Quick Plates Reviews 590

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 196 reviews, reviewers had a great experience with this company. Customers are really happy with the service, finding the process of ordering and receiving plates to be quick and efficient. Many people praise the ease of use of the website and the straightforward steps for designing and ordering plates, including the simple submission of ID documents. The delivery service is frequently highlighted as fast, with many consumers receiving their orders much sooner than expected. However, some customers also noted issues with their orders, such as receiving incorrect plate types or experiencing delays and non-delivery of items. A few other people also felt that the document verification process was unclear, leading to order refusals due to issues like screenshots not being accepted.

What people talk about most

Order

Users describe ambiguous interactions with order. Many customers found the ordering process easy, quick, and... See more

Service

Reviewers highlight positive aspects of service, frequently praising its speed and efficiency. Many customers... See more

Product

Reviewers mention ambiguous feedback about the product. While many customers praise the quality, clear print,... See more

Delivery service

Customers generally express satisfaction with the delivery service, often highlighting fast dispatch and... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of use and straightforward... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ordering my replacement plate could not be easier.clear steps to follow and everything worked well. Ordered it over the weekend end, and it was cleared and supposedly dispatched on the Monday after... See more

Rated 5 out of 5 stars

Easy ordering I have an electric car so I picked the plates with the green strip at the beginning then my personalised reg Very thorough to check I in fact owned the personal plate, just had to s... See more

Company replied

Rated 5 out of 5 stars

I looked at various number number plate suppliers but Quick Plates had the simplest and safest order system I could find. Easy to “design” the plates to my requirements and easy to order. The photo I... See more

Company replied

Rated 5 out of 5 stars

Brilliant service! Made a mistake on my order; gave wrong number on the plate. They advised they couldn't make the plate as not corresponding with DVLA information. Once mistake pointed out by them,... See more

Company replied



Contact info

4.0

Great

TrustScore 4 out of 5

590 reviews

5-star
4-star
3-star
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1-star

Replied to 80% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Slow refund process with high…

Slow refund process with high cancellation charges - non existent customer service as unable to actually talk to someone.

Would not recommend dealing with this company at all.

May 2, 2026
Unprompted review
Rated 3 out of 5 stars

Not the best

Ordering my replacement plate could not be easier.clear steps to follow and everything worked well.
Ordered it over the weekend end, and it was cleared and supposedly dispatched on the Monday afternoon on Parcel Force 48.
Then it went pear shaped. Parcel Force say they are expecting it. Quick plates say it’s dispatched.
Tried contacting Quick Plates through their own site, but no correspondence.

April 25, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Bought a number plate weeks ago and still haven't received it. Emailed customer service last week and still awaiting a response. Dreadful service and a waste of money!

March 28, 2026
Unprompted review
Quick Plates logo

Reply from Quick Plates

We are sorry to read this, Jacob.

We have not received any unanswered email from you in our system, so it is possible our previous correspondence has gone into your junk or spam folder, or that your message has not reached us successfully.

Please check your spam/junk folders and, if needed, contact us again with your order number so we can look into this promptly for you. We are always happy to assist and resolve any genuine issue as quickly as possible.

Rated 5 out of 5 stars

Easy order fast delivery will refer to…

Easy order fast delivery will refer to customers, good communication, quality product.

April 27, 2026
Unprompted review
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Reply from Quick Plates

Thank you for your review, Clive.

We’re delighted to hear you found the ordering process easy and the delivery fast. Good communication, quality products, and straightforward service are exactly what we aim to provide.

We really appreciate your recommendation and thank you for choosing Quick Plates.

Rated 5 out of 5 stars

The fact I had made errors in my…

The fact I had made errors in my dispatch of proofs, and how quickly it was sorted.
Bill Sheppard

April 27, 2026
Unprompted review
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Reply from Quick Plates

Thank you for your review, Mr Sheppard.

Mistakes with proofs can happen, and when they do we always aim to get things resolved quickly and smoothly so your order stays on track. We’re pleased we were able to sort everything promptly for you.

Thank you again for choosing Quick Plates — we appreciate your custom.

Rated 1 out of 5 stars

Be extremely careful if you decide to…

Be extremely careful if you decide to use this company.
They will take your money and only after you’ve paid do they tell you that they need documentation.
This is a very underhanded way to do business.
They always say the plates are manufactured within an hour (even on a Sunday at 4pm) so if you need to cancel you’re always too late.
They are rude and unprofessional and treat customers like dirt.
I needed to cancel an item but was told it had been made.
They sent me an email with a timeline clearly showing they were made long after I wanted to cancel.
If I could have given zero stars I would have.
Avoid avoid avoid avoid avoid avoid avoid.
Others have said they are scammers?

April 12, 2026
Unprompted review
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Reply from Quick Plates

We reject this review entirely.

The documentation requirement is clearly stated throughout the ordering process and is a legal obligation for all registered number plate suppliers. It is not something introduced “after payment”, nor is it optional. Customers purchasing road-legal plates are required to provide proof of identity and entitlement before dispatch.

Your order was processed in line with the details submitted and within our stated production timescales. Manufacturing and dispatch approval are separate stages, which has also been explained previously.

We also note that this review has been amended following ongoing legal proceedings. False and defamatory allegations such as calling a legitimate DVLA-registered supplier “scammers” are taken seriously and have already been addressed through the appropriate legal channels.

In addition, your correspondence to us included threatening and abusive language towards staff, which is entirely unacceptable and has been retained as part of the evidential record.

We remain confident that our records, correspondence, and compliance procedures fully support our position.

Rated 5 out of 5 stars

Satisfaction

The fact that the company are registered with the DVLA and that I'm not dealing with a rogue organisation .

April 23, 2026
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thank you for your review, David.

We appreciate you recognising the importance of using a properly registered supplier. Being registered with the DVLA means customers can order with confidence, knowing they are dealing with a legitimate business that follows the required regulations and standards — exactly as it should be.

We’re pleased you were satisfied with your experience and thank you for choosing Quick Plates.

Rated 5 out of 5 stars

Easy to do and affordable

Easy to do and affordable

April 21, 2026
Unprompted review
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Reply from Quick Plates

Hi Oliver,

Short, sweet and exactly what we aim for.

Glad you found the process easy and good value — that’s how it should be. Appreciate you taking the time to leave the review.

If you ever need anything again, we’ve got you covered.

Cheers,
Quick Plates

Rated 5 out of 5 stars

From start to finish it was such an…

From start to finish it was such an easy process, everything was so easy and they went through every step with you ,quick and easy ,and most important the plates are up to DVLA requirements, happy days ,deffo recommend this company ,cheers for making it easy ,much appreciated

April 22, 2026
Unprompted review
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Reply from Quick Plates

Hi Paul,

That’s exactly how it should be — simple, straightforward, and done properly.

Really appreciate you taking the time to leave this, and we’re glad everything went smoothly from start to finish. Even better that you’re happy with the plates and know they’re fully DVLA compliant.

Enjoy them, and if you ever need anything else, you know where we are.

Cheers,
Quick Plates

Rated 5 out of 5 stars

Good company - would recommend

Really easy to use, and once I placed my order their updates were excellent. I had to provide proof that I owned the car I was ordering a replacement plate for, but that was also a very simple process of uploading a couple of photogrpahs.

April 1, 2026
Unprompted review
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Reply from Quick Plates

Thanks for your great review, Matt — we really appreciate it!

We’re pleased to hear the ordering process was straightforward and that our updates kept you well informed throughout. The document upload is an important part of ensuring everything is done correctly and in line with DVLA requirements, so it’s great to hear you found this simple too.

Thanks again for choosing Quick Plates — we hope to help you again in the future 🚗

Rated 5 out of 5 stars

Excellent service provided

Excellent service provided, great price and extremely secure. It was a real positive experience and the security checks that are in place gives real peace of mind. Will definitely use this service again in the future if ever needed.

April 15, 2026
Unprompted review
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Reply from Quick Plates

Thanks for your fantastic review, Jason — we really appreciate it!

We’re delighted to hear you found the service excellent and secure. Those checks are in place to ensure everything is fully compliant and gives our customers confidence that their plates are supplied correctly and safely.

Great to hear it gave you peace of mind — that’s exactly what we aim for.

We look forward to helping you again in the future 🚗

Rated 1 out of 5 stars

Ordered a numberplate with fixing Kit

Ordered a numberplate with fixing Kit. It has arrived without holes which rather negates the point of the screws I purchased from them. The last numberplate I ordered from someone else came with holes. I’m sure they will tell me I can drill it myself but this will be tricky without a drill! I’ll just order another one from someone else….

March 6, 2026
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thanks for your feedback, Suzanne.

All of our number plates are supplied without pre-drilled holes as standard. This is because every vehicle is different — the positioning, number of fixing points, and even whether holes are required at all can vary significantly from one car to another. Without physically seeing the vehicle, we wouldn’t be able to accurately determine where or how many holes should be drilled.

Pre-drilling can often lead to incorrect alignment or damage to the plate, which is why plates are supplied blank to ensure the best possible fit when installed.

The fixing kit provided is universal and allows you to secure the plate in the correct position for your specific vehicle.

We appreciate this may differ from previous experiences, and if you need any guidance on fitting, please feel free to get in touch — we’re happy to help.

Kind regards,
Quick Plates

Rated 5 out of 5 stars

Easy and affordable

Easy and affordable

April 14, 2026
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thanks for your review, Trevor!

We’re glad to hear you found the process easy and affordable — that’s exactly what we aim for.

We appreciate your support and hope to help you again in the future 🚗

Rated 5 out of 5 stars

Helped me with the documentation…

Helped me with the documentation required.order dispatched as soon as paperwork in place

April 14, 2026
Unprompted review
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Reply from Quick Plates

Thanks for your review, Ivor — we really appreciate it!

We’re glad we could assist with the documentation and get everything sorted for you. As soon as the correct paperwork is in place, we always aim to dispatch as quickly as possible.

Thanks again for choosing Quick Plates — we hope to help you again in the future 🚗

Rated 5 out of 5 stars

4th time ordering numerous plates now…

4th time ordering numerous plates now for my used car sales business and don’t have a single complaint. Super quick dispatch time.

April 13, 2026
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thanks for your continued support — it’s really appreciated!

Great to hear you’ve had such a consistent experience across multiple orders. We always aim to keep things quick and reliable, especially for trade customers like yourself.

We look forward to working with you again on the next one 🚗

Rated 1 out of 5 stars

I ordered a front numb plate and ended…

I ordered a front numb plate and ended up with a rear plate, with an invoice for a rear one?

April 10, 2026
Unprompted review
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Reply from Quick Plates

Hi Mark,

We’re a bit confused by your review, as we’ve already confirmed via email that the order placed was for a rear number plate, and this is exactly what was supplied and invoiced.

We always manufacture plates strictly based on what is selected at checkout, so there wouldn’t be any change made on our side after the order is placed.

Kind regards,

Rated 5 out of 5 stars

Never ordered a number plate before…

Never ordered a number plate before found it easy sent photos of the documents I needed to send plate dispatched kept me informed highly recommended

April 9, 2026
Unprompted review
Quick Plates logo

Reply from Quick Plates

Hi,

Thank you for the fantastic review—much appreciated!

Glad to hear you found the process straightforward, especially if it was your first time ordering a plate. We try to keep things as simple and transparent as possible, so it’s great to know everything from uploading documents to dispatch went smoothly.

Thanks again for the recommendation—it really does mean a lot to us.

All the best,
The Quick Plates Team

Rated 5 out of 5 stars

Suitably Impressive Company

Suitably impressed with the sheer professionalism of this Company. Didn’t realise the relatively new process for authorisation of new number plates to include ID and information via the DVLA. This requirement was both clear and effective communication from the staff members I liaised with. Very impressed with the whole experience. 👍

April 4, 2026
Unprompted review
Quick Plates logo

Reply from Quick Plates

Hi Paul,

That’s a review we’ll happily frame on the wall—thank you!

You’re absolutely right, the DVLA requirements around ID and documentation can catch people out if they’ve not ordered plates in a while. We make it a priority to keep everything clear, compliant, and as straightforward as possible, so it’s great to hear the team communicated it well.

Really pleased you had such a positive experience from start to finish.

All the best,
The Quick Plates Team

Rated 5 out of 5 stars

Quick and friendly

Quick, easy to order amd comms all the way. Would recommend to all. Thanks 😊

April 8, 2026
Unprompted review
Quick Plates logo

Reply from Quick Plates

Hi Matthew,

Short, sweet, and exactly how it should be—thank you!

Delighted to hear you found everything quick and easy, with clear communication throughout. That’s exactly what we aim for every time.

Really appreciate the recommendation 😊

All the best,

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