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numastays.com Reviews 408

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TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 108 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent location, often noting its proximity to city centers, public transportation, and major attractions, making it ideal for exploring. Many people also highlight the quality of the rooms, describing them as clean, spacious, modern, and well-equipped with useful amenities like kitchenettes. Reviewers appreciate the efficient and quick check-in process, often mentioning the convenience of digital access. However, some customers also noted issues with facilities, such as rooms being smaller than expected, or lacking privacy due to layout. A few other people also felt that the service could be improved, citing problems with unresponsive staff, lack of hot water, or issues with door locks that were not promptly resolved.

What people talk about most

Location

Users describe positive interactions with location, frequently highlighting its central and convenient... See more

Facilities

Clients share ambiguous opinions on facilities, with many reviewers praising the clean, spacious, and... See more

Quality

Customers consistently note positive experiences with quality, highlighting clean, updated, and modern rooms... See more

Service

Reviewers mention ambiguous feedback about service, with some customers reporting a great stay and... See more

Staff

Customers had ambiguous experiences with staff, with some reviewers praising the prompt, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I truly enjoyed my stay at Numa Rome Trastevere! The room was very clean and spacious, and the check-in process was quick and efficient. I would definitely recommend Numa to anyone looking to enjoy Ro... See more

Rated 5 out of 5 stars

Second stay at Numa when visiting Berlin. If you don't need any reception assistance these places are perfect, clean, modern, great shower, all the kit you need and location is spot on. Will be back... See more

Rated 5 out of 5 stars

My first booking with Numa on a business trip. The concept and execution of Numa is brilliant. No hassle check in & out, the use of the app to open doors, book breakfast and extras is easy to underst... See more

Rated 5 out of 5 stars

Perfect. Quiet place, quiet street. Entry to the building with the app, or with the pincode provided (works both for entry and for room entry). Room clean, bathroom equipped with body wash, shampoo,... See more

Contact info

4.2

Great

TrustScore 4 out of 5

408 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing digital concept

I have stayed in many Numa hotels by now and I truly enjoy the digital concept. No queues, no waiting time, fully autonomous! A very nice feature specially when you arrive late at night and you just wanna go straight to bed!

February 20, 2026
Unprompted review
Rated 4 out of 5 stars

Loud noisy party upstairs with women…

Loud noisy party upstairs with women wearing heels above our bedrooms until I asked them to be quiet at 00:22. Early start next days, so not great. The noisy people were Numa clients & Numa have noise rules. They dealt with the problem quickly & well.

Lots of plug sockets don’t work

Otherwise a super stay

Worth mentioning I Amsterdam cards aren’t valid for public transport in this area

& that it’s a long 30 min walk from the centre with very few shops or restaurants in this area

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

One of the most unique experiences…

One of the most unique experiences we’ve ever had with Numa. Everything was excellent—from the sense of security provided by the access codes to the support service.

Our experience began on April 6th at Numa Vienna Wood, where, after our room was canceled by them for technical reasons, we were given the opportunity to discover Numa Vienna Terra instead. They upgraded our room at no extra cost.

An amazing experience overall. The apartment was beautiful, very clean, and we had access to supplies such as towels, toilet paper, and more. It was a truly unique experience unlike anything we’ve had before.

Thank you for everything—we will definitely choose Numa again in the future.

April 6, 2026
Unprompted review

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