Nomad Luggage Reviews 5

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Luggage Store

Written by the company

At Nomad Luggage, we believe travel should be an experience defined by ease, style, and exceptional quality. That’s why we’ve curated a premium collection of luxury luggage, hard shell suitcases, cabin luggage, and luggage sets from some of the world’s most renowned and innovative brands. Our mission is simple — to provide modern travellers with the finest travel gear, designed to perform across every journey, from weekend getaways to international adventures. We proudly feature premium brands such as Horizn Studios, Travelite, Titan, Roncato, and Nappa Dori, ensuring our customers have access to suitcases that combine cutting-edge materials, superior craftsmanship, and timeless design. Whether you’re looking for a lightweight cabin suitcase for city breaks, a durable hard shell suitcase for business travel, or a stylish luggage set for extended holidays, Nomad Luggage offers a carefully curated range to meet every need. Our commitment to excellence goes beyond just our products. We are passionate about offering an exceptional customer experience, from helping you choose the right suitcase to providing fast, secure delivery. Each piece we offer is selected with a focus on functionality, durability, security, and, of course, sophisticated design. Whether you prefer the minimalism of sleek polycarbonate cases, the strength and elegance of aluminium suitcases, or the artisanal luxury of handcrafted leather accents, Nomad Luggage ensures you travel in confidence and style. Our collection includes TSA-approved cabin suitcases, lightweight check-in luggage, expandable luggage, and premium travel accessories, designed to elevate every aspect of your journey. Travel isn’t just about the destination — it’s about how you get there. With Nomad Luggage, you’re choosing to travel better, travel smarter, and travel with the world’s best suitcases by your side.


Contact info

3.7

Average

TrustScore 3.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

SUITECASE NEVER ARRIVED

On 26 November, I purchased a suitcase , but it has not arrived and I have not received any response.

November 26, 2025
Unprompted review
Nomad Luggage logo

Reply from Nomad Luggage

Hi Ana, I hope you're well. We have sent you over an email, however the brand that you have reference in your message (nomadeluggage.store) is not our brand. There are a large number of brands in the luggage market with the name Nomad, and we often get confused for other companies. I hope you find a resolution to the issue you are having with your suitcase order from Nomade.
Thank you,
Nomad Luggage

Rated 5 out of 5 stars

Easy Purchase

First class service from start to finish and my order came ahead of schedule

May 13, 2025
Unprompted review
Nomad Luggage logo

Reply from Nomad Luggage

Thank you for your review Mr Fletcher, we hope that you love your new suitcase for many years to come.

Rated 5 out of 5 stars

Really happy with my new luggage

Really happy with my new luggage. Service and communication with the company was great. I contacted customer services as I needed to be sure my cases would arrive on time. They were super friendly and the case was dispatched promptly and arrived in great condition. Delighted with them!

April 14, 2025
Unprompted review
Nomad Luggage logo

Reply from Nomad Luggage

Hi Chrissy, great to hear that you were provided with all the information that you needed to meet your perfect travel partner!

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look