Norsegarde Reviews 

165
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, reviewers had a great experience with this company. Customers frequently praise the products, describing them as beautiful, well-crafted, and of good quality, often highlighting intricate details and unique designs. Many appreciate the excellent customer service, noting quick responses, helpfulness, and professional assistance in resolving issues. Reviewers also commend the fast delivery and well-packaged items, contributing to a positive overall experience. However, some customers also noted issues with product quality, such as items breaking, cheap-looking materials, rough edges, or products not matching expectations. A few other people also felt that delivery could be slow, with some experiencing long shipping times, tracking problems, or even not receiving their orders. Additionally, some mentioned concerns about product fit, such as items being too small or having sharp elements.

What people talk about most

Product

Consumers find product to be positive, with many expressing extreme happiness with the appearance and quality... See more

Quality

Customers generally express satisfaction with the quality of items, often describing them as beautiful,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many praising the ease of ordering, prompt... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many praising fast shipping and quick... See more

Customer service

People report positive experiences with customer service, highlighting its exceptional quality and quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Customer service was great at resolving an incorrect item being sent and replaced it free of charge. Lovely products and decent quality, only a star less as the jewellery arrives in a nice custom bag... See more

Rated 4 out of 5 stars

I am very appreciative of the crucifix figure, it is a very fine piece. The leather chain is also fine. However, two days after I had received the necklace I was wearing it and it broke. I went to a j... See more

Rated 3 out of 5 stars

The pendant itself looks nice and is supposedly sterling silver, but the chain is just a cheap looking stainless steel one. It was shipped from China and honestly doesn’t feel remotely worth the £65+... See more

Rated 5 out of 5 stars

I got the Fenrir Sun eater ring and a Necklace with Dagger like pendant and a white gem stone (don't remember the name). I got bith of them as a Bithday Gift for my Parents, both were absolutely incre... See more



Contact info

4.0

Great

TrustScore 4 out of 5

165 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 53% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(165)

75 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Celtic Raven Torc Bracelet

I am overall satisfied with the bracelet. The delivery was fast. The only thing that prevents me from putting 5 stars is the fact that feathers on ravens’ heads were too sharp and I cut myself with them. Had to find a jeweller that fixed them.
When time comes would definitely order from this vendor again.

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

Something UNIQUE in a Man's bracelet

LOVE the product, Jormungandr Scale bracelet. Lovely weight and very attractive Men's bracelet.
A very distinctive piece of jewellery. Already had some great compliments on it, not many in Australia
Service was quick and very arrived well packaged. Thank you

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Very good products and top customer…

Very good products and top customer service, they respond right away and are highly recommended, ordered the wrong size but they sorted it out and sent me the correct size, well packaged and nice finish on the products

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

The best Customer Service I have ever had

The best Customer Service I have ever had to deal with, they responded almost immediately and helped without making a big deal out of it. I definitely recommend their products as well because they are of very high quality!

February 4, 2026
Unprompted review
Rated 2 out of 5 stars

Purchased both a 28in silver chain and…

Purchased both a 28in silver chain and a silver raven head torque bracelet. First off both came in packages with Chinese labels on them. Somehow the tracking came from Canada. Are they Canadian based?
The chain feels cheap. Like rough edges around the fittings that scrape your neck. For a $120 chain, I expect better.
The silver raven head bracelet- it’s definitely not hand made or forged. It’s cast, poured metal into a mold. It’s a solid piece, but there are rough edges. I feel like if I adjust it too much the metal will become brittle and snap.
The ravens beaks are sharp enough to cut through a layer of skin or two. The underside of the ravens heads tend to dig in to my skin a bit. Not huge, but for $250 bucks I expect better.
Overall do not recommend.
Two stars for sending actual silver.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Mart’s opinion

Ordering was simple,and the product looked great in the picture.On receiving it,iwas not disappointed.It was a gift and the person who got it was over the moon!!.Well packaged and a lovely item.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Excellently Crafted

My Helm of Awe Signet Ring - Stainless Steel is exactly what is advertised. Excellently crafted, perfect fit. Very happy with this product. This is my second purchase from Norsegarde and the same both time, great experience with products purchased, shipping very quick to Australia.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

I highly recommend Norsegarde

I highly recommend Norsegarde, they have a great selection of good quality gifts. Their service was fantastic and my order arrived promptly and quickly. It was well packaged and undamaged. I'd bought the wolf fang pendant as a gift for my Grandson and he loves it and he said that it was his favourite!!!

December 9, 2025
Unprompted review
Rated 1 out of 5 stars

Be very careful of this company!

Be very careful of this company!
Bought a bracelet from them for christmas, it was stuck in China for around 8 days. Tried to contact the customer service then and they were incredibly unhelpful.
Then it says it was delivered, it was not. So i contacted them again, after about a week of back and forth they were still incredibly unhelpful.
I wrote a review on their site and of course they took it down.
Please be careful, i'm unsure if this company is legit.

December 30, 2025
Unprompted review
Norsegarde logo

Reply from Norsegarde

Hello, thank you for your feedback, and we’re sorry for the frustration this situation has caused.

Your order was shipped promptly, and Royal Mail’s tracking shows it was delivered on 24 December, including a delivery photo to your mailbox and a GPS-confirmed location. Delivery took 11 days during the Christmas period, which is within typical expectations at that time of year.

When an item is marked as delivered, it is no longer considered in transit. If you believe there may have been an issue with the delivery (for example, a misdelivery), we recommend contacting Royal Mail as soon as possible, as the parcel was shown as delivered alongside other mail items directed to your address.

Please note that neither we nor Royal Mail can be held responsible for the theft of any items within a household after delivery has been completed. However, despite the proof of delivery provided by Royal Mail, we have offered to resend the order as a goodwill gesture. Unfortunately, a refund is not possible in this situation.

We would also like to clarify that we do not remove customer reviews from our website. Your review remains visible, along with our response, on the relevant product page.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look