Numberplatesdirect Reviews 264

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

No plates, no response Ordered single rear plate and money taken. Uploaded required documentation straight away. Since then nothing has happened, documentation not marked as checked and no response t... See more

Rated 1 out of 5 stars

Letters on number plate started peeling off within the first week. Asked for photos of the defective plate and since providing them, no contact and won’t respond to emails and calls. I noticed the p... See more

Rated 1 out of 5 stars

Ordered single front plate and money taken. Uploaded required doucmentation straight away. Since then nothing has happened, documentation not marked as checked and no response to emails / online form.... See more

Rated 1 out of 5 stars

NOT RECOMENDED. Sent out wrong letter on number plate , even though they had seen my log book then tried to accuse my of trying to do something illegal Customer service does not exist , No phone n... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Europes leading number plate manufactures since 2003


Contact info

1.3

Bad

TrustScore 1.5 out of 5

264 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Tin pot don't use at all cost

Robbers !!!! Theives!!! Avoid at all cost. You don't get your number plate and you can't contact them ! Only when you give feedback on sites like this will they contact you and demand you remove your feedback or you won't get a refund ! Even if you do agree to remove feedback you probably don't get your money back anyhow judging by the other reviews ? When you refuse they don't refund you ! Robbers ! just flush your money down the toilet or give it to these guys ! Either way no money and no plate ! Ps. Look closely at the good reviews they are so FAKE !! I bet within hours of this being posted there will miraculously be a cluster of "good reviews" Avoid !!

July 2, 2020
Rated 1 out of 5 stars

Robbers !!!

Robbers !!!! Theives!!! Avoid at all cost. You don't get your number plate and you can't contact them ! Only when you give feedback on sites like this will they contact you and demand you remove your feedback or you won't get a refund ! Even if you do agree to remove feedback you probably don't get your money back anyhow judging by the other reviews ? When you refuse they don't refund you ! Robbers ! just flush your money down the toilet or give it to these guys ! Either way no money and no plate ! Ps. Look closely at the good reviews they are so FAKE !! I bet within hours of this being posted there will miraculously be a cluster of "good reviews" Avoid !!

June 30, 2020
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Rated 5 out of 5 stars

Caring service in a difficult situation

OK - so my vulnarable demented brother-in-law thought he had a cherished number plate - when he did not - but he got it in his head that he did. So he ordered plates to be made - not once, not twice,, but 5 times! An explanatory email to the company expedited a speedy cancellation and full refund when, technically, none was due.

Very understanding of what is a very difficult situation for us.

Highly recomended for service.

Thank you.

June 19, 2020
Unprompted review
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Rated 1 out of 5 stars

Avoid !

Avoid !! 7 weeks later no number plate and no contact ! no phone to call and website does not work !
Do not use you will not get your number plate !

June 19, 2020
Unprompted review
Rated 1 out of 5 stars

I would give them ZERO stars if I had the…

I would give ZERO stars if I had the choice.
Ordered numbers plates on the 25th of March, I am writing this review on the 18th of June and we still haven’t had our number plates which is terribly frustrating as we had a dispatched email sent and paid for 2-3 days delivery and the premium type of plates making that £50+. After it being 2+ months of waiting we had sent them over 100 emails which sounds extravagant but seeing as they have no social media accounts or even a phone number to contact this is is the only option we had, to also which they replied to not 1 email apart from telling us they were dispatched. AVOID AVOID AVOID. SCAM.

June 18, 2020
Unprompted review
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Rated 1 out of 5 stars

Letters falling off

Received the plates within the first week a letter fell off, sent me a replacement letter put it on exactly as requested, it the fell off again asked for a replacement plate, was informed the company had been taken over, it was my fault it fell off as i had to put sticky tape on to prevent it falling off and told me I would have to buy a new one. Complete joke of a company.

May 31, 2020
Unprompted review

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