Nord Labs GamingReviews 

312
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers had a great experience with this company. Customers are really happy with the enhanced VR experience provided by the products, particularly noting the improved comfort and extended battery life. Many appreciate how the battery pack acts as a counterweight, balancing the headset and significantly reducing pressure on the face and forehead, allowing for much longer gaming sessions without discomfort or headaches. The ease of fitting and use, along with the substantial increase in playtime, are frequently highlighted as major benefits. However, some people mentioned issues with product quality, such as batteries not lasting as advertised or failing after a short period, and some products arriving defective. Delivery service also received mixed feedback, with complaints about delayed shipments, incorrect deliveries, and poor packaging, leading to frustration for some customers.

What people talk about most

Product

Customers consistently note ambiguous experiences with the product, with many praising its comfort and... See more

User experience

People report positive experiences with user experience, with many reviewers highlighting increased comfort... See more

Quality

Users describe ambiguous interactions with quality, with some reviewers praising the comfort, stability, and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some customers reporting positive experiences... See more

Reviews shaping this summary

Rated 4 out of 5 stars

As advertised, the extra weight of having the battery pack does afford a more comfortable experience. The shipping time was not too bad, however better packaging is needed. The box it came in was crus... See more

Rated 4 out of 5 stars

The comfort strap is definitely better than the original (what looked like some sort of undergarment strap), has greater battery life - that is a must. Also, the prescription lenses are a great idea f... See more

Rated 5 out of 5 stars

All the products you sell enhance the vr experience. The quality and price along with delivery time to Australia is excellent.

Company replied

Rated 5 out of 5 stars

the comfort is nice but the extra playtime is what sold me no more being tethered to a wall halfway thru a session


Company details

  1. Computer and Accessories Store

Written by the company

Since 2018, Nord Labs Gaming has been trusted & reliable as the go-to VR accessory brand.


Contact info

3.9

Great

TrustScore 4 out of 5

312 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 40% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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3.9

All reviews

(312)

37 reviews in the last 12 months

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Rated 1 out of 5 stars

🚨 Consumer Alert

🚨 Consumer Alert! 🚨

Before you click "Buy," let me share my experience and save you some regret.

This company claims their product boasts an extended 6-hour battery life. Sounds great, right? WRONG. The reality? It’s a complete letdown.

Now, let’s talk about their so-called "refund policy" (if you can even call it that). It’s practically non-existent. They conveniently ship from Canada, so if you’re unhappy and want to return the product, guess what? Shipping costs more than the product itself! You’re forced to keep it, even if it doesn’t work as promised.

This feels like a well-crafted overseas scam, and it’s NOT okay. If you don’t believe me, ask them about their refund policy—it’s a trap that goes against common consumer practices.

Here’s the kicker: You can get the same thing on Amazon for nearly half the price. Don’t fall for this overpriced, high-risk gamble.

Save your money. Save your peace of mind. Spread the word! 🚫

December 2, 2024
Unprompted review
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Rated 1 out of 5 stars

SCAMMERS - AVOID AT ALL COST!

Purchased prescription lenses for meta quest 3, at £49.99. There was only one product listed, it stated magnetic lenses. I received a cheap pair of plastic Chinese lenses, dropshipped directly from china. When I complained I was told I’d ordered the non magnetic version. They’ve now put the price up to £59.99 and are trying to claim I ordered the (conveniently now out of stock), non magnetic version, that are no longer on their website. There was never another option on their website, they have falsely advertised their lenses and sent me a completely different cheap rip off. Read the other reviews; all they do is dropship from china. Check Aliexpress and you will find the exact same products for much cheaper - do yourself a favour and order from there instead!

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

I've been using the Meta 3 with the…

I've been using the Meta 3 with the Acer shooting simulator. The reality is awesome. I use it to help with my drybfire practice and can honestly say that it has helped me improve my skills as since I started I have incr3ased my finishing from 49th ton25th to 11th and most recently 2nd.

November 18, 2024
Unprompted review
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Rated 5 out of 5 stars

I like the products I got from them,

I like the products I got from them,
Comfortable,
Modular,
Easy to use,
Provides a more lengthy vr session.

Glad I got the items.

Thanks.

P.s I don't remember the exact date on hand when I got them, so please ignore the date provided for the review.

October 20, 2024
Unprompted review
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Rated 4 out of 5 stars

Everything you need, has room for improvement

Everything you need for a power bank headstrap. It's a comfortable fit, easy adjustment and ergonomic. The only downsides are on medium brightness the power pack itself only lasts 2 hours and the strap can sometimes fall out of the slot you put it in. Other than that it's a pretty good product. 7/10

June 12, 2024
Unprompted review
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Rated 5 out of 5 stars

Nordquest does it right!!!

I absolutely LOVE my nordquest head strap system with the battery built in!!! I had another aftermarket head strap and was using a yoke style extra battery on my neck but saw the Nordquest setup and thought I would give it a try. It is SO comfortable and well balanced you don’t feel any extra weight. I love being able to play now for hours! Nordquest also sells a VR headset hard shell carring case that it all fits into perfectly. I am so happy with the products.

October 8, 2024
Unprompted review
Rated 5 out of 5 stars

So far it has been great

So far it has been great, the comfort strap with battery has done exactly as it has promised- extended play time and it has also balanced the weight. AND the price was OK. Hopefully it lasts a couple of years

September 26, 2024
Unprompted review
Rated 5 out of 5 stars

Can not complain about service

Package arrived exactly as they predicted,
No waiting around for to long, fast dispatch.
Headstrap battery is comfortable and very durable. Can’t complain. If I needed another I’d buy it from Nord

August 2, 2024
Unprompted review
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Rated 1 out of 5 stars

Horrible customer service And…

Horrible customer service And products. Charging stand didn’t last a month. Wouldn’t refund my money with postage because my disability prevented me from using the headset (didn’t know at time of purchase) so they wanted me to pay shipping which was much more than the refund I would’ve gotten so I had to bite the bullet. Didn’t even try returning the charging dock.

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Bravo

I had my doubts about purchasing prescription Lens and fitting them in my Quest 3 but the whole experience from Ordering, updates, delivery and fitting were a breeze.
Very pleased with my purchase and no longer have to wear my specs using the Quest 3

Thank you 🙏

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

Quest3 comfort Strap with battery works…

Quest3 comfort Strap with battery works very well. When initall i though i had an issue the company communication was really good and very fast responce. (BTW ended up there was no problem with the kit supplied).
I will buy from them going forward.

August 5, 2024
Unprompted review

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