A pioneering system. When it came to looking for an AMS to support our trucking insurance agency, I was very disappointed to find that there were no tailored options. The only options were other sys... See more
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I really think the system has everything that an agent who primarily writes commercial trucking needs except the accounting. That part of it is very confusing and should be streamlined. I would a... See more
Too many OOPS!! when I'm trying to make necessary changes to update policies. Most of the time it duplicates policies and/or clients which ends up making reports look super messy. Other than that,... See more
Company replied
NowCerts has been an essential tool to agency. Life having another staff member, all data is organized easy to find....it's like an agency survival guide. The certificate of insurance are quick and... See more
Company details
Written by the company
At NowCerts, we understand the importance of flexibility in the digital age. That's why we're proud to offer AMS software that is not only browser-based for easy access but also Mac-compatible for seamless integration into your existing tech ecosystem. Partnerships with leading companies for seamless communication and data transfer (Automate365, Accord, InsuredMine, Gravity Certs, ePayPolicy, Aureus Analytics). A robust knowledge base and support team to help with any problems or quest.
Contact info
3492 Long Prairie Rd #150, 75022, Flower Mound, United States
- 801 999 0550
- Info@nowcerts.com
- nowcerts.com
4.1
Great
99 reviews
Hasn’t replied to negative reviews
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Excellent sistem.
October 26, 2017
Unprompted review
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I chose Nowcerts for it's simplicity as …
I chose Nowcerts for it's simplicity as I began my small commercial agency. I have been very happy with their service.
October 26, 2017
Unprompted review
A pioneering system
A pioneering system. When it came to looking for an AMS to support our trucking insurance agency, I was very disappointed to find that there were no tailored options. The only options were other systems at outrageous prices. Nowcerts has helped us get better organized and has become a selling point when selling. Overall, I am satisfied with the performance, and I look forward to future improvements to the platform.
October 26, 2017
Unprompted review
Makes my day easier...
October 26, 2017
Unprompted review
Some things work well but there is …
Some things work well but there is great room for improvement. Categories need to be added and other things we need access to in order to update or keep records current
October 26, 2017
Unprompted review
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No history tab on this system
No history tab on this system. Every thing you need to do you have to go through way to many screens to get to it. Time consuming. It takes a lot more time to use than our old system.
October 26, 2017
Unprompted review
Reply from Nowcerts
Hi Susan,
Thank you for taking the time to post a review!
Nowcerts does have a history tab. Our cloud based platform is backed by a very powerful database engine. If anything, we collect too much data :-) So, in each Insured or Policy page, there is a tab called "Activity History. In that tab you can find all related activity for this object: Tasks, Emails, System messages, Notes, Claims, Appointments, Service Requests, etc
I hope this helps. Please use the "Submit Agency Service Request" option to send us any feedback or suggestions for improvements. We genuinely LOVE getting suggestions from our clients. This is how we continuously improve the platform towards our goal of building the best AMS on the market. Thank you!
Kayden
It has been a really great experience
It has been a really great experience. This is our second purchased Agency Management System (AMS) within the last 10 years. By far, this has been the most intuitive and resourceful tool to help us manage our client documents and processing. We recommend to any agency looking for an AMS.
October 26, 2017
Unprompted review
We love Nowcerts!
We love Nowcerts! The team is easy to work with and always has great solutions.
October 26, 2017
Unprompted review
Excellent software
Excellent software. Very flexible. The support is immediate and very helpful. We are glad to have been referred to this software and team by a trusted friend in the insurance industry. Bravo to the team at Nowcerts.com!
October 25, 2017
Unprompted review
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Nowcerts is Great
Nowcerts has been great for my agency. Really easy to work with and willing to make changes if something needs to be tweaked in order to fit our needs. Peter is always available and quick to help. I am very glad to have found Nowcerts.
October 25, 2017
Unprompted review
Great system with tons of features at a …
Great system with tons of features at a very reasonable price. CS is good, could be better.
October 25, 2017
Unprompted review
Now certs is affordable agency …
Now certs is affordable agency management system .. i like very much and they are always there if we need them .
October 25, 2017
Unprompted review
Too many ups showing up all everyday
Too many ups showing up all everyday. I really hate it because I have to do everything again, and then we have duplicated information
October 25, 2017
Unprompted review
Reply from Nowcerts
Greetings Saray,
Thank you for your honest review!
I am very sorry to hear about your negative experience with the Nowcerts platform. Given that the majority of our users do not experience similar problems, I suspect that this is a localized issue that we can quickly diagnose and fix. It may have to do with set up or the quality of your internet connection. Given that another user from your agency has similar complaints, I am inclined to think that it is the latter (unreliable internet connection). I have contacted your agency principals to help us diagnose the problem and fix it as quickly as we can.
Regards,
Peter Germanov
Head of Product Development
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Excellent tool
Excellent tool, very complete, sometimes it feels slow at consulting the info...
October 25, 2017
Unprompted review
Versatile
Versatile! Easy to learn. Great response on IT issues. Affordable.
October 25, 2017
Unprompted review
GREAT SERVICE AND ENJOY USING THIS …
GREAT SERVICE AND ENJOY USING THIS PROGRAM FOR THE AGENCY!
October 25, 2017
Unprompted review
great software pretty happy with it
October 25, 2017
Unprompted review
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Reply from Nowcerts
Greetings Juan Pablo,
Thank you for your honest review!
I am sincerely sorry to learn about you negative experience with Nowcerts. I am a little surprised to see that two users from your agency are reporting the same issues. Your agency has been with Nowcerts for a long time and we have a great rapport with the agency management. I suspect it is an isolated technical or connectivity issue. We are 100% web based platform and performance depends heavily on the quality of your internet connection. I have contacted your agency principal to try and find a solution to the issues so, we can bring your experience on par with the vast majority of our other users who are very happy with the platform.
Regards,
-Peter Germanov
Head of Product Development
It is constantly having issues
It is constantly having issues! It doesn't always deliver the faxes sent. It is slow, and not very reliable. The page goes down often specially when most needed.
October 25, 2017
Unprompted review
Reply from Nowcerts
Greetings Marcia,
I am sincerely sorry to learn about you negative experience with Nowcerts. I am a little surprised to see that two users from your agency are reporting the same issues. You are one of our earliest clients and we have a great rapport with the agency management. I suspect it is a set up or connectivity issue. We are 100% web based platform and performance depends on the quality of your internet connection. I have contacted your agency principal to try an resolve the issues and bring your experience on par with the vast majority of our other users. Thank you for your honest review!
Regards,
-Peter Germanov
Head of Product Development
Too many OOPS!
Too many OOPS!! when I'm trying to make necessary changes to update policies. Most of the time it duplicates policies and/or clients which ends up making reports look super messy.
Other than that, I guess it's ok.
October 25, 2017
Unprompted review
Reply from Nowcerts
Greetings Idaliz,
Thank you for your honest review!
I am very sorry to hear about your negative experience with the Nowcerts platform. Given that the majority of our users do not experience similar problems, I suspect that this is a localized issue that we can quickly diagnose and fix. It may have to do with set up or the quality of your internet connection. Given that another user from your agency has similar complaints, I am inclined to think that it is the latter (unreliable internet connection). Nowcerts is a 100 percent cloud based system. So, the quality of your internet connection is critical to how the system performs. We do not require a lot of bandwidth but it helps to be stable and reliable. I have contacted your agency principals to help us diagnose the problem and fix it as quickly as we can so you can experience the same level of performance and satisfaction as the overwhelming majority of our users. I will personally contact you when the issues have been resolved.
Regards,
Peter Germanov
Head of Product Development
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