Nootraplus 

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See what reviewers are saying

Rated 1 out of 5 stars

Placed order, payed immediately. They advised small portion of order could be shipped domestically as I need it to arrive by a certain date, this didn't occur. Attempted to cancel order & they said i... See more

Rated 5 out of 5 stars

I’ve been using Nootraplus for years and they have never let me down. Parcels arrive as promised and payment is easy. There was one time years ago that a parcel was lost or not received and they wer... See more

Rated 1 out of 5 stars

Hello Would have placed 4 orders and recieved them Last order havnt recieved order placed mid september Thought this was a good company Cant contact anyone Please be carefull Would nootrap... See more

Rated 4 out of 5 stars

Easy to order, took a phone call to get tracking info a week later, order arrived so all good ✅

Company details

  1. Online Pharmacy

Written by the company

Nootraplus is a safe store of Nootropic products. We are providing our services in Australia mainly. All the products are genuine and FDA approved.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Zero product, zero customer service

I have emailed several times asking about my order. No response, their phone number brings out without a reply. Obviously a scam website pretending to be in browns plains Queensland .

September 23, 2022
Unprompted review
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Reply from Nootraplus

We have already dispatched your order, Please note your package tracking:- LP900505184SG you may track the same in a couple of days. We do apologize for the delay.

Rated 5 out of 5 stars

Good & reliable service

Good & reliable service, I have been ordering through Nootraplus for a few years now never really had any issues, at times it takes longer to get order than others but I don’t think that Nootraplus is at fault, it depends on mail service’s & customs . At times communication is a bit slow but at the end of the day I always receive my order, i would recommend Nootraplus to anyone. Thanks team 👍

August 29, 2022
Unprompted review
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Reply from Nootraplus

Thank you for your wonderful words and understanding of the delivery pattern. We will keep our promise as we doing for years.

Rated 5 out of 5 stars

Order came fast

Order came fast. Seller responsive and efficient. Thanks 🙏🏽

July 3, 2022
Unprompted review
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Reply from Nootraplus

I greatly appreciate it. We are eager to assist you once more.

Rated 1 out of 5 stars

Absolute scam artists

Order has been sitting in "processing" for two weeks now. I've made several attempts to contact the company and had no response. Really angry and would not reccomend to anyone, clearly a scam and I'm mad I fell for it and they've taken my money and run away with it. DO NOT USE THIS WEBSITE!

July 2, 2022
Unprompted review
Rated 5 out of 5 stars

Top seller

Have been using this company for a while have always received my products. Very efficient. Actually very easy to navigate there site

June 18, 2022
Unprompted review
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Reply from Nootraplus

Thank you for your Kind Words. We appreciate it.

Rated 5 out of 5 stars

They are legit! Fast shipping and great communication

Thought it could be a scam at first with not many reviews but they are legit!
Fast shipping from overseas and 10/10 communication

May 18, 2022
Unprompted review
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Reply from Nootraplus

Thank you for the kind words. We’d love to continue providing great service to awesome customers like you. Thanks again!

Rated 1 out of 5 stars

Do not trust this site

My order was processed and still haven't received shipping information. I contacted there "customer service* got no reply. Called there phone, it rang out.
This site is clearly a scam.

May 13, 2022
Unprompted review
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Reply from Nootraplus

Thank you for taking the time to provide us your feedback. Your satisfaction is invaluable to us. We are certainly disappointed to hear that we did not meet the mark, but going forward will ensure this does not repeat itself.

Rated 5 out of 5 stars

Excellent service and packaging

Nootraplus's customer service is excellent making it easy to order generic medicines to save money. They communicate efficiently and responsively but best of all they package orders with care and post them quickly for delivery. Delivery times can always vary a little which I understand is outside Nootraplus's control. I highly recommend Nootraplus and will order from them again.

April 27, 2022
Unprompted review
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Reply from Nootraplus

Thank you so much for your amazing review! We are so happy to hear that. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.

Rated 5 out of 5 stars

I would like to take back what I said…

I would like to take back what I said in my review below it was a total miscommunication and I understand Nootraplus is busy, my package arrived quicker than usual and quality was awesome, I’ve also got tracking for my next package which shouldn’t take too long either, there is nothing shifty about this company and I guess it was just my paranoia from being messed around by other vendors, this company is great and I’m going to keep using them and trying different products. Ps. If you could remove my below negative review and disregard it that would be awesome I feel so bad I can’t log into my other account due to 2 step verification not working to delete it myself so I used my other account, sorry again 🤦‍♂️

March 17, 2022
Unprompted review
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Reply from Nootraplus

Hey James De Maria,

we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

Regards
Nootraplus Team

Rated 5 out of 5 stars

I received my product ordered so I am…

I received my product ordered so I am happy with service.

March 7, 2022
Unprompted review
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Reply from Nootraplus

Hey Michael Scott,

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Regards
Nootraplus Team

Rated 1 out of 5 stars

After a week of being told my package…

After a week of being told my package was shipped, I never got tracking and I complained to my vendor and he said he’d refund my order? Pretty much saying it never got shipped in the first place? I’ve lost $500 and I’m obviously not receiving my order…ended up blocking on WhatsApp. Please don’t use this service.

February 23, 2022
Unprompted review
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Reply from Nootraplus

Hey James,

We sincerely apologize that our service was not satisfactory for you. We aim to provide the most excellent customer service and carry our business with high standards. It is of deep concern that our standards were not met in your customer experience. Your satisfaction is important to us, and we will ensure this does not happen again.

We are looking in to the matter, why this happened with you. We will get back to you soon with the update.

15 March Update :- Order has been delivered to the customer on 8 March. Here are the tracking number : LO017352956GB. Please reconsider our services.

Rated 5 out of 5 stars

100% recommend this company

I never write reviews, however in this case I absolutely have to. You can 100% trust this company, their service is impeccable, the customer contact is fantastic. They answered all my questions and offered tracked delivery without extra cost. Delivery was fast and ahead of schedule. 100% recommend Nootraplus

February 14, 2022
Unprompted review
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Reply from Nootraplus

Dear Gemma,

I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!

Regards
Nootraplus Team

Rated 5 out of 5 stars

Always no problem

Always no problem with service and delivery thanks

January 19, 2022
Unprompted review
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Reply from Nootraplus

Thank you Jess.

Regards
Nootraplus Team

Rated 5 out of 5 stars

Spot on

Spot on, never had an order not show up.

Only issue is it takes a very long time for orders to arrive to Australia (over a month).

December 14, 2021
Unprompted review
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Reply from Nootraplus

Thank you Jay for trusting us! We apologize for the delay but it is due to the pandemic we are still facing. It has affected the shipping process greatly. However, we are at it! Till then, keep shopping!

Regards
Nootraplus Team

Rated 5 out of 5 stars

Very helpful- great communication and…

Very helpful- great communication and follow up. A stellar service

December 13, 2021
Unprompted review
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Reply from Nootraplus

Thank you ABA therapy for motivating us. You must know how glad we were to hear that from you. We are looking forward to serve you again.

Regards
Nootraplus Team

Rated 5 out of 5 stars

Thanks you for your services

Thanks you for your services. I got what I needed.

December 9, 2021
Unprompted review
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Reply from Nootraplus

Thank you "Austin Rose", your positive review about Nootraplus business & services just made my day. I cannot wait to have you back so that we can host you in a better way.

Rated 5 out of 5 stars

These guys are the best

These guys are the best! Great customer service, responsive, reliable and above all trustworthy. Highly recommend.

December 3, 2021
Unprompted review
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Reply from Nootraplus

Thank you "Brendo" mentioning our services and showing trust on us in this pandemic situation. We will try our best to deliver services and products in this and upcoming year 2022.

Rated 5 out of 5 stars

Great customer service and responsive…

Great customer service and responsive when asked questions. Reliable services.

December 3, 2021
Unprompted review
Nootraplus logo

Reply from Nootraplus

Good service helps you to get positive reviews. And positive words about E-commerce website are a real treasure in online marketing. Thank you “Kerri” for honest reviews.

Regards
Nootraplus Team

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