Placed order, payed immediately. They advised small portion of order could be shipped domestically as I need it to arrive by a certain date, this didn't occur. Attempted to cancel order & they said i... See more
Nootraplus
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve been using Nootraplus for years and they have never let me down. Parcels arrive as promised and payment is easy. There was one time years ago that a parcel was lost or not received and they wer... See more
Hello Would have placed 4 orders and recieved them Last order havnt recieved order placed mid september Thought this was a good company Cant contact anyone Please be carefull Would nootrap... See more
Easy to order, took a phone call to get tracking info a week later, order arrived so all good ✅
Company details
Written by the company
Nootraplus is a safe store of Nootropic products. We are providing our services in Australia mainly. All the products are genuine and FDA approved.
Contact info
Zero product, zero customer service
I have emailed several times asking about my order. No response, their phone number brings out without a reply. Obviously a scam website pretending to be in browns plains Queensland .

Reply from Nootraplus
Good & reliable service
Good & reliable service, I have been ordering through Nootraplus for a few years now never really had any issues, at times it takes longer to get order than others but I don’t think that Nootraplus is at fault, it depends on mail service’s & customs . At times communication is a bit slow but at the end of the day I always receive my order, i would recommend Nootraplus to anyone. Thanks team 👍

Reply from Nootraplus
Please can you reply to my emails
Please can you reply to my emails. Its been 7 weeks and still no order or reply to my email. Very bad service!
Order came fast
Order came fast. Seller responsive and efficient. Thanks 🙏🏽

Reply from Nootraplus
Absolute scam artists
Order has been sitting in "processing" for two weeks now. I've made several attempts to contact the company and had no response. Really angry and would not reccomend to anyone, clearly a scam and I'm mad I fell for it and they've taken my money and run away with it. DO NOT USE THIS WEBSITE!
Top seller
Have been using this company for a while have always received my products. Very efficient. Actually very easy to navigate there site

Reply from Nootraplus
They are legit! Fast shipping and great communication
Thought it could be a scam at first with not many reviews but they are legit!
Fast shipping from overseas and 10/10 communication

Reply from Nootraplus
Do not trust this site
My order was processed and still haven't received shipping information. I contacted there "customer service* got no reply. Called there phone, it rang out.
This site is clearly a scam.

Reply from Nootraplus
Excellent service and packaging
Nootraplus's customer service is excellent making it easy to order generic medicines to save money. They communicate efficiently and responsively but best of all they package orders with care and post them quickly for delivery. Delivery times can always vary a little which I understand is outside Nootraplus's control. I highly recommend Nootraplus and will order from them again.

Reply from Nootraplus
I would like to take back what I said…
I would like to take back what I said in my review below it was a total miscommunication and I understand Nootraplus is busy, my package arrived quicker than usual and quality was awesome, I’ve also got tracking for my next package which shouldn’t take too long either, there is nothing shifty about this company and I guess it was just my paranoia from being messed around by other vendors, this company is great and I’m going to keep using them and trying different products. Ps. If you could remove my below negative review and disregard it that would be awesome I feel so bad I can’t log into my other account due to 2 step verification not working to delete it myself so I used my other account, sorry again 🤦♂️

Reply from Nootraplus
I received my product ordered so I am…
I received my product ordered so I am happy with service.

Reply from Nootraplus
After a week of being told my package…
After a week of being told my package was shipped, I never got tracking and I complained to my vendor and he said he’d refund my order? Pretty much saying it never got shipped in the first place? I’ve lost $500 and I’m obviously not receiving my order…ended up blocking on WhatsApp. Please don’t use this service.

Reply from Nootraplus
100% recommend this company
I never write reviews, however in this case I absolutely have to. You can 100% trust this company, their service is impeccable, the customer contact is fantastic. They answered all my questions and offered tracked delivery without extra cost. Delivery was fast and ahead of schedule. 100% recommend Nootraplus

Reply from Nootraplus
Always no problem
Always no problem with service and delivery thanks

Reply from Nootraplus
Spot on
Spot on, never had an order not show up.
Only issue is it takes a very long time for orders to arrive to Australia (over a month).

Reply from Nootraplus
Very helpful- great communication and…
Very helpful- great communication and follow up. A stellar service

Reply from Nootraplus
Thanks you for your services
Thanks you for your services. I got what I needed.

Reply from Nootraplus
These guys are the best
These guys are the best! Great customer service, responsive, reliable and above all trustworthy. Highly recommend.

Reply from Nootraplus
Great customer service and responsive…
Great customer service and responsive when asked questions. Reliable services.

Reply from Nootraplus
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






