Novarihome Reviews 80

TrustScore 1 out of 5

1.2

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the products, often finding them useless, not as advertised, or of poor quality. People also encountered numerous issues with their orders, including receiving incorrect quantities, unexpected charges, and unexpected memberships. A significant number of consumers were unhappy with the return policy, citing difficulties in the process and the requirement to ship items back to China at their own expense. This often made the cost of return shipping nearly as much as the product itself. Consequently, many struggled to obtain refunds, with some being offered only partial amounts or no refund at all. The pricing was also a point of contention, with customers reporting hidden charges and inflated costs for what they received.

What people talk about most

Product

Consumers consistently express strong dissatisfaction with the product. Many reviewers describe the items as... See more

Order

People report negative experiences with order. Many customers describe being charged for multiple items when... See more

Return policy

Reviewers highlight negative aspects of the return policy. Many customers report difficulties with returns,... See more

Refund

Reviewers express significant dissatisfaction with the refund process. Many customers report difficulties... See more

Price

Users describe negative interactions with price, frequently reporting unexpected and hidden charges. Many... See more

Based on these reviews

Rated 1 out of 5 stars

Product, 1x Vision Pro, is absolutely useless. Worse, this China crap company requires customers to pay international return shipping to China to claim their warranty refund, even though their cust... See more

Rated 1 out of 5 stars

ORDER #25172 Is the number of the order I placed for a set of Eyeglasses with new innovative vario lenses, $68.00. I received the order confirmation but this indicated 7 pairs of glasses plus ship... See more

Rated 1 out of 5 stars

DO NOT DEAL WITH THIS COMPANY. Upon browsing their advertisements they stole my PayPal information and placed an order that I did not authorize. They now will not send me a shipping label to retur... See more

Rated 1 out of 5 stars

These people are very polite SCAM artists. I bought their "special reading glasses, which were bogus. I was sent 4 and had ordered one. I was promised a return authorization that I never got. After co... See more



Contact info

1.2

Bad

TrustScore 1 out of 5

80 reviews

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Rated 1 out of 5 stars

Giving 1 star because 0 isn't an option

I wasted $39USD confirming what I suspected to be a scam related to 'novari Vision Pro' glasses. They absolutely did not do as advertised. They did, however, function as pure magnification glasses, similar to something you'd see at a pharmacy or service station. Giving 1 star because 0 isn't an option

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Minus a star this is a Scam

Minus a star this is a Scam! I can not believe this place can still be in business. Like all of you I ordered 1 pair of glasses, but was charged for 4 plus fast track shipping 🤔. I refuse to pay the cost to ship back to China! I also emailed them immediately after checkout because I was over charged, which they claim was my fault. I never received an invoice or paperwork! Something needs to be done so others don’t get scammed like the rest of us!🤬

November 5, 2025
Unprompted review
Rated 1 out of 5 stars

Bought the Vision One v2 glasses off an…

Bought the Vision One v2 glasses off an add on Facebook. Claimed amazing things - can adjust for every vision deficiency (I know - all too good to be true) but I checked the return policy. Claimed to be no-questions asked 100% guarantee. Got them in about 2 weeks. Tried them on and my vision was actually worse than without them. Found something online that said try them for 60 days before you try to return. So I set my calendar reminder. Sent my request for refund after the 60 days. Now they are just doing emails asking for more and more info…. Came here and saw everyone else’s experience so I’m just writing it up to experience before they try to get me to spend more $$ to ship to China. I did use PayPal - so hope that might help prevent unauthorized charges. STAY AWAY FROM THESE OFFERS - THEY ARE JUST SCAMS!

October 4, 2025
Unprompted review
Rated 1 out of 5 stars

I was crazy to think this was a good…

I was crazy to think this was a good product. This is a rip off. The best way to help is to have this company removed or banned from selling stuff that is no good and useless. Which seems to be a lot of stuff. I will not be fooled again. I did not read the reviews so this one is on me. Then they have guidelines on what to say. 🤣

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

Product Fraud .. Scam

Product lens is basically a clear piece of plastic. Return policy a scam as well. Purchase price included shipping. To ship them back costs more than the product. TOTAL SCAM

November 17, 2025
Unprompted review
Rated 1 out of 5 stars

These very poorly designed plastic…

These very poorly designed plastic eyewear are total bullshit. They are horrible. This is a scam, and it could even harm your vision if worn for long durations. China, in general, is a disreputable place to buy anything. Phuck that country!

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

Not what was advertised Scam alert

Arrived today. Nothing more than reading glasses. Total scam as far as adjusting to see anything. I can read nothing with them, only have magnification for distance. Very disappointing. Should have know. It was a scam

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

I am very disappointed

I am very disappointed with my purchase. Was not as described and cheaply made. On top of the initial payment of $97.98 to which was understood to be final cost. Next month they billed me another $49 and some change. Don't be fooled like us always read the reviews before making a purchase.

November 6, 2025
Unprompted review
Rated 1 out of 5 stars

THIS COMPANY AND ITS PRODUCTS ARE A…

THIS COMPANY AND ITS PRODUCTS ARE A TOTAL SCAM. HAVING READ MOST OF THE REVIEWS POSTED I TOTALLY AGREE WITH THEM ALL...NOTHING GOOD WITH RESPECT TO THIS COMPANY & JUNK THEY SELL. SORRY I DID NOT SEE THE REVIEWS BEFORE MAKING THE ORDER.

December 3, 2025
Unprompted review
Rated 1 out of 5 stars

Novari scam business July 2025 to Present

I ordered a pair of glasses that were advertised as having the ability to see distance and also read. However when I clicked on go to checkout, apparently I added another item to my order. In trying to cancel additional items, the order went through. I contacted the company immediately to cancel, but she (Anna) sent me an email response that they were busy and will respond in 2 days. When she did respond, I was informed that my order was shipped, even though I cancelled the additional item before it was shipped (it wasn’t actually shipped just a label). I was told that I could return it. When I asked for a label to return it, she wouldn’t give me one and said that business was too small. I was told that I had to send it back myself and gave me an address in China; I had to pay for it. I also sent her the tracking number she requested. Now it’s four months later (also several emails later) she claims the items I returned were not received in the factory, but rest assured I will receive my refund when it’s received.I believe I’ve been scammed; apparently others too.

July 15, 2025
Unprompted review
Rated 1 out of 5 stars

Can't get no response on address for…

Can't get no response on address for returning item.Always excuse. Turned mine over to Attorney. Didn't ask for membership and my order sucks.Cant see out of glasses and can't get address. Maybe my Attorney can.

November 11, 2025
Unprompted review
Rated 1 out of 5 stars

Very bad product

Very bad product, the company is not giving me my money back , it told me to pay for ghe shipment although the product they send was the Wong one. And then they stop email me and I'm left having oaid for somthing that is rabish

November 19, 2025
Unprompted review
Rated 1 out of 5 stars

Don't deal with this company!

As mentioned by another recent purchaser of the dog toy ball that you flatten out & then it pops back into a ball shape, the product is pretty worthless. Unless you train your dog to jump on the ball very hard to flatten it, you'll have to do it every time. Our dogs were totally uninterested in it. To process the return you have to jump through multiple hoops. After my 1st email requesting a refund, they replied by asking for my name, email address(duh!) & order #. That was all in the 1st email. Then they asked for a reason for the return. Now they've asked for a photo of the item & the problem with it. "Duh"-already said why, & they know what the item is from the order#. But I sent a photo. Let's see what's the next hoop I have to jump through.
Ok, chapter 2 of the return process: as another person noted, the product has to be returned to CHINA!! Even though it was shipped from Hialeah, FL. Obviously, I will not be paying probably 4-5 times in shipping costs over what I paid for this junk product. Lesson learned-check reviews before you order from unknown scammers like this.

November 17, 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent advertising & return policy

I have an email saying I have 180 days to return the crappy dog toy that my high drive GSD's were not interested in. After about 20 tries the suction cup does not hold. THen they said 3 days after delivery only & now are trying to claim that I destroyed it because I said "squashed" which is what you need to do to make it a disk. They are a total fraud. Will look here next time I order something online.

November 10, 2025
Unprompted review
Rated 1 out of 5 stars

Novari Home Glasses Scam

The glasses are a scam. They do not improve vision in any way in fact my vision is better without the glasses. Do not buy. They offered me a full refund but I would have to pay return postage and make a false declaration re the value.

November 5, 2025
Unprompted review
Rated 1 out of 5 stars

Buyer beware

I could not see through the glasses so I tried to return them. They sold them to me, they delivered them to me, but they wanted me to send them a picture of the glasses before they would refund my money. I took a couple of pictures on my cell phone and sent them to them as they asked. They could not open the picture. I had a friend take a picture and send to them with my order number and name on it, they still could not open the picture. This is their way to not refund any money. Do not buy from this company!!

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute total scam

I ordered 1 pair of glasses which in hindsight was the biggest mistake ever. I check my email confirmation and it appeared I have seven pairs on the way. (@ $380 NZD). I made immediate contact and was told these could be returned for a full credit. Quite ironic how I ordered them from USA but the return address is to China which set me back another $35. Long story short it appears the glasses have being held by customs China since the beginning of September. I have made numerous attempts to get Novari Home to contact their supplier (most likely Temu) and reach out to China Post. Not a chance. So I am now over $400 out of pocket and with no glasses. These people are complete scammers so I would like this review shared far and wide. Please everyone do not get sucked in like I did because the chances of you ever seeing a refund are zero. I will be taking this matter further.

August 25, 2025
Unprompted review

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