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Review summary

Created with AI, based on recent reviews

Evaluating 224 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the customer service as outstanding, appreciating the personalized and understanding approach. The service provided is frequently described as excellent, with consumers noting the efficiency and ease of their overall experience, particularly impressed with quick response times and a smooth user experience. However, some people mentioned that the support isn't always available, especially for UK customers, and a few others found the user interface a bit cluttered, particularly when searching folders. There were also mentions of the download process requiring extra steps and a lack of built-in DDoS protection.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff. Reviewers frequently praise the support team... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting its excellence.... See more

Service

Users describe positive interactions with service, highlighting amazing customer service and affordable,... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the support team's quick... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The customer service is unmatched. Better than anywhere else for anything else. They're always willing to go out of their way and even suggest alternate ways that would overall benefit your experience... See more

Rated 5 out of 5 stars

I’ve used nodecraft for years (since minecraft 1.7.10) and recommend it to anyone looking to run a server. Their interface is great and gives you control over everything well still having easy “one cl... See more

Rated 5 out of 5 stars

In the past I've tried many hosting services. Nodecraft stands out to me because of its great control panels and its lightning fast support. I've personally used Nodecraft Servers for Eco, Minecraft,... See more

Rated 5 out of 5 stars

Nodecraft is a great server host for gaming, and probably the best one if you want to play multiple games on the same server. The prices are quite good and you can freely and easily switch between a l... See more


Company details

  1. Gaming service Provider

Written by the company

Nodecraft offers high performance game server hosting in multiple locations across the world. Start up a server in less than 60 seconds!


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

A solid experience

A solid experience. they actually care about their customers. The site works well! it's easy to navigate, the plugins are easy to install, and the price isn't half bad either. tenouttaten

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great Minecraft Server Host

Always helpful anytime I have an issue (I'm not tech savvy so I always have issues!). Customer service is always easy to deal with and know their stuff. The price seems right and it was easy to setup new servers. Highly rec!

September 16, 2025
Unprompted review
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Rated 5 out of 5 stars

Out of this world service

Migrating from a different server host that was just a bad experience, before i even had an account the service was very helpful and got me through the migration with no fuss!

September 12, 2025
Unprompted review
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Rated 5 out of 5 stars

Always and I mean ALWAYS a great…

Always and I mean ALWAYS a great experience. Coming from another game host company where the first sentence about any issue was to blame the mods used in the game. Blaming your customers is never a good idea in my book.

So thank you for your attention to customer service and prompt attention.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Lottie was super helpful

Lottie was super helpful, and was careful to verify the information they were giving me was correct, and even adjusted the billing side of things for me at my request.
This team has always come through for me

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing staff!

The whole team is very fast at responding and are extremely helpful! Everytime I have an issue with a new modpack and can't figure it out through the logs, they are able to accurately pinpoint the issue and handle it within moments and are super kind and encouraging about it!

September 8, 2025
Unprompted review
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Rated 5 out of 5 stars

Quick and efficient!

Between the quick response time and general personability of the staff, I felt incredibly informed in short order and I'm pleasantly surprised! Anyone with questions should have their answers posthaste.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Support

Very fast response time in support and very quick simple refund process shoutout to Lottie

August 31, 2025
Unprompted review
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Rated 5 out of 5 stars

Incredibly professional technical…

Incredibly professional technical support team! Fixed my complex FiveM server configuration issues completely. Should have gone directly to them from the start instead of struggling on my own.

August 30, 2025
Unprompted review

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