Same as Paul Derrick: "I paid for a lifetime subscription many, many years ago. They are now reneging on that lifetime agreement. They claim their service has so many extra features now, that they f... See more
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See what reviewers are saying
Aden answered the phone within 3 rings and helped me get back into my account and helped me with another tech issue not even associated with noip. For that i am thankful because its hard to find custo... See more
Hey @no-ip, your service can do with a 'troubleshooting help' link near your front page. I've been using this service for about 5 years now and had *zero* downtime. This company just gets me w... See more
Bonjour, Contact Support très efficace. Service No-Ip Support (Geraldo) compétent et rapide. Bravo et merci pour les informations et conseils justes et utiles. Francisco Dos Santos Good mornin... See more
Company details
Written by the company
No-IP is Dynamic DNS and Managed DNS company that has been around since 1999. We have over 30 million customers, all around the world who utilize our services for remote accessing devices in a simple and secure way that eliminates the need to use third-party cloud services. We offer a Free Dynamic DNS service that millions of customers use daily to access their devices from anywhere. Whether it is checking in on a loved one via a remote security camera, accessing a computer remotely, or even running a game server to play games with friends and family safely, No-IP has a remote access solution that works!
Contact info
425 Maestro Dr, Ste. 200, 89511, Reno, United States
- +1 775-853-1883
- support@noip.com
- noip.com
3.6
Average
110 reviews
Replied to 33% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Received prompt response from my…
Received prompt response from my support request and it was fixed on the first response.
August 23, 2024
Unprompted review
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Perfect service from No-Ip
During No-Ip subscription I've enjoyed a perfect service. Excellent and rapid support from Support Team, when needed.
I recommend No-Ip!
June 12, 2024
Unprompted review
Great help from noip
Great help from noip. Highly recommendable. Super good service
August 16, 2024
Unprompted review
My experience was gratifying because the support solve my problem with card
My experience was gratifying because when I received emails about the use of more hosts, I did not understand correctly, giving authorization of debits of two contracts on my credit card. Talking to Jose B. from support, he promptly answered, canceling the incorrect plans, keeping my current contract, of monthly payment. This shows a serious company, which cares about solving the problems of its customers.
August 16, 2024
Unprompted review
good job
Was so easy solve the issue that I had with my No-ip account and support team was so interested about help me.
August 9, 2024
Unprompted review
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Great Tech Support
Agent provided a prompt solution in a very professional manner.
August 8, 2024
Unprompted review
Also free account support is excellent
Even with a free account support is excellent. They reacted and solved account problems within 24 hours.
August 8, 2024
Unprompted review
Quick and to the point support even on a free account
Quick and to the point support, even for a free account !
August 3, 2024
Unprompted review
No-Ip support helped me recover my…
No-Ip support helped me recover my account, with insanely quick replies to my support ticket - 10/10 experience.
July 26, 2024
Unprompted review
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Very quick and very professional…
Very quick and very professional response!
July 25, 2024
Unprompted review
Shauna
I was able to quickly resolve my account issue with the help of an agent! Thank you so much!
July 13, 2024
Unprompted review
Great technology and response tech…
Great technology and response tech support. I highly recommend their service.
July 11, 2024
Unprompted review
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Superior DNS management with NO-IP.com for…
As an account owner with NO-IP.com for several years using their DNS services I have always been super impressed and glad that they are our DNS provider. Simple and easy management and top tier support and services overall.
July 4, 2024
Unprompted review
Don't hesitate to ask for help if you could not solve it otherwise
Through a couple of back and forth email exchanges, a solution was found to my probelem. I really appreciate the committment to the customer. The communication was pleasant and there was no problem with attention deficit and clarity of expression.
June 28, 2024
Unprompted review
Nice top very good
June 27, 2024
Unprompted review
I have no words to describe how well…
I have no words to describe how well they solved a couple of problems I had with access to my account, the responses were quick and very efficient.
June 5, 2024
Unprompted review
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Great support and friendly responses
I had a problem with one of their free services but within a day I had an answer and a solution. No fuss, friendly and it worked. Great support!
May 29, 2024
Unprompted review
Price increase from £96 to £199 joke
Price increase from 96£ to 200£ is a complete joke I will not be renewing. Also beware of the auto renewal
I turned it off and they still tried to charge me
Think NO-IP won’t be lasting much longer
May 17, 2024
Unprompted review
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