Nous made switching my energy provider incredibly quick and hassle free. They found me a much better deal and I’m now saving a huge chunk of money every month. The whole process was simple and they ke... See more
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Company details
Written by the company
We're helping households get smart and stay vigilant to the cost-of-living crisis.
Contact info
Farringdon, EC1R 3BW, London, United Kingdom
- support@nous.co
- nous.co
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Replied to 87% of negative reviews
Typically replies within 1 week
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I came across this on an Instagram ad
I came across this on an Instagram ad. I swiped up and read all the testimonials. I did my first switch for gas and electricity and it was easier than any switch I’ve done before…I literally did nothing, it was all taken care of and all I had to do was give the go ahead. I’m on to my next switch which will be my broadband service so hopefully more savings to come. If you’re in doubt about this….dont be
I’m more than happy with the savings…
I’m more than happy with the savings Nous got for me saving me over £250 If your thinking about changing suppliers I highly recommend Nous 💯 %
Couldn’t recommend this company more…
Couldn’t recommend this company more (and I have done to all my friends)… they make everything so easy. With just one message to Nous via WhatsApp, they had my broadband switched over in no time and did all the organising for me, saving me almost £30 on my broadband. They have done the same with my gas/electric. Super helpful and excellent customer service. Thanks for making things a little easier!
Process was quick and easy
Process was quick and easy, a few teething issues logging in but all sorted now and saved me over £300
Really easy company to deal with
Really easy company to deal with, does all the hard work for you and good communication
Best decision I have made
Best decision I have made, this was so easy and unbelievable. I am really happy I use Nous to sort my bills and start saving ☺️
First saving they made for Gas/Electric…
First saving they made for Gas/Electric resulted in me paying @£30 more a month but over the year cheaper!! So a little disappointed after everyone’s positive feedback.

Reply from Nous
Great service.
Great service.. changed my gas and electric tariff and I’m saving £161.00 a year. Definitely check Nous out.
Excellent easy to use service saving…
Excellent easy to use service saving £240 a yr already with gas/elec tariff switch
Good customer servicec
Nous is an excellent service
Nous is an excellent service: easy to use with big rewards. It has saved me a huge amount of money already. Customer service is fast and efficient with a real person getting back to any queries quickly.
Easy and simple process
Such a simple process with everything taken care of for me and a huge saving made of over £200 this year
Swapped mobile provider
Swapped mobile provider. Saved money and was straight forward as Nous took care of the process.
Hmmm Nous..
Hmmm Nous... so they have been helpful in securing deals and they have set it all up for me which was helpful... unfortunately they set up payments from the wrong bank account, having never asked what bank account I wanted my bills paid out of, causing me a major headache I've still not had time to fix. Sometimes it is hard to keep track of what they are doing and changing if I dont have time to check in. Overall, apart from the bank account screw up, I'd say it was a good service. They just need to get more input and consent from the user in order to function well

Reply from Nous
Simple and easy!
Everything done for me - super simple process. Great communication. Would recommend!
Communication is brilliant- swift and…
Communication is brilliant- swift and efficient. Some snags with two Internet providers bring switched to at once, but quickly sorted and money saved. Will use again.
Brilliant
Brilliant. Easy and smooth. Great communication and switching to new product as well as cancelling old provider :) would recommend!!
Nous sits in the background and quietly…
Nous sits in the background and quietly deals with those recurring perplexing tariff renewals that keep re-occurring. It saves a quite a bit of stress, time and money. I would recommend to anyone who is fed up with this cycle of tariff renewals.
Awful- do not use
Awful- do not use. They offered £5 for signing up. The sign up process if long and invasive including access to your email and bank account details. I completed the sign up and didn't receive the £5. I messaged them and they said the offer was withdrawn- although I can see other people received the £5 in the last 24 hours so that seems like it isn't true. I asked to make a formal complaint and thought it would actually be investigated but just received a message back saying too bad and the complaint was closed. No investigation at all.

Reply from Nous
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