Norsegarde Reviews 

168
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their beautiful, well-crafted designs and high quality, often noting intricate details and a substantial feel. Many people also highlight the exceptional customer service, appreciating the quick responses, professionalism, and helpfulness in resolving issues. However, some people experienced significant delays with delivery, with items taking over a month to arrive or not being received at all. A few other people also felt that product quality was inconsistent, citing issues like items breaking quickly, cheap-feeling chains, or manufacturing flaws such as sharp edges and bent components.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, craftsmanship, and design, with many expressing... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the superb craftsmanship,... See more

Order

Reviewers mention ambiguous feedback about order, with some customers expressing satisfaction with the... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers praising fast shipping and quick... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the exceptional and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Customer service was great at resolving an incorrect item being sent and replaced it free of charge. Lovely products and decent quality, only a star less as the jewellery arrives in a nice custom bag... See more

Rated 4 out of 5 stars

I am very appreciative of the crucifix figure, it is a very fine piece. The leather chain is also fine. However, two days after I had received the necklace I was wearing it and it broke. I went to a j... See more

Rated 5 out of 5 stars

My Helm of Awe Signet Ring - Stainless Steel is exactly what is advertised. Excellently crafted, perfect fit. Very happy with this product. This is my second purchase from Norsegarde and the same both... See more

Rated 5 out of 5 stars

I got the Fenrir Sun eater ring and a Necklace with Dagger like pendant and a white gem stone (don't remember the name). I got bith of them as a Bithday Gift for my Parents, both were absolutely incre... See more



Contact info

4.0

Great

TrustScore 4 out of 5

168 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 53% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.0

All reviews

(168)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Warranty

Sorry to give one star, but the six months warranty policy on expensive jewelery isn't good service.
The silver bracelet just fell apart and they claim there's nothing for them to do.
Considering it's quite an expensive piece and it's already broken within two years.

Other than that, the shipping was quick and all...

August 13, 2021
Unprompted review
Rated 5 out of 5 stars

Exactly as expected!

Bought a couple pieces from here, the Vegvisir rune ring and Fenrir arm ring, both outstanding quality and brilliant delivery! Can't fault the prices too!

April 17, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend norsegarde

Highly recommend norsegarde, I’m really pleased with my silver Thor’s hammer, which came in a little wooden box with vikings written on the top. Arrived in good time and can be tracked all the way.

March 21, 2021
Unprompted review
Rated 5 out of 5 stars

Norsegarde is a brilliant company…

Norsegarde is a brilliant company excellent communication with Alex and all of my viking silver was perfect really well made and turned up in a wooden viking boxes the prices was very good to as I got them in there sale over Christmas the delivery was about 15/20 days for 7 items to arrive to England I would definitely recommend 5 stars.

January 20, 2021
Unprompted review
Rated 5 out of 5 stars

Norsegarde

Delivery took 21 days to Czech Republic, the package was fine, received the product I ordered. 100% satisfaction

October 29, 2020
Unprompted review
Rated 5 out of 5 stars

Good quality, good costumer service

Got in contact with Alex after the order was send but the tracking code didn't seem to be working. Turns out the order was being send on my way and it was just the tracking website that seemed to have a problem with my code. Order took about 20 days to arrive but with free worldwide shipping that's really not something I can complain about. Product quality was great and their sterling silver product come in a nice little wooden box with a little pouch.

January 23, 2020
Unprompted review
Show reviews in all languages. (168 reviews)

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