Nu Age Heating & Interiors Ltd Reviews 191

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's friendliness, helpfulness, and professionalism. Many people appreciate the high quality of work, whether for repairs, installations, or servicing, noting the efficiency and thoroughness of the engineers. The booking process is frequently described as smooth and quick, with consumers also finding the pricing to be reasonable and transparent. However, some customers also noted a minor drawback regarding not receiving set timing for appointments beforehand.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the professionalism and efficiency of... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Quality

Clients share positive opinions on quality, consistently praising the high standard of work and attention to... See more

Booking process

People report positive experiences with the booking process. Customers found it super easy to book, with some... See more

Price

Customers consistently note positive experiences with price. Many reviewers found the prices very reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had leaking pipes in an awkward place behind the boiler. Mac did a thorough job with the initial leak detection and was excellent at explaining what he was doing etc. The decorator who did the restora... See more

Rated 5 out of 5 stars

Good communication during the booking phase. Arrived at time planned and carried out the work and boiler service efficiently. Happy to answer any of my questions and left the house clean and tidy... See more

Rated 5 out of 5 stars

Nu Age were so helpful with my boiler installation! They were able to provide a really quick quote with different options for pricing. Once approved, they acted quickly in booking this in so that I... See more

Rated 5 out of 5 stars

The response to the enquiry by the office was rapid. The point of contact in the office was very clear, professional and friendly about the process which was very reassuring. Time and date for the eng... See more


Company details

  1. Boiler and Heating Service

Written by the company

With over 15 years experience, Nu Age Heating & Interiors Ltd is a local business built on values of hard work & great service. Led by solid experience and technical expertise, our pride in tidy work and timely completion will put you at ease when undergoing domestic projects or general maintenance work. Our services include boiler & full central heating installation, bathroom renovations, breakdown repair and servicing of gas appliances, drainage and a wide array of general plumbing. We thrive off customer satisfaction and our service is flawless. Don't believe us? Only one way to find out! We cater for all your plumbing, heating & gas works and we absolutely love doing so!


Contact info

4.9

Excellent

TrustScore 5 out of 5

191 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a leak over the bank holiday…

Had a leak over the bank holiday weekend, and Sara who I spoke to was fantastic and organised a call out quickly.
Will came out, and found the problem quickly and sorted it for us. Was fantastic even with 2 kids running around. Highly recommend the service from the team.
Also really well priced for the service

May 5, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Extremely pleased with the entire…

Extremely pleased with the entire process from getting a quote to completing the job. Friendly and helpful staff, and definitely a good quality job done.
Thanks so much for the help

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

Extremely friendly, professional and knowledgeable. Very accommodating and considerate. The attending team were absolutely brilliant, very pleased with the work done.

April 28, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Boiler service

Boiler service, booked well in advance, arrived within allocated time slot, courteous engineer who, left to get on with the job, did so within a realistic timescale, leaving the job clean and tidy. Used this firm before and will again in the future.

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

Well Done Nu-Age

Had my new Bosch boiler fitted 2022, had a very good experience with the team that fitted it, had the boiler serviced yearly in 23 and 24, April comes and the boiler starts losing pressure, rung Nu Age Tuesday and the fitter came the next day Wednesday, Excellent customer response, Well done

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

Professional Service

On time to the minute. Engineer was very friendly and proffessional throughout. Only a small job. However, the engineer fully explained how the job would be completed. After a short time the work was completed. The engineer showed me what work he had carried out. Very happy with the service provided by Nu Age and would fuly recommend them.

April 17, 2025
Unprompted review
Advertisement
Rated 4 out of 5 stars

New boiler

New boiler. Overall a good experience: quoting for job was fine and email quote was returned same day, then answered all my questions. Price was one of lower ones and promised early availability. I thought the 50% deposit to book the job was cheeky but figured they newish firm and cash flow is always important so I paid. Disappointed that I then had to chase them to get the job booked in (bearing in mind I had no heating or hot water). Fitters were good professional and cleaned up after themselves, however they had to return a second day to remove old water tank and I had been assured it was a one day job. Water tank removed Good Friday and I received email for balance of cost the same day (again a bit keen on the money front - shame not so keen on booking the job in and completing the work).
I’m old and grumpy and being picky; just explaining why not 5 stars.
Overall, as said above, a good experience and happy to recommend them: in fact invited them to quote for new bathroom. :)

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

The apointment was quick

The apointment was quick, price was clear, no hidden extras. Job was done in less than 30 min, prior to it was said that it will take approx. 1hr.
The contractor was polite. All in all, a good experience. Would recommend them!

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Always use NuAge Heating and Interiors. They are a very professional company, always helpful and I can highly recommend their work.

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Repeat customer

Have used Nu-age for a few years now to service boilers and check gas safety. Usually book a few weeks ahead. Pleasant and reliable staff.

April 11, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great company

Great company through all stages of our new boiler and installation from quote to completion. Professional, friendly and fantastic service throughout. Would highly recommend Nu age and will definitely use the company again. Thank you.

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

1st experience well done

Excellent service from calling in and sara handling the call satisfied all my requierments so friendly yet professional then to the engineer arrived early diagnosed the issue and sorted the problem there and then clean tidy work thanks guys excellent

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Skilled, Reliable, polite and tidy. Would recommend.

They arrived as agreed and performed all the work as agreed. We actually had our work split over two appointments, both guys were friendly and polite and did a good job; no slacking or "padding" for time to the next billable hour, they just got on with it.
We've had a total of 3 jobs completed by Nu Age so far and the service has been great on all 3. Would definitely recommend.

April 15, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Highly recommend

Highly recommend, I’ve had a full central heating installation in a house. They have done a fantastic job, really neat and left everything tidy. Really nice guys who did the job as well, very polite and worked really hard. Great job! Thank you so much.

April 7, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look