Norfolk Designer Gardens Reviews 

Bits of damage on chairs but had been glued, so should be ok

We have recently taken delivery of the Kensington Teak Wood Outdoor Dining Set. The quality of the product far exceeded our expectations by some considerable margin and the delivery service went according to the agreed plan. We have nothing but praise for the Norfolk Designer team who were always helpful and courteous. In summary, a most welcome shopping experience. Well done and thank you

Delighted with the garden bench, it actually arrived sooner than expected. Fits together perfectly and really sturdy, it’s exactly what I wanted.

ordered on 19/05/2026 arrived before stated time of delivery date we were told to expect a a process time of 3 to 4 weeks on the website and email, as our gardens in a million pieces due to replacing a failed patio it didn't bother us ..... then we get a call from the transport company saying its going to be here on the 1st of june!!

nice quality HEAVY furniture but worth checking where the packing straps are where they have cut into the boxes during transit .... yet to open ours to check it

Really happy with the table, the fact there is a centre spot for the parasol for all lengths is perfect. Our previous table only had this option in the fully extended position.
The extensions are independent, so you can extend in a single direction or both. Would perhaps benefit from a retention clip, but so far not a problem.
Easy to assemble.
Delivered ahead of the predicted timescales - thank you!

I ordered a three seater bench I finally got it on the third attempt of delivery, the first time they forgot to put it on the delivery vehicle the second time I got four chairs snd a table the third attempt I finally got the bench which they had assembled leaving hammer marks where they had knocked in the dowels they promised me a bench cushion for the inconveniences I had experienced that never turned up I rang them and was told they would send one out needles to say I am not holding my breath. Yours disappointed, M J Reeves.

Delivery as scheduled and amazing dining set! Definitely recommend!

I had been searching for a while to find 25kg granite quadrants suitable for a Kettler cantilever parasol and eventualy came across this company (Kettler were unable to supply any). I saw that the reviews were on the whole positive and they had the slabs at a really good price with free delivery and perfect size. The site said 3-4 weeks delivery and they arrived on the fourth week. If I had any criticism it would be that I had no notice that they were being delivered until a phone call 5 mins before but fortunately I was home and the delivery chap was very polite and delivered with care even though it was over 30°on that day. The granite quadrants are great quality and look amazing. Really pleased all round.

Avoid this company. They are rude on the phone and tell lies!!!!!!

Joe delivered this item to my home in February and offered to put it together if I found it too much trouble. I finally got the bench together with the help of my son and husband and it's really fantastic. Heavy, solid and looks great. Joe had a coffee table on his van that matched so that still needs to be put together. It's all good quality. Can highly recommend.

Excellent customer service, communicative, helpful and love the product!
We bought the Westminster teak garden bench and we absolutely love it. It looks even better now that we have treated with Semco teak sealer.
Tory kindly assembled it for us before delivery as a gesture of good will as we had bought before.
Excellent service, thanks Tory.
Highly recommend Norfolk Designer Gardens!

Unfortunately my table and chairs were faulty, big split in the table and woodworm in the chairs. Promised replacement but 3 weeks later nothing.

Bought a Kingston bench. On the FAQs in reply to the question "is the furniture delivered assembled?" the answer given is "Yes absolutely every piece arrives fully assembled by our friendly delivery team....no tools, no stress, no flat pack frustration.."
The bench arrived flat packed on a large pallet. It took a whole afternoon to assemble with significant stress: I needed an electric drill, an 8mm bit, a 4lb lump hammer (as the mortice and tenon joints were very tight), some longer screws than those supplied (which were pathetic) and a small hammer for the dowels (which didn't fit properly). So very misleading to say "EVERY" piece arrives fully assembled.

High quality table and chairs. Table assembled by delivery driver in our garden.
Not particularly good communication from company about delivery details and I had to chase up several times.

The quality is good. After ordering the confirmation said could be months before delivery. Then had notification it would only be only days with a date specified . Brilliant but only 4 stars as it then turned up a day early with no notice. Luckily someone was in to accept and the delivery driver was really good

Good product but poor delivery- it was just dumped on drive by agrumpy unhelpful staff and its very heavy

Very fast delivery, company owner very helpful and friendly. Superb quality garden furniture.

Quick delivery, and first rate garden furniture set.

Heritage dining set is of good quality and looks great. However, delivery quoted as 7-14 working days, but order placed on 9th March and delivery finally took place on April 28th. I did receive one email saying delivery window was 7 - 13 April, but heard nothing more. Had to ring twice to find out what was actually going on, apparently problems at Lowestoft.

Website implies "light assembly required" but had a huge forklift pallet delivered on the drive which I was left to unpack with no assistance to even move the items close to desired location. Having said that, it's a great end result.