NUACOM Reviews 

405
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and professional staff, who are eager to assist and provide excellent support throughout the entire process. Many people highlight the exceptional customer service, noting the team's responsiveness and dedication to resolving issues quickly and efficiently. The user experience is frequently described as seamless and easy, from initial setup to daily use, with many appreciating the smooth onboarding process and quick implementation. Reviewers also commend the prompt response times and clear communication, ensuring a straightforward transition and immediate functionality for their services.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, patience, and... See more

User experience

Users describe positive interactions with user experience, highlighting that the entire process from initial... See more

Service

Consumers find service to be positive, with many describing it as impressive, excellent, and brilliant... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness, patience, and... See more

Response time

Reviewers highlight positive aspects of response time, with many customers impressed by the speed of account... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Vaibhav understood exactly what we needed from Nuacom re call answering, diverting calls and calls from app. We were set up in no time and all working fine. Vaibhav also made suggestions about how Nua... See more

Rated 5 out of 5 stars

The entire process from start to finish was exceptional. The sales agent walked us through everything, we then signed the contracts and within a week we had the new phones and were onboarded. Excellen... See more

Rated 5 out of 5 stars

Very helpful staff and eager to help solve any issues as quickly as possible. Basic handset is super and very quick to install. Only starting out with them but really looking forward to a long workin... See more

Rated 5 out of 5 stars

I recently switched to Nuacom. My previous provider had poor call quality on my landline. Nuacom helped me with numerous changes and tweaks with my new set up until I was completely satisfied. They we... See more


Company details

  1. Phone and Internet Service

Written by the company

We provide reliable and innovative IP phone systems for businesses of all sizes. The service is based on new technology, robust platform, cutting edge features and professional support. Switching to our service, businesses reduce the price of their phone bills by around 50%. High-quality handsets and a wide range of desktop and mobile apps are also provided, to increase the efficiency of your business communication.


Contact info

4.9

Excellent

TrustScore 5 out of 5

405 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(405)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

We are delighted here in the gallery…

We are delighted here in the gallery with our new phone system, the onboarding information and set up instructions were really fast and easy to manage.
A very cost effective solution for our small business.
Thank you to
Vaibhav for all your help.

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

Nuacom easy setup, great support

Nuacom provided immediate support in setting up our company phone line, making the process quick and seamless. Their team ensured everything was up and running smoothly, and the next-day training support was helpful in bringing us up to speed on how to navigate the system with confidence.

Overall, great service, excellent support, and a very competitive price. Would highly recommend to any business looking for a reliable phone system!

March 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Onboarding with Nuacom

Onboarding this morning with Vaibhav was straight forward and quick. All my questions were answered directly and clearly. I was reassured that Viabhav says he'll be available for any issues that may arise as we get used to our new system. I was also provided with a link to the Knowledge Base which seems easy to navigate at first glance.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Support and Service from NUACOM!

We just had our meeting, and we found it to be incredibly helpful! The team provided us with all the assistance we needed, addressing every question we had with clarity and professionalism. Their support made a significant difference in helping us navigate our concerns with ease. We have always had a fantastic experience with NUACOM’s customer service, and this meeting reaffirmed why we continue to trust and rely on them. A special thanks to Vaibhav Sharma, who went above and beyond to guide us through every issue and ensure that everything was resolved smoothly. We truly appreciate the outstanding support and look forward to continuing our partnership with NUACOM!

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

Very quick and flexible help

Very quick and flexible help. I can highly recommend the support team of Nuacom. In finding the best solutions for your sales team it is always great to have a personal support agent as Vaibhav Sharma who helped us quickly and in a very professional and friendly way. Have a 5-star Thank You!

March 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Exceeding expectations

It was a simple logical process. The equipment is plug and play. The technical configuration was expertly supported by Vaibhav.
Training on the system was carried out promptly and a time convenient to us.
All in all changing over was simple and not the headache I anticipated! Great team in Nuacom.

February 26, 2025
Unprompted review
Rated 5 out of 5 stars

Tried a lot of providers but

Tried a lot of providers but, none were as competitive as Nuacom.
Got set up and running very quickly with great backup from the Nuacom staff who could not be more helpful.
Delighted with the switch to voip phones 10++

February 26, 2025
Unprompted review
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Rated 5 out of 5 stars

Nuacom provided an excellent experience…

Nuacom provided an excellent experience from installation to support. The setup was smooth and efficient, and their team was incredibly helpful throughout the process. A special thanks to James Hawking and Heather Cunningham for their outstanding assistance—they were professional, knowledgeable, and made everything seamless. Highly recommend Nuacom for their top-notch service!

February 17, 2025
Rated 5 out of 5 stars

Easy to use

Easy to use, modern system and helpful team for support when i need it. simple!

February 19, 2025
Unprompted review

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