Tried a free sample pack which was delivered very quickly however I ended up quiting nicotine all together and didn't need to use the whole sample pack. Maybe it was the pack that helped. Who knows. G... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very quick to arrive once ordered, sometimes I've found the particular pouches I want are out of stock
Company replied
Good website but one can find same Nordic Spirit products on other websites at less cost. Fast and efficient delivery.
Great company with quick delivery, first time trying the nicotine pouches, I found them quite strong and hurt my throat, but that’s just me, I’m sure these would be great for other users.
Company details
About Nordic Spirit UK
Written by the company
ABOUT US
A modern and Nordic take on the nicotine delivery experience. Nordic Spirit pouches provide a full-strength nicotine experience that’s 100% tobacco and vapour free. Choose from a great range of flavours and strengths to find the perfect way to stay in the moment.
SHOP NOW CLUB 64 REFER A FRIEND CONTACT US
Contact info
1 Werter Road, SW15 2LL, London, United Kingdom
- 0800 169 2891
- consumer@nordicspirit.co.uk
- nordicspirit.co.uk
4.4
Excellent
17K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All pouches are worn.
All of the pouches were worn out, and the nicotine was leaking out.
April 21, 2026
Reply from Nordic Spirit UK
Hi Mohsin
Thank you for your message. We are very sorry to hear that you are experiencing an issue with your Nordic Spirit order. We would welcome the opportunity to discuss this with you, so could you please call our Customer Contact Centre on 0800 169 2891 or email consumer@nordicspirit.co.uk at your earliest convenience. Open 8-5 Mon-Fri. Typical waiting times are 0-2 minutes.
We hope to hear from you soon.
The Nordic Spirit Team
Excellent test right size and delivery…
Excellent test right size and delivery was quick
April 21, 2026
Quality product would buy again
Quality product would buy again. Fast delivery. Excellent service.
April 20, 2026
The smell and the taste were nice but…
The smell and the taste were nice but it made my gums numb and that wasn’t a nice feeling.
April 19, 2026
Reply from Nordic Spirit UK
Hi Gemma
Thank you for your message. We are very sorry to hear that you are experiencing an issue with your Nordic Spirit product. We aim to give our customers the best Nordic Spirit experience and will be in contact with you directly to resolve this issue.
The Nordic Spirit Team
Delivery was in record time from…
Delivery was in record time from purchase only 2 days.
The pouches are great for long journeys where you can't smoke for many hours
April 19, 2026
Reply from Nordic Spirit UK
Hi Leigh
Thanks for your feedback.
Sorry to hear that you did not enjoy the Nordic Spirit Dark Fizz Regular. Did you know that we have a wide selection of different flavours and strengths to choose from? Please visit nordicspirit.co.uk to find out more.
If you need any support, feel free to contact customer services at consumer@nordicspirit.co.uk or call 0800 169 2891.Open 8-5 Mon-Fri. Typical waiting times are 0-2 minutes.
The Nordic Spirit Team
Very unusual feeling but very…
Very unusual feeling but very satisfying highly recommended:)
April 19, 2026
Delivery never arrived
Delivery never arrived, was sent to the wrong building! It’s not exactly your fault probably more down to the courier…
April 19, 2026
Reply from Nordic Spirit UK
Hi Miles
Thank you for your message. We are very sorry to hear that you are experiencing an issue with your Nordic Spirit order. We would welcome the opportunity to discuss this with you, so could you please call our Customer Contact Centre on 0800 169 2891 or email consumer@nordicspirit.co.uk at your earliest convenience. Open 8-5 Mon-Fri. Typical waiting times are 0-2 minutes.
We hope to hear from you soon.
The Nordic Spirit Team
The product is amazing and what it says it is
The product is amazing. This is the first time I have had nicotine pouches which are what you said they would be. I've had other nicotine pouches from other companies and they weren't what they said they were and these were legitimate companies
April 17, 2026
Reply from Nordic Spirit UK
Hi Martin
Thank you for your feedback. We are always delighted to receive feedback from our consumers, especially when they are as complimentary as yours. Once again, thank you for taking the time to contact us. We hope that you will continue to enjoy Nordic Spirit as we value your custom greatly.
The Nordic Spirit Team
Super fast delivery and great service
March 27, 2026
Give it a go
Have used Nordic Spirit on and off for a while, but going for the long term smoke free this time.I'm on day twelve and have not had a cigarette, can't say I haven't wanted one but the pouches take the edge off and the craving goes away. I have smoked for many years but hopefully with Nordic Spirit's help this time I'll quit for good.
April 16, 2026
The best zyn's i have had hands down
The best zyn's i have had hands down. Flavor last for so much longer compared to other product's i have tried. Highly recommended
April 13, 2026
Didn't like that you had to spit all…
Didn't like that you had to spit all the time as if you swallowed the spit it was disgusting and left a bad stinging sensation in the throat
April 12, 2026
Reply from Nordic Spirit UK
Hi James
Thank you for your message.
We are very sorry to hear that you are experiencing an issue with your Nordic Spirit product. We aim to give our customers the best Nordic Spirit experience and will be in contact with you directly to resolve this issue.
The Nordic Spirit Team
Excellet Speed
Their packaging, delivery speed, and sending exactly the product you requested are excellent.
February 6, 2026
Great Service!
Good quality product and always receive products quickly, fast efficient delivery through the easy to use website.
April 16, 2026
Really good product and service I just…
Really good product and service I just picked a flavour that was too strong gave me the hic ups apart from that brilliant
April 16, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.