can freely and easily switch between a l... See more


Company details

  1. Gaming service Provider

Written by the company

Nodecraft offers high performance game server hosting in multiple locations across the world. Start up a server in less than 60 seconds!


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Servers and Customer Service

The hosting service and dashboard were easy to use and the server itself ran smooth. I actually ended up not needing Nodecraft’s hosting service at the moment as I solved the issues I was having before with playing modded Terraria with my friends, and I requested a refund which they very quickly accepted. Great servers and customer service.

November 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Good support

Cameron was quick to help me out and support me even though i was super nervous. Solved all my problems quick and easy! I appreciate everything they did :D

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome!

The customer service has so far been fantastic. I think you can charge more for the setups and mention additional support for adjustments. It was super helpful.

November 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Customer Service

I regularly mess up with adding new mods and such, but they never get annoyed with me. Always help and fix the issue quickly and efficiently. I cannot recommend Nodecraft enough to anyone looking to set up their own servers.

November 2, 2025
Unprompted review
Rated 5 out of 5 stars

It cant get much better than this.

The customer service is unmatched. Better than anywhere else for anything else. They're always willing to go out of their way and even suggest alternate ways that would overall benefit your experience and basically walk you through it so precisely. The best team you could possibly ask for to have at any type of company, to be honest. o7 GOATS of Nodecraft!

November 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Fantastic support

Support is flawlessly quick, honestly. I've used this service for a long time now and never had an issue with Nodecraft support talking to us. They are also very attentive to what you're asking and make efforts to keep the server data intact <3

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

nodecraft staff

so far ive been in nodecraft for about 2 months and every time i have question the staff would always answer it and put it in simple terms just 5/5

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Cameron keeps answering all my…

Cameron keeps answering all my questions quickly and precisely and I love it. This is hands down the best server hosting site I've used, and I've used all the big ones.

October 28, 2025
Unprompted review
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