Nootraplus 

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See what reviewers are saying

Rated 1 out of 5 stars

Placed order, payed immediately. They advised small portion of order could be shipped domestically as I need it to arrive by a certain date, this didn't occur. Attempted to cancel order & they said i... See more

Rated 5 out of 5 stars

I’ve been using Nootraplus for years and they have never let me down. Parcels arrive as promised and payment is easy. There was one time years ago that a parcel was lost or not received and they wer... See more

Rated 1 out of 5 stars

Hello Would have placed 4 orders and recieved them Last order havnt recieved order placed mid september Thought this was a good company Cant contact anyone Please be carefull Would nootrap... See more

Rated 4 out of 5 stars

Easy to order, took a phone call to get tracking info a week later, order arrived so all good ✅

Company details

  1. Online Pharmacy

Written by the company

Nootraplus is a safe store of Nootropic products. We are providing our services in Australia mainly. All the products are genuine and FDA approved.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Never had any dramas with this company

Never had any dramas with this company, can sometimes be slow on delivery but just be patient.

February 7, 2023
Unprompted review
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Reply from Nootraplus

Thank you Rydal, We all have Characters to play in this life and we always try to play a POSITIVE ROLE. Thank you for your Patient. Keep ordering

Rated 3 out of 5 stars

Product arrived finally

Placed order, paid for as requested by email. No tracking number supplied message them requesting one, got told to wait as they checked the number still nothing. Have ordered in the past with no issues appears now it's a scam.
Update 13/02/23. I finally received tracking number and the product did arrive and am more then happy with the product. The communication was a bit worrying but did arrive so I am happy with that.

January 25, 2023
Unprompted review
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Reply from Nootraplus

Thank you Matt, your happiness what matters most. We do apologies for the delay. I know with the SCAM going on most of the online sale its easier to Doubt on anyone. But Thanks, for keeping faith on us.

Rated 1 out of 5 stars

No tracking number received for my…

No tracking number received for my other and it’s been almost 12 days since I purchased it. Rang number twice and rings out. No replies to emails asking about updates and nothing is provided about shipping. Worried I’ve been scammed and wouldn’t risk buying anything from these guys. Who knows if I’ll ever get my products but right now it’s not looking promising. Claim to have ‘24/7’ support which is suspicious in itself. I wish I’d done my research more before wasting my money :(

- UPDATE: Got a call after writing this review; it seems to be a real company and they state my card was declined. Upon checking my bank statement, it looks like a transaction never actually occurred. Maybe legit, but not professional or run enough run for me to risk a second attempt at the purchase.

January 20, 2023
Unprompted review
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Reply from Nootraplus

Sorry for all the confusion Megan. Thank you for understanding.

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service. The few times I have spoken to this company they have been friendly and polite. It’s a double thumbs up for sure.

December 27, 2022
Unprompted review
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Reply from Nootraplus

Thank you for your generous word Kaylene. Please keep ordering.

Rated 1 out of 5 stars

Nootaplus scam????

ordered on 8th Dec, did not receive tracking number. 24th Jan....still have not received products. No reply to the emails I sent and phone rings out. No voice mail.

January 23, 2023
Unprompted review
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Reply from Nootraplus

Hi Lisa Please check your bank statement we have not charge you anything yet.

Rated 5 out of 5 stars

They have always shipped and sent my…

They have always shipped and sent my order promptly and let me know of similar products to compare prices easy to use service

January 19, 2023
Unprompted review
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Reply from Nootraplus

Thank you Selwyn, It was a pleasure doing business with you!

Rated 4 out of 5 stars

Nootraplus

Wasn’t a scam!!
Paid for an order never replied to emails or answered phone calls to me, recieved my order. Communication wasn’t great however my order arrived!!!

January 11, 2023
Unprompted review
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Reply from Nootraplus

We have shipped your package and you have also received the tracking ID, there is delay in postal service department. We do apologize for the same.

Rated 1 out of 5 stars

DO NOT order from these guys

DO NOT order from these guys. Either their 5 star reviews are fake, paid for, or perhaps they just ship out SOME of their order. Don't risk it - go for someone else.

I placed an order on the 7th of November for $150.
I only received an order number and I never got any shipping info (was meant to be express).
I have contacted them twice since then, both times I have not got any response/update.

Don't risk it, order from elsewhere even if it will take longer. Heck, if I ordered from overseas I would have got it by now instead of losing my money.

November 6, 2022
Unprompted review
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Reply from Nootraplus

Hello Blake, Just to update you. Your payment hasn't been received. You may check your bank statement. we have tried to contact you couple of times but, we're not able to do, that's the reason we haven't shipped your package.

Rated 4 out of 5 stars

Took long enough but I got what I wanted eventually

I was concerned by a few negative reviews but fear not, these guys are the real deal, they're not scammers! I did wait almost 4 weeks for my medication (despite saying free express post...although it was Christmas time, so postage is often slower, so maybe not their fault!) but I got them in the end and the price was decent and the meds good quality, so it's all good. Cheers!

December 18, 2022
Unprompted review
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Reply from Nootraplus

We appreciate Joel's kind remarks, and we will do our best to live up to them. You already know why it took Four weeks to deliver to you. Thank you for understanding ! Thank you once more for your purchase.

Rated 1 out of 5 stars

It's been more than 3 months since my…

It's been more than 3 months since my order was paid for and still no product.
Sent an email and they said they would resend and provide me with a tracking number ...Nothing
emailed again and no reply

December 8, 2022
Unprompted review
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Reply from Nootraplus

Please Provide Your Order Number!

Rated 1 out of 5 stars

Order missing, no explanation.

Order processed, payment gone through. Estimated delivery time elapsed weeks ago. Contacted them by email, still no reply.
Disappointed :(

November 30, 2022
Unprompted review
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Reply from Nootraplus

Please provide your order number so we can resolve your issue as soon as possible. Because from our end your payment hasn't been approved.

Rated 5 out of 5 stars

Always happy with product & service

I have ordered From this company quite a few times with the minimum of fuss and bother. I have had no problems with them and their shipments are always timely, product is top-quality and their customer service is excellent. I couldn’t recommend them highly enough.

October 20, 2022
Unprompted review
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Reply from Nootraplus

Thank you Kerryn, It was a pleasure doing business with you!

Rated 1 out of 5 stars

SCAM!!!

SCAM!!!! ordered 3rd September and have not been delivered product yet it's now 18th Oct...KEEP MAKING EXCUSES AND IGNORES MESSAGES
DO NOT USE

update 21st Oct 22 - they replied to this review but have yet to reply to my email.... I screen shot the email for everyone to see my actual purchase but for some reason can not upload it ... so if you want to see email let me know how to post it ..absolute SCAM why would I waste my time! other than to warn others

September 3, 2022
Unprompted review
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Reply from Nootraplus

Please Share your order details, and the payment receipt as I don't see that we haven't charged you anything yet. Thank You!

Rated 5 out of 5 stars

Very impressed 👍🏼

This is out of the ordinary for me to write a review, because I never do this, but honestly amazing service! Great communication, and the products are true to there word! Only took 3 weeks to get to Australia and I had a tracking number to keep track the whole time! Cheers guys, keep up the good work, you guys will be my only supplier from
Now on!

October 17, 2022
Unprompted review
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Reply from Nootraplus

Thank you Jess for your wonderful words, We will try to keep up to your expectations and you know the reason why it took three weeks to get deliver to you. Once again Thank you for your order.

Rated 1 out of 5 stars

Seems like a scam

Seems like a scam. My order was placed over a week ago and it still says processing. probably wouldn't risk ordering with these guys. will update reveiw if...

October 3, 2022
Unprompted review
Nootraplus logo

Reply from Nootraplus

Hi Matt, Just to reply we have not charged your card and you have not paid anything till now, If you have the payment receipt please share. Will deliver your order within a week. Thank you!

Rated 1 out of 5 stars

Definitely a scam

Definitely a scam. Never got my products. No one is replying to my messages/emails. They have read my WhatsApp messages, but did not reply. Do not purchase through them or provide any personal details

Edit to their reply: they never gave me any information to make payment to. I tried to reach out multiple times to pay, but they never responded.

October 6, 2022
Unprompted review
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Reply from Nootraplus

I am sorry and do apologize for the inconvenience. We tried to connect with you but we're not able to if you had made any payment with us please share your receipt on the email and will get back to you. Thank you!

Rated 1 out of 5 stars

I ordered 3 months ago

I ordered 3 months ago, and I have not received any product, but more importantly I have not received a response to the several enquiry emails that I have sent... strange that trustpilot is showing SOME positive reviews here. I'll give the company the benefit of the doubt and give them time to respond, otherwise I will make it my lifes mission to post this review on every social media platform that they post on, including if they change their name. We'll see what happens.

July 21, 2022
Unprompted review
Nootraplus logo

Reply from Nootraplus

Mr. Tower, We apologize for the inconvenience, we thoroughly checked our system and haven't found any orders by your name please share us the tracking details/order number, if you have any from us!
we will definitely revert you back. Just to inform you we always reply to all our emails. Once again waiting for your reply.

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